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Pine Cliffs Resort - Albufeira - Pine Cliffs Suites and Vacation Club - Swimming Pools and Fitness

Praia da Falesia, PO Box 644, Albufeira, Algarve, Portugal, 8200-909

Access Guide

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Toilet and Changing Facilities (Pine Cliffs Suites and Vacation Club)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located at the Golf and Country Club (next to the Clubhouse Restaurant), next to the pool at the Golf and Country Club and at the Golf Academy.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located at the Golf and Country Club (next to the Clubhouse Restaurant) and next to the pool at the Golf and Country Club.
    • Female and male step-free standard toilet facilities are located at the Tennis Academy.
    • Female and male standard toilet facilities with stepped access are located in the Golf Academy.
    • Female and male standard toilet facilities with stepped access are located on the outer wall of the Members and Guest Service Reception.
    • There are also toilets for children (with stepped access) in the Porta Pirata Kids Village.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the standard male and female toilets next to the pool.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located next to the pools.

Pool (Golf and Country Club)

  • Pool 1 View
    • This pool is located next to the Golf and Country Club.
    • There is not step-free access on the paths leading to the pool as they have empty water trays with a depth of 15cm.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 6 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: a children's pool.

Toilet with Adaptations (Golf and Country Club Pool - Transfer Both Sides)

  • Location View
    • The toilet surveyed is located in a WC block next to the pool.
    • The distance from the pool is 22m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 228cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 98cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 93cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror which is angled for ease of use.
    • There is no shelf.
    • The cubicle has a waste bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.

Pool (Porto Pirata Kids Village)

  • Pool 1 View
    • This pool is located within the Porto Pirata Kids Village in the grounds of the resort.
    • There is step-free access along the path leading to the pool.
    • The pool is accessed via a small double gate (width 138cm).
    • Immediately beyond the gateway is an empty water tray with a depth of 10cm that you have to overcome to access the pool.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via a step.
    • There are no handrails for the step.
    • The step is unmarked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: poolside showers.
    • The pool is staffed when being used for a Kids Club session.
    • Otherwise, it is not staffed and can be used by parents for their children under their own supervision.

Annabel Croft Tennis Academy Shop

  • Access to the Shop View
    • The Annabel Croft Tennis Academy is located in the grounds of the resort, opposite the Kids Village and car rental building.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is one step into the shop.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is between 15cm and 18cm.
    • The height of the step is 15cm.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 93cm.
    • The door has a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are under 120cm.
    • Some aisles did have obstructions at the time of the survey, these included: product displays.
    • Product displays/containers that may be more difficult for some to reach or open include: high shelving.
    • There is no (or very little) background noise.
    • Lighting levels were low at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter is located immediately beyond the entrance.
    • Signage is not provided for the counter.
    • The height of the counter is 77cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were low at the time of the survey.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Annabel Croft Tennis Academy and Padel Courts

  • The tennis and padel courts are located in the grounds of the resort between the Ocean Suites and the Pine Cliff Suites.
  • There is step-free access via a slope to this area.
  • The slope gradient varies between slight and steep.
  • Facilities in this area include: tennis courts, padel courts and a shop.
  • There is not step-free level access throughout.
  • There is stepped access to all of the clay tennis courts and some of the hard tennis courts and padel courts.
  • There is step-free access by ramp to some of the hard tennis courts.
  • There are manual doors along circulation routes in this area.
  • Access throughout may include narrow walkways.
  • Some flooring is patterned.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this area includes: armchairs and benches.
  • Furniture available in this area includes: tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The ramp to access the hard tennis courts from the shop area is portable.
  • It has a steep gradient and a width of 73cm.

Standard Toilet Facilities (Annabel Croft Tennis Academy)

  • The female and male standard toilet facilities were surveyed.
  • The toilet is located on the outer wall of the shop building, off a resort footpath.
  • The distance from the shop entrance is 20m.
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 75cm.
  • There is a second door.
  • The door opens inwards and has a high colour contrast.
  • The doors require effort to open.
  • The width of the opening is 75cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a twist/turn tap.
  • Hand drying facilities include: a wall mounted towel dispenser.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Golf and Country Club Shop

  • Access to the Shop View
    • The Golf and Country Club Shop is located in the grounds of the resort.
    • The most accessible route has a slight ramp.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • There is one step into the shop.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 7cm.
    • There are double manual doors.
    • The doors are permanently held open.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The width of the opening is 80cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Lighting levels vary due to the use of large glazed walls.
  • Payment Counters and Checkouts View
    • The payment counter is located to the left as you enter.
    • Signage is not provided for the counter.
    • The height of the counter is 95cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
    • There is not a hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.

Pine Cliffs Golf Course

  • The 1st tee for the 9 hole golf course is located behind the Golf and Country Club building.
  • This well maintained course is set against the cliffs and has the usual undulating grass surface of a golf course.
  • There are no surfaced paths throughout the golf course.

Toilet with Adaptations (Golf and Country Club - Transfer Both Sides)

  • Location View
    • The toilet surveyed is located on the outer wall, next to the shop and restaurant.
    • The distance from the restaurant is 5m.
  • Route View
    • The most accessible route to the toilet has steep slopes.
    • There is a manual door along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 227cm (width) x 216cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 97cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 95cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 111cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 90cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror which is angled for ease of use.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is level access to the toilet from the side entrance of the restaurant.
    • The short steep slopes are along the cobbled approach from the front or rear of the Country Club.

Active by Serenity Studio

  • The room is located next to the Golf and Country Club.
  • The most accessible route to the room has a slight slope.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.
  • There is written text signage on or near the door.
  • There is one step into the room.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 4cm.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 110cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is step-free level access throughout.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: stools.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Golf Academy Shop

  • Access to the Shop View
    • There is one step into the shop.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 12cm.
    • There is a single manual door.
    • The door is permanently held open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 120cm.
    • The door has a high colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • There is no (or very little) background noise.
    • Seating available for customers includes: armchairs.
    • Lighting levels were even at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter is located to the right as you enter.
    • Signage is not provided for the counter.
    • The height of the counter is 102cm.
    • There is not a lowered section at the counter.
    • The counter has windows which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.
    • The academy classroom is accessed via the shop.

Golf Academy

  • There is step-free access via ramp to this area.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp.
  • There is written text signage on or near the entrance.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • Services and facilities in this area include: a driving range, a shop, a classroom, putting greens and a pitching practice area.
  • There is not step-free level access throughout.
  • There is stepped access to the shop, the classroom and the toilets.
  • There are no doors along circulation routes in this area.
  • Access throughout may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this area includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • The colour, design and typeface of wayfinding signage is consistent throughout.

Toilet with Adaptations (Golf Academy - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located behind the driving range.
    • The distance from the academy entrance is 25m.
  • Route View
    • The most accessible route to the toilet has steep ramps.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is one step into the facility.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 10cm.
    • There is tactile and pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 214cm (width) x 212cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 120cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 90cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror which is angled for ease of use.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.