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Malta Marriott Resort & Spa - Balluta Bay - Swimming Pools, Spa and Fitness

39 Main Street, Balluta Bay, Malta, STJ1017

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 8 toilets with adaptations.
    • The toilets with adaptations are located on level 0 beyond the hairdressers, on level 1 near the conference rooms, on level 2 opposite the Marketplace Restaurant, on level 2 within the spa changing rooms, on level 2 to the right hand side of the Cala Bar and Restaurant, on level 3 within the Atrio Restaurant, on level 12 near the Sundeck Pool and Bar, and on level 13 opposite the M Club Lounge.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located in the same locations as the toilets with adaptations.
  • Changing Facilities View
    • Standard changing facilities are located within the spa and to the right hand side of the Cala Bar and Restaurant.
    • Parent and baby changing facilities are located within various toilets with adaptations.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located within the changing rooms in the spa and within the toilet with adaptations to the right hand side of the Cala Bar and Restaurant.
    • Standard shower facilities are located within the changing rooms in the spa, to the right hand side of the Cala Bar and Restaurant and next to all pools.

Lift (Cala Lido Pool, Bar and Restaurant - Levels -1 , 0 and 1)

  • The lift surveyed is located across the road from the level 3 main entrance.
  • The distance from the main entrance is 30m.
  • The most accessible route to the lift has a slight ramp.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Level -1, 0 and 1 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 800kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 88cm.
    • The internal dimensions of the lift are 116cm (width) x 146cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey.
    • Alternative access to the lift can be accessed via the gym on level 2, then using the tunnel which goes under the road.

Pools (Cala Lido and Sundeck)

  • Pool 1 View
    • The Cala Lido pool is located across the road from the hotel and can be accessed via the lift opposite the main entrance on level 3, or via a tunnel and lift from level -1 of the hotel.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The pool has step-free access via ramp.
    • There is a handrail on the left going down.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: a children's pool, poolside showers and a bar.
  • Pool 2 View
    • The Sundeck pool is located on 12th floor.
    • This is an outdoor pool.
    • There is step-free level access throughout the majority of this area.
    • The following areas have stepped access: the Sundeck pool and bar area, from the lift.
    • The following areas have step-free access via ramps: the toilet with adaptations and the Sundeck pool and bar area, from the lift.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 7 steps.
    • There is a handrail on the right going down.
    • The handrail is easy to grip.
    • The handrail does not cover the flight of stairs throughout its length.
    • The steps are unmarked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: a jacuzzi, poolside showers and a bar.

Toilet with Adaptations (Cala Lido Pool and Bar - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right hand side of the Cala Bar and Restaurant.
    • The distance from the lift is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 241cm (width) x 273cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 145cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 52cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a medium colour contrast.
    • There is a dropdown rail for the shower.
    • The dropdown rail for the shower has a medium colour contrast.

Toilet with Adaptations (Sundeck Pool and Bar - Level 12 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on level 12, off the room corridor to the left hand side, before the doors to access the Sundeck Pool and Bar.
    • The distance from Sundeck Pool and Bar entrance is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 89cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 209cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 67cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 90cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 122cm from the floor.
    • The height of the baby change facility when in use is 82cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Gym

  • The gym is located to the right hand side of the door to the indoor pool.
  • There is step-free level access into the gym.
  • There is a key fob/card reader at a height of 110cm.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 76cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There are no doors to open along circulation routes.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is staffed when open.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines and upper body machines where fixed seats can be removed.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.
  • There are some floor mats which could be a trip hazard.

Entrance (Spa)

  • This entrance is located on level 2, opposite the bank of lifts.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 160cm.
  • The doors have a high colour contrast.

Spa

  • About View
    • The spa is located on level 12.
    • Facilities available include; a swimming pool, a hot tub, a gym, a sauna, a steam room, treatment rooms, changing rooms and a toilet with adaptations.
    • The spa has the following floors: Ground and 1.
    • Step-free access to other floors is via standard passenger lift.
    • The lift to access the treatment rooms was temporarily out of order at the time of survey (May 2026).
  • Getting Around View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps: the spa facilities from the spa reception.
    • Some flooring is shiny and patterned.
    • There is background noise in some areas of the venue.
    • Signage is limited.
    • There is wayfinding signage.
    • Signage is clearly visible with high contrasting colours.
    • Seating available in the building includes: chairs with armrests, benches, sun loungers and relaxation beds.
    • Lighting levels vary due to the size of the space.
  • Reception View
    • There is step-free level access to the reception.
    • The reception desk is located to the left hand side as you enter the spa.
    • The height of the reception desk is 116cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • Some flooring is shiny and patterned.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
  • Sauna View
    • The sauna is located ahead and to the left hand side from the bottom of the ramp.
    • The most accessible route to the sauna has a slight ramp.
    • There are no doors to open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 60cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located beyond the sauna.
    • The most accessible route to the steam room has a slight ramp.
    • There are no doors to open along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 60cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
    • There is no emergency alarm.
    • There is also a Hammam and a squash court next to the steam room, which were locked at the time of survey.
  • Treatment Room View
    • There is step-free level access via lift into the treatment room.
    • The lift bypasses steps.
    • There are 18 steps into the treatment room.
    • There is a handrail on the left going up.
    • The handrail is easy to grip.
    • The handrail does not cover the flight of stairs throughout its length.
    • The steps are unmarked.
    • The height of the steps is not between 15cm and 18cm.
    • The height of the highest step is 20cm.
    • The depth of the steps is not between 30cm-45cm.
    • The depth of the steps becomes narrower towards the centre of the staircase.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 76cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
    • There is not room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • There is no emergency alarm.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 180cm.
    • Seating available in this room includes: chairs with armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.
    • There is a shower within the treatment room, with a door width of 50cm.

Changing Area (Spa and Indoor Pool)

  • Changing Area View
    • The female changing area was surveyed.
    • The changing area surveyed is located beyond the indoor pool, in the spa area.
    • The distance from the spa reception desk is 40m.
    • The most accessible route to the changing area has a slight ramp.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 82cm.
    • The door has a low colour contrast.
    • Internally the door has a low colour contrast.
    • Facilities in this area include: changing cubicles, toilets, showers, a changing bench, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 88cm.
    • Lighting levels vary due to the size of the space.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has twist/turn taps.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is a fixed shower head.
    • The shower controls are lever mixer.
    • There is no shower seat, but one can be requested in advance.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.

Toilet with Adaptations (Spa and Indoor Pool Changing Area - Female - Level 2 - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located within the changing rooms in the spa.
    • The distance from the spa entrance is 40m.
  • Route View
    • The most accessible route to the toilet has a slight ramp.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 210cm (width) x 208cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 136cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 79cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 95cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Pools (Indoor)

  • Pool 1 View
    • The indoor pool is located on level 2
    • The is a slight ramp along the route to the pool area.
    • This is an indoor relaxation pool.
    • There is step-free level access throughout the majority of this area.
    • The following areas have step-free access via ramps: the pool.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Lighting levels vary due to the size of the space.
    • Access into the water is via 5 steps.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The step is unmarked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: a jacuzzi and a whirlpool.