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Pine Cliffs Resort - Albufeira - Pine Cliffs Residence - Swimming Pools, Spa and Fitness

Praia da Falesia, PO Box 644, Albufeira, Algarve, 8200-909

Access Guide

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Toilet and Changing Facilities (Pine Cliffs Residence)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the Active by Serenity Health Club.
    • The toilet with adaptations has a transfer space on both sides.
    • Female and male step-free standard toilet facilities are located in the standard changing rooms in the Active by Serenity Health Club.
    • Female and male standard toilet facilities with stepped access are located next to the restaurant and also next to the pool.
    • Gender neutral standard toilet facilities with stepped access are located next to the Junior Soccer Field and Adventure Park hut.
  • Changing Facilities View
    • Standard changing facilities are located in the Active by Serenity Health Club.
    • Parent and baby changing facilities are located in the toilet with adaptations and some of the standard toilets.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located in the changing rooms and in the toilets next to the pool.

Pool (Pine Cliff Residence)

  • Pool 1 View
    • The Pine Cliffs Residence pool is located in the grounds of the resort, next to the main service building for the residence.
    • There is not step-free access on the paths leading to the pool as they have empty water trays with a depth of 13cm.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 3 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The handrail covers the flight of stairs throughout its length.
    • The steps have some clear markings.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: a children's pool.
    • The O Grill Restaurant is situated next to the pool.

Active by Serenity Health Club

  • About View
    • The spa is located on floor 0 of the Pine Cliffs Residence lobby building and can be accessed via the lift.
    • Facilities available include; a gym, a sauna, a steam room, changing rooms and a toilet with adaptations.
    • The spa has 1 floor.
    • The Health Club does have an external entrance, but it has stepped access.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Some flooring is shiny and patterned.
    • There is background noise.
    • Seating available in the building includes: armchairs and sun loungers.
    • Lighting levels vary due to there being different types of lights in the space.
  • Reception View
    • There is step-free level access to the reception.
    • The height of the reception desk is 120cm.
    • There is not a lowered section at the desk.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • The flooring is shiny and patterned.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs.
    • Furniture available in this area includes: coffee tables.
  • Sauna View
    • The sauna is located to the rear of the changing rooms.
    • The most accessible route to the sauna has step-free level access.
    • There are manual doors along the most accessible route.
    • This route has narrow openings.
    • There is written text signage on or near the door.
    • There is one step to the sauna.
    • There are no handrails for the steps.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 11cm.
    • There is a single manual door.
    • The door opens towards you.
    • The door requires effort to open.
    • The width of the opening is 58cm.
    • The door has a high colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located to the rear of the changing rooms.
    • The most accessible route to the steam room has step-free level access.
    • There are manual doors along the most accessible route.
    • This route has narrow openings.
    • There is no signage on or near the door.
    • There is one step to the steam room.
    • There are no handrails for the steps.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 7cm.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 67cm.
    • The door has a medium colour contrast.
    • There is no emergency alarm.

Gym (Active by Serenity Health Club)

  • The gym is located off the health club reception area.
  • There is step-free level access into the gym.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 62cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is not staffed.
  • The flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • There is not clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey.

Standard Changing Room (Active by Serenity Health Club)

  • The changing room surveyed is located off the reception area.
  • The distance from reception is 3m.
  • The most accessible route to the changing room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 72cm.
  • Internally the door has a high colour contrast.
  • Washing and toilet facilities available in the changing room include: a wheel-in shower, a standard toilet and a wash basin.
  • Changing facilities available in the changing room include: a stool, a locker and a locker at a suitable height for a wheelchair user.
  • The wash basin has a lever mixer tap.
  • The toilet seat has a low colour contrast.
  • There is a hand towel for drying hands.
  • There is not a hand dryer.
  • There is also a mirror and a coat hook in the room.
  • There is a wheel in shower in the changing room.
  • There is not room for a wheelchair user to manoeuvre in the shower.
  • There is no emergency alarm.
  • There is a fixed shower head.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Active by Serenity Health Club - Transfer Both Sides)

  • Location View
    • The toilet surveyed is located in the Active by Serenity Health Club reception area.
    • The distance from the lift is 1m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 89cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 220cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 100cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 80cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 65cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 89cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 126cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 118cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror which is angled for ease of use.
    • There is no shelf.
    • The cubicle has a waste bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were low at the time of the survey.