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Iberostar Selection Anthelia - Costa Adeje - Swimming Pools, Spa and Fitness

Londres, 15, Costa Adeje, Tenerife, Spain, 38660

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 7 toilets with adaptations.
    • The toilets with adaptations are located within the male and female toilets to the rear of the level 0 lobby, outside Zeus Restaurant, in the male and female toilets on level -1, at the rear of Portofino Restaurant, within The Sea Soul Restaurant, and on level -1 of the spa.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located to the rear of the level 0 lobby, outside Zeus Restaurant on level -1, within the Star Camp, in the spa, and within the Sea Soul Restaurant.
  • Changing Facilities View
    • Standard changing facilities are located within the spa.
    • Parent and baby changing facilities are located to the rear of the level 0 lobby in the male and female toilets, in the male and female toilets next to the main freshwater pool, the male and female toilets next to the Fit & Fun Gym, in the male and female toilets next to the Zeus Restaurant, in the toilet with adaptations to the rear of Portofino Restaurant, within the Star Camp toilets and within the toilet with adaptations in the Sea Soul Restaurant.
    • The standard fitting rooms are located within both shops on the level 0 corridor.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located next to the main freshwater and saltwater pools, next to the cross pool, next to the children's pool and in the spa.

Pools (Resort)

  • Pool 1 View
    • The main freshwater pool is located on level -1 of the resort overlooking the beach.
    • There is step free level access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: chairs with armrests and sun loungers.
    • There is not an emergency alarm poolside.
    • The pool has step-free access via ramp.
    • There is a handrail on the right going down.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers and a bar.
  • Pool 2 View
    • The main saltwater pool is located on level -1 of the resort overlooking the beach.
    • There is step free level access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: chairs with armrests and sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 8 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The handrail does not cover the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers and a bar.
  • Pool 3 View
    • The children's pool is located next to the main freshwater pool on level -1 of the resort.
    • There is step-free level access to the pool.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: poolside showers.
  • Pool 4 View
    • The Cross pool is located on level 0 just off the main resort walkway.
    • There is step-free access via a steep slope to the pool area from the main resort walkway and slopes with varying gradients between slight and steep from the surrounding accommodation blocks.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 7 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.

Pools (Children's Star Camp)

  • Pool 1 View
    • The children's pool is located on level 0, opposite the Star Camp club.
    • To access the area there is a 99cm wide manual gate with a locked extension leaf that opens towards you followed by a slight downwards slope without handrails.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers and benches.
    • There is not an emergency alarm poolside.
    • The pool is staffed at all times.

Gym (Fit and Fun)

  • The gym is located on level 0 of the resort, to the rear of the Cross pool.
  • There is one step into the gym.
  • There are no handrails for the steps.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 5cm.
  • There is a key fob/card reader at a height of 126cm.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 77cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • Access throughout may include pillars.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is not staffed.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.
  • There is an exterior area to the right of the gym entrance.

Spa Entrance

  • This entrance is located on the left of the spa building which is across the road from the resort.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the right going up.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 112cm.
  • The door has a medium colour contrast.
  • There is a second, single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 81cm.
  • The door has a low colour contrast.
  • The first door detailed is a gate.

Spa

  • About View
    • The spa is located in a sperate building across the road from the resort.
    • Facilities available include; a swimming pool, a sauna, a steam room, treatment rooms, changing rooms and a toilet with adaptations.
    • The spa has the following floors: -1 and 0.
    • Step-free access to other floors is via standard passenger lift.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Some flooring is shiny.
    • There is background noise.
    • There is overhead area signage.
    • Signage is clearly visible with high contrasting colours.
    • Seating available in the building includes: chairs with armrests, benches and sun loungers.
    • Lighting levels vary due to the size of the space.
  • Reception View
    • There is step-free level access to the reception.
    • The height of the reception desk is 106cm.
    • There is not a lowered section at the desk.
    • The reception has a television, screens and mirrors which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • Some flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
  • Sauna View
    • The sauna is located on level -1 beyond the spa pool.
    • The most accessible route to the sauna has a lift.
    • There are no doors to open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 81cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located on level -1 beyond the spa pool.
    • The most accessible route to the steam room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 81cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
    • There is no emergency alarm.
  • Treatment Room View
    • There is step-free level access into the treatment room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 77cm.
    • The door has a high colour contrast.
    • There is not room for a wheelchair user to manoeuvre.
    • There is no emergency alarm.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 192cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Changing Area (Spa - Level 0)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located to the left along the corridor after passing reception.
    • The distance from the spa entrance is 16m.
    • The most accessible route to the changing area has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a low colour contrast.
    • Internally the door has a low colour contrast.
    • Facilities in this area include: toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.
    • There are gaps of between 83cm and 89cm to access the toilets, showers and changing area after passing through the changing area entrance.

Lift (Spa)

  • The lift surveyed is located at the far end of the level 0 corridor.
  • The distance from the spa entrance is 27m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Levels 0 and -1 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 108cm (width) x 139cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (Spa)

  • The stairs are located at the end of the level 0 corridor opposite the lift.
  • Levels 0 and -1 can be accessed by these stairs.
  • There is a handrail on the left going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Spa - Hydrodynamic Pool

  • Pool 1 View
    • The Hydrodynamic pool is on level -1 of the spa building and is accessible via standard lift or stairs.
    • This is an indoor relaxation pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Lighting levels vary due to the use of large glazed walls.
    • Access into the water is via 7 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The steps have some clear markings.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: jacuzzis, whirlpools and poolside showers.

Toilet with Adaptations (Spa - Level -1 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on level -1.
    • The distance from the lift is 31m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 76cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm (width) x 242cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 88cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 139cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 116cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 181cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.