Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located in both lobby areas (Sunset Luxury and Sunrise Buildings).
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located in the Sunrise Building lobby, the changing rooms for the spa and gym and in Oro Restaurant.
- Female and male standard toilet facilities with stepped access are located in Brisa, next to the adult pool and in the self-service area of Bluefin Grill.
- Shared standard toilet facilities with stepped access are located next to the family pool.
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Changing Facilities
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- Standard changing facilities are located in the gym and the spa.
- The standard fitting room is located in the shop.
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Washroom and Shower Facilities
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- Standard shower facilities are located at beachside and in the changing rooms.
Resort Pools (Family, Adult and Brisa)
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Pool 1
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- The family pool is located to the rear of the Sunrise Building and is split into 3 separate sections.
- The section outside Bluefin Beachside Grill is raised.
- The family pool has level access from the Sunrise Building via the Oasis Lounge.
- There is a footbridge over the pool outside the Oasis Lounge leading to the grounds, sun loungers and beach.
- The footbridge has a steep gradient.
- There are suites on level 1 which have direct access to poolside from the terrace via 3 steps.
- This is an outdoor pool.
- There is step-free level access throughout the majority of this area.
- The following areas have step-free access via slopes: the grounds via the footbridge.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- Access into the water is via 4 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The steps have some clear markings.
- The pool is not staffed and does not have a lifeguard.
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Pool 2
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- The adults only pool is located to the rear of the Sunset Luxury Building.
- There are bedrooms on level 1 which have step-free level access to poolside directly from the terrace.
- This is an outdoor pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- Access into the water is via 6 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The steps have some clear markings.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a bar.
- The H2O Bar is next to this pool.
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Pool 3
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- Brisa is located on level 8 of the Sunrise Building.
- This small pool is located on the terrace in Brisa and the terrace is accessed via 7 unmarked steps with a handrail on the right going up.
- This is an outdoor relaxation pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: chairs with armrests, chairs without armrests and sofas.
- Some chairs are fixed.
- There is not an emergency alarm poolside.
- Access into the water is via a ladder.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a bar.
Acqua Spa Entrance
- This entrance is located on level 8 of the Sunset Luxury Building.
- The entrance area is clearly signed.
- There is step-free level access via lift at the entrance.
- The lift bypasses steps.
- There is an opening without doors.
- The width of the opening is 190cm.
Acqua Spa
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About
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- The spa is located on level 8 of the Sunset Luxury Building.
- Facilities available include; a steam room, treatment rooms and changing rooms.
- There is not a toilet with adaptations available.
- The spa has 1 floor.
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Getting Around
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- There is step-free level access throughout all areas.
- The flooring is shiny.
- There is background noise.
- Seating available in the building includes: chairs with armrests and sun loungers.
- Lighting levels vary due to the use of large glazed walls.
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Reception
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- There is step-free level access to the reception.
- The height of the reception desk is 101cm.
- There is not a lowered section at the desk.
- The reception has windows which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- The touchscreen is a handheld tablet.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- Seating available in this area includes: chairs with armrests.
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Steam Room
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- The steam room is located at the rear of the spa.
- The most accessible route to the steam room has step-free level access.
- There are no doors to open along the most accessible route.
- There is Braille, tactile and written text signage on or near the door.
- There is one step to the steam room.
- There are no handrails for the steps.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 9cm.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a medium colour contrast.
- There is no emergency alarm.
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Treatment Room
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- There is step-free level access into the treatment room.
- There are 4 treatment rooms and a nail salon.
- There are 2 treatment rooms for couples and 2 which have single occupancy.
- The treatment room surveyed was Undaria, which is for couples.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 84cm.
- The door has a low colour contrast.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is no emergency alarm.
- The flooring is shiny.
- The walls and floor have a low colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 184cm.
- Seating available in this room includes: armchairs.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- There is a shower cubicle in the treatment room.
- The shower is accessed via a 10cm step.
- The shower has a detachable shower head.
Gym (Sunrise Building - Level 2)
- The gym is located on level 2 of the Sunrise Building.
- There is step-free level access into the gym.
- There is a key fob/card reader at a height of 112cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 98cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- The gym is not staffed.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Standard Changing Rooms (Gym)
- The changing room surveyed is located in the gym on level 2 of the Sunrise Building.
- The distance from the gym entrance is 6m.
- The most accessible route to the changing room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the changing room.
- The female and male changing rooms are in the same location and are identical.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 67cm.
- Internally the door has a high colour contrast.
- Washing and toilet facilities available in the changing room include: a standard shower, a standard toilet and a wash basin.
- The wash basin has a lever mixer tap.
- The toilet seat has a low colour contrast.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is also a mirror in the room.
- There is a shower in the changing room.
- There is a 10cm step to access the shower tray.
- There is a fixed shower head.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
Standard Changing Rooms (Spa)
- The changing room surveyed is located off the main spa corridor, to the right.
- The distance from the spa entrance is 20m.
- The most accessible route to the changing room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the changing room.
- The female and male changing rooms are in the same location and are identical.
- The door opens inwards and has a low colour contrast.
- The width of the opening is 87cm.
- Internally the door has a low colour contrast.
- Washing and toilet facilities available in the changing room include: a wheel-in shower, a standard toilet and a wash basin.
- Changing facilities available in the changing room include: a changing table/bench, a stool, a locker and a locker at a suitable height for a wheelchair user.
- The wash basin has a lever mixer tap.
- The toilet seat has a low colour contrast.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is also a mirror in the room.
- There is a wheel in shower in the changing room.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is a fixed shower head and a separate detachable shower head.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
