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Iberostar Selection Sabila - Tenerife - Food and Drink

Ernesto Sarti 5, Tenerife, Spain, 38679

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located on floor 0 within the lobby area, on floor -1 next to the lift, on floor -2 to the right of the buffet restaurant entrance, on floor -2 to the rear of the main pool, on floor 1 of the Gourmet Market and on floor 6 next to the Star Prestige pool.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located on floor 0 within the lobby area, on floor -1 next to the lift, on floor -2 to the right of the buffet restaurant entrance, on floor -2 to the rear of the main pool, on floor 1 of the Gourmet Market and on floor 6 next to the Star Prestige pool.
  • Changing Facilities View
    • Changing facilities with adaptations are located along the rear of the spa corridor.
    • Standard changing facilities are located along the rear of the spa corridor.
    • Parent and baby changing facilities are located within the toilet with adaptations on floor 1 of the Gourmet Market.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the male and female changing area within the spa and alongside each pool.

Food and Drink (Lobby Bar, Snack Bar, Floor 6 Star Prestige Bar and Floor -2 Star Prestige Bar)

  • Restaurant Bar Café 1 View
    • The Lobby Bar is located on floor 0, to the left of the reception.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 114cm.
    • Menu types include: handheld and digital.
    • The following are available: drinking straws and takeaway cups.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Restaurant Bar Café 2 View
    • The Snack Bar is located on floor -2, besides the main pool.
    • The most accessible route has step-free level access.
    • There is an automatic door along the most accessible route.
    • This route has uneven surfaces.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 112cm.
    • Menu types include: handheld and digital.
    • The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 3 View
    • The Floor 6 Star Prestige Open Bar is located on floor 6.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single automatic door.
    • The door has a low colour contrast.
    • The door opens by sliding.
    • The width of the opening is 86cm.
    • There is step-free level access throughout all areas.
    • Counters include: self-service counters.
    • Some of the counters are at a suitable height for standing users.
    • Some of the counters are at a suitable height for seated users.
    • Menu types include: countertop.
    • The following are available: gluten free food, lactose free food and dairy free food.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Restaurant Bar Café 4 View
    • The Star Prestige Open Bar is located on floor -2, to the rear of the main pool.
    • The most accessible route has stepped access.
    • There is a manual door to open along the most accessible route.
    • This route has uneven surfaces and narrow walkways.
    • There are 10+ steps.
    • The steps are unmarked.
    • There are handrails on both sides for the steps.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a self-service counter.
    • The surface height is 88cm.
    • There may be background noise in this area.
    • Lighting levels vary according to time of day.

Food and Drink (Buffet Restaurant and Star Café)

  • Restaurant Bar Café 1 View
    • The Buffet Restaurant is located on floor -2 of the hotel.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • The door has a low colour contrast.
    • The width of the opening is 90cm.
    • There is step-free level access throughout all areas.
    • Counters include: self-service counters and a payment counter.
    • None of the counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: countertop.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests, benches and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Restaurant Bar Café 2 View
    • The Star Café is located on floor -2 of the hotel.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 144cm.
    • There is step-free level access throughout all areas.
    • There is a service counter.
    • The surface height is 97cm.
    • Menu types include: wall-mounted, countertop and digital.
    • The following are available: drinking straws, takeaway cups, gluten free food and dairy free food.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Floor -2 - Transfer Both Sides)

  • Location View
    • The toilet surveyed is located on floor -2, to the right of Buffet Restaurant entrance.
    • The distance from the lobby lift is 27m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 274cm (width) x 250cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 65cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 161cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a sensor tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 108cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 76cm from the floor.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Platform Lift - Floor 0 to Gourmet Market Entrance / Lift

  • The lift surveyed is located at the rear of the lobby bar.
  • The distance from the main entrance is 42m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This lift is a platform lift.
  • Platform Lift View
    • Floor 0 and the Gourmet Market entrance / lift can be accessed by this lift.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 300kg.
    • The internal dimensions of the lift are 80cm (width) x 123cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • None of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.
    • The lift is slow moving.
    • The door is 80cm wide.

Gourmet Market Lift

  • The lift surveyed is located at the rear of the mezzanine.
  • The distance from the platform lift is 5m.
  • The most accessible route to the lift has a platform lift.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Floors -1, 0 and 1 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 112cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Food and Drink (Gourmet Market)

  • Restaurant Bar Café 1 View
    • The Gourmet Market is located to the rear of the mezzanine on floor 0, with some seating on floor 1.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • Counters include: service counters, a bar and a payment counter.
    • All counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: wall-mounted, countertop, handheld and digital.
    • The following are available: drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, benches and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Gourmet Market - Floor 1 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on floor 1 of the Gourmet Market.
    • The distance from the Gourmet Market lift is 8m.
  • Route View
    • The most accessible route to the toilet has a platform lift.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens by sliding and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 76cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 236cm (width) x 206cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a sensor tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 112cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 93cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 88cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.