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Pine Cliffs Resort - Albufeira - Pine Cliffs Hotel - Food and Drink

Praia da Falesia, PO Box 644, Albufeira, Algarve, Portugal, 8200-909

Access Guide

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Toilet and Changing Facilities (Pine Cliffs Hotel and Grounds)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located on floor -1 of Pine Cliffs Hotel (one next to Jardim Colonial and one next to Rohini by Little Miss India Restaurant) and also in the hotel grounds next to Corda Café.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located on floor -1 of Pine Cliffs Hotel and in the Active Health Club changing rooms.
    • Female and male standard toilet facilities with stepped access are located in the lobby of Pine Cliffs Hotel.
    • Female and male standard toilet facilities with stepped access are located next to all of the pools and on the beach at the Maré at Pine Cliffs Restaurant.
  • Changing Facilities View
    • Standard changing facilities are located in Active Health Club on the ground floor of the hotel.
    • Parent and baby changing facilities are located in some of the toilets with adaptations and some of the standard toilets.
    • The standard fitting room is located in the Boutique store.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located in the changing rooms of the Active Health Club and next to the O Pescador pools and indoor pool.

Food and Drink (Pine Cliffs Hotel Lobby - Mimo Café and Portulano Lobby Lounge)

  • Restaurant Bar Café 1 View
    • Mimo Café is located in the Pine Cliffs Hotel lobby.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is ramped and stepped access into this area.
    • The ramp gradient varies between slight and steep.
    • There are 3 steps.
    • There are no handrails.
    • The steps are unmarked.
    • The ramp bypasses the steps.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a service counter.
    • The surface height is 93cm.
    • Menu types include: menu boards and handheld.
    • The following are available: takeaway cups.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests, armchairs and sofas.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.
    • Portulano Lobby Lounge is located at the rear of Mimo Café but was under refurbishment at the time of the survey.
    • Portulano Lobby Lounge is accessed via a ramp from Mimo Café which bypasses 3 steps.
    • The ramp has a steep gradient.

Food and Drink (Pine Cliffs Hotel - Jardim Colonial, O Pescador, Rohini by Little Miss India, Corda Café and Corda Café Pool Bar)

  • Restaurant Bar Café 1 View
    • Jardim Colonial is located on floor -1 of Pine Cliffs Hotel.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is ramped and stepped access into this area.
    • The ramp has a steep gradient.
    • There are 2 steps.
    • There is a handrail on the left going down.
    • The steps are unmarked.
    • The ramp bypasses the steps.
    • There is an opening without doors.
    • The width of the opening is 177cm.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: 3 raised seating areas and the outdoor seating.
    • The following areas have step-free access via ramps: the outdoor seating area (but there is also a 6cm step over the threshold before the ramp).
    • Counters include: self-service counters.
    • All counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: countertop.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
  • Restaurant Bar Café 2 View
    • O Pescador is located in the grounds of the resort, to the rear of Pine Cliffs Hotel.
    • The most accessible route has steep slopes.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • There is ramped access into this area.
    • The ramp is portable.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide.
    • The ramp does not have handrails.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 130cm.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 76cm.
    • Menu types include: handheld.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
    • Most of the seating for O Pescador is located outside, along with the bar.
    • The indoor section is mainly used for dinner in the evening.
    • Customers can be served outside.
    • The main routes to the restaurant have stepped access.
    • These steps can be bypassed by using an alternative route via the resort grounds and around the side of bar.
  • Restaurant Bar Café 3 View
    • Rohini by Little Miss India is located on floor -1 of Pine Cliffs Hotel.
    • The restaurant has stepped access from inside the hotel but there is an alternative route to an external entrance in the grounds of the resort.
    • The most accessible route has steep slopes.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • There is ramped access into this area.
    • The ramp is portable.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide.
    • The ramp does not have handrails.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 128cm.
    • There is a 7cm lipped threshold in the doorway after the portable ramp.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 110cm.
    • Menu types include: handheld.
    • The following are available: drinking straws, gluten free food, lactose free food and dairy free food.
    • There is background noise in this area.
    • Lighting levels were low at the time of the survey.
  • Restaurant Bar Café 4 View
    • Corda Café is located in the grounds of the resort, to the rear left of Pine Cliffs Hotel, next to the Ocean Suites.
    • The most accessible route has steep ramps.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • Access into this area is via a step.
    • The step is unmarked.
    • There are no handrails for the step.
    • There are double manual doors.
    • The doors open towards you.
    • The doors have a low colour contrast.
    • The doors are easy to open.
    • One of the doors was locked at the time of the survey but can be opened on request.
    • There is a small lip on the threshold of the opening.
    • The width of the opening is 158cm.
    • This side entrance bypasses 4 steps at the main entrance.
    • There is step-free access to the outdoor seating via the grounds of the resort.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: additional indoor seating and the toilets.
    • There is a bar.
    • The surface height is 121cm.
    • Menu types include: handheld.
    • The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
    • There is background noise in this area.
    • Lighting levels vary according to time of day.
    • Customers can be served outside.
  • Restaurant Bar Café 5 View
    • Corda Café Pool Bar is located next to the Corda Café Pool.
    • The most accessible route has stepped access.
    • There are no doors to open along the most accessible route.
    • There are 5 steps.
    • The steps are unmarked.
    • There are no handrails for the steps.
    • This is also a swim up bar.
    • There is open plan access.
    • There is not step-free level access throughout.
    • There is a bar.
    • The surface height is 110cm.
    • The following are available: drinking straws and takeaway cups.
    • There may be background noise in this area.
    • Lighting levels vary according to time of day.

Toilet with Adaptations (-1 Floor - Jardim Colonial - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the -1 floor, outside Jardim Colonial.
    • The distance from the lift is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens by sliding and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 89cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 210cm (width) x 210cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a medium colour contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 120cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror which is angled for ease of use.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 80cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (-1 Floor - Rohini by Little Miss India - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on floor -1 outside the Rohini by Little Miss India Restaurant.
    • The distance from the Rohini by Little Miss India Restaurant is 18m.
  • Route View
    • The most accessible route to the toilet has a steep ramp.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens by sliding and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 346cm (width) x 172cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 165cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a medium colour contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 120cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror which is angled for ease of use.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Grounds - Corda Café - Transfer Both Sides)

  • Location View
    • The toilet surveyed is located in the grounds, next to Corda Café.
    • The distance from Corda Café is 5m.
  • Route View
    • The most accessible route to the toilet has steep slopes.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is one step into the facility.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • There is pictorial signage on or near the door.
    • The door opens by sliding and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 246cm (width) x 215cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 80cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 110cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a medium colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 103cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 110cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror which is angled for ease of use.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Food and Drink (Pine Cliffs Hotel Grounds - Burglar Van and Ordering Counter)

  • The counter is located to the right of the Burglar Van.
  • The distance from the Burglar Van is 4m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is step-free level access to the counter.
  • The height of the counter is 131cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The height of the counter at the van itself is 140cm.

Food and Drink (Pine Cliffs Hotel Grounds - Mirador Champagne Bar and Miramar Gin Bar)

  • Restaurant Bar Café 1 View
    • Mirador Champagne Bar is located in the ground of the resort, overlooking the cliffs.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
    • There is step-free level access throughout all areas.
    • The following areas have step-free access via ramps: the main seating area.
    • The width of the portable ramp is 75cm.
    • The ramp has a steep gradient and overcomes an 18cm step.
    • There is a bar.
    • The surface height is 119cm.
    • Menu types include: handheld.
    • The following are available: drinking straws and takeaway cups.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs, sofas and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • There is a 19cm step down to a lowered additional seating area at the far end.
  • Restaurant Bar Café 2 View
    • Miramar Gin Bar is located in the ground of the resort, overlooking the cliffs.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is 176cm.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 110cm.
    • Menu types include: handheld.
    • The following are available: drinking straws and takeaway cups.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and armchairs.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • Some tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary according to time of day.
    • The Miramar Gin Bar was closed at the time of the survey.

Food and Drink (Beach - Maré at Pine Cliffs - Closed Temporarily)

  • Restaurant Bar Café 1 View
    • Maré at Pine Cliffs is located on the beachfront.
    • The most accessible route has stepped access.
    • There are no doors to open along the most accessible route.
    • There are 3 steps.
    • The steps are unmarked.
    • There are no handrails for the steps.
    • Please note: access to the beach is via a lift and a wooden stepped walkway.
    • There are 97 steps along the walkway and it is approximately 250 metres from the grounds of the resort to the beach.
    • There are double manual doors.
    • The doors are permanently held open.
    • The doors have a low colour contrast.
    • The width of the opening is 110cm.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the upper deck seating.
    • Menu types include: handheld.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • There is background noise in this area.

Standard Toilet Facilities (Beach - Maré at Pine Cliffs)

  • The female and male standard toilet facilities were surveyed.
  • The toilets are located in the Maré at Pine Cliffs restaurant on the beachfront.
  • The distance from the beach seating is 25m.
  • The most accessible route to the toilets has stepped access.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is one step into the toilets.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 4cm.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a low colour contrast.
  • The width of the opening is 71cm.
  • Internally the door has a low colour contrast.
  • There are not ambulant toilet facilities available.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has push taps.
  • Hand drying facilities include: a hand dryer and a wall mounted towel dispenser.
  • A baby changing table is available.
  • The height of the baby change facility when in use is 75cm.
  • Lighting levels were low at the time of the survey.
  • The baby change table is in the female toilet.