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Princesa Yaiza Suite Hotel Resort - Swimming Pools, Spa and Fitness

Avenida Papagayo 22, Lanzarote, Spain, 35580

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 8 toilets with adaptations.
    • The toilets with adaptations are located on floor 1 of Zone A, on floor 2 of Zone B, at the rear of the Boulevard Yaiza shop, within the resort pools toilet block and beside the pools in Area D.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located at the rear of the lobby, on floor 2 of Zone B and at the rear of the Isla De Lobos Restaurant.
    • Female and male step-free standard toilet facilities are located along the link corridor from Area B to Area D on floor 2, and on floor 0 of Area D.
    • Female and male step-free standard toilet facilities are located within the resort pools toilet block, beside the pools of Area D and within Capitan Park.
  • Changing Facilities View
    • Standard changing facilities are located within the sports center and Thalasso and Spa.
    • Parent and baby changing facilities are located on floor 2 of Zone B, at the rear of soft play and within Capitan Park.
    • The standard fitting rooms are located within the Lise Charmel and Boulevard Yaiza shops.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the resort pools toilet block, beside the Area D pools, within the sports center, within the Thalasso and Spa and within Capitan Park.

Pools (Resort)

  • Pool 1 View
    • The higher pool is located at the centre of the grounds, on floor 2.
    • There are slopes on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 8 steps.
    • There are handrails on both sides, which are within reach.
    • The handrails are easy to grip.
    • The step is unmarked.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
    • Additional facilities include: a hot tub, poolside showers and a bar.
  • Pool 2 View
    • The lower pool is located at the centre of the grounds, on floor 1.
    • There are slopes on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 8 steps.
    • There are handrails on both sides, which are within reach.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The steps are unmarked.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
  • Pool 3 View
    • The children's pool is located at the centre of the grounds, on floor 2.
    • There are slopes on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
    • Additional facilities include: a hot tub, poolside showers and a bar.

Toilet with Adaptations (Grounds - Male - Main Pools - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located within the male toilets in the toilet block at the main pools.
  • Route View
    • The most accessible route to the toilet has a steep slope.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 75cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 261cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 50cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 88cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 126cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 120cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 128cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 115cm and 145cm from the floor.
    • The height of the baby change facility when in use is 138cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Grounds - Female - Main Pools - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located within the female toilets in the toilet block at the main pools.
  • Route View
    • The most accessible route to the toilet has a steep slope.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 76cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 142cm (width) x 260cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 51cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 88cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 134cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 121cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 127cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 138cm and 145cm from the floor.
    • The height of the baby change facility when in use is 117cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Pools (Area D)

  • Pool 1 View
    • The area D pool is located in the centre of Zone D, on floor 0.
    • There is step-free access on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 6 steps.
    • There is a central handrail.
    • The handrail is easy to grip.
    • The steps are unmarked.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
    • Additional facilities include: poolside showers and a bar.
  • Pool 2 View
    • The children's pool is located in the centre of Zone D, on floor 0.
    • There is step-free access on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 3 steps.
    • There are no handrails for the steps.
    • The steps are unmarked.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool is staffed at peak times only.
    • Additional facilities include: poolside showers and a bar.

Toilet with Adaptations (Grounds - Male - Area D Pools - No Transfer Space)

  • Location View
    • The toilet surveyed is located within the male toilets at poolside of the Area D pools.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 77cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 212cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the right as you face the toilet.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 47cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 130cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 108cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 150cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Grounds - Female - Area D Pools - No Transfer Space)

  • Location View
    • The toilet surveyed is located within the female toilets at the poolside of the Area D pools.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 77cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 305cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the right as you face the toilet.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 57cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 88cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 132cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 106cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 148cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Pools (Kids Club)

  • Pool 1 View
    • The adult pool is located in the centre of the kid’s club.
    • There are slopes on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via a ladder.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
    • Additional facilities include: poolside showers.
  • Pool 2 View
    • The children’s pool is located to the right as you enter the kid’s club.
    • There are slopes on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
    • Additional facilities include: poolside showers.
  • Pool 3 View
    • The baby pool is located to the right as you enter the kid’s club.
    • There are slopes on the paths leading to the pool.
    • There is step-free access to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
    • Additional facilities include: poolside showers.

Gym (Sport Center)

  • The gym is located at the rear of Area D pools.
  • There is step-free access via a ramp into the gym.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 108cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • Access throughout may include pillars.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is not staffed.
  • The walls and floor have a high colour contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • Seating available includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is also a sauna available within the gym.

Changing Area (Sport Center)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located in the rear right corner of the sports center.
    • The distance from the sports center entrance is 15m.
    • The most accessible route to the changing area has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 78cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: toilets, showers and a changing bench.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is one step to the shower facilities.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 12cm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Entrance (Thalasso and Spa Entrance)

  • This entrance is located at the rear of the plaza, to the left as you exit the plaza lift.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 75cm.
  • The doors have a high colour contrast.

Spa (Thalasso and Spa)

  • About View
    • The spa is located at the front of the plaza.
    • Facilities available include; a swimming pool, a sauna, a steam room, treatment rooms and changing rooms.
    • There is not a toilet with adaptations available.
    • The spa has 1 floor.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Some flooring is shiny.
    • There may be background noise.
    • Seating available in the building includes: chairs with armrests, sofas and benches.
    • Lighting levels vary due to the size of the space.
  • Reception View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is not a lowered section at the desk.
    • The reception has mirrors which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and sofas.
    • Furniture available in this area includes: coffee tables.
  • Sauna View
    • The sauna is located at the end of the corridor on the left side of the spa.
    • The most accessible route to the sauna has step-free level access.
    • Doors are held open along the most accessible route.
    • There is no signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 68cm.
    • The door has a high colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located at the end of the corridor on the left side of the spa.
    • The most accessible route to the steam room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is no signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a medium colour contrast.
    • There is room for a wheelchair user to manoeuvre.
    • There is no emergency alarm.
  • Treatment Room View
    • There is step-free level access into the treatment room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 95cm.
    • The door has a medium colour contrast.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
    • There is space for an assistance dog to rest.
    • There is no emergency alarm.
    • The walls and floor colour contrast varies between low and high.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 200cm.
    • Seating available in this room includes: stools.
    • Furniture available in this room includes: coffee tables.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is also a standard shower available within this treatment room.
  • Additional Facilities View
    • There is also a relaxation room available.

Changing Area (Spa)

  • Changing Area View
    • The female changing area was surveyed.
    • The changing area surveyed is located in the centre of the spa.
    • The distance from the spa entrance is 15m.
    • The most accessible route to the changing area has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 94cm.
    • The door has a medium colour contrast.
    • Internally the door has a medium colour contrast.
    • Facilities in this area include: changing cubicles, toilets and showers.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is one step to the shower facilities.
    • There are no handrails for the step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 10cm.
    • There is a fixed shower head and a separate detachable shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Pools (Spa)

  • Pool 1 View
    • The pool is located at the end of the corridor on the left side of the spa.
    • There is step-free level access and permanently held open doors on the corridors leading to the pool.
    • There is step free access to the pool area.
    • This is an indoor pool.
    • There is step-free level access throughout the majority of this area.
    • The following areas have stepped access: the sun loungers on the right side of the pool.
    • Some flooring is shiny.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Access into the water is via 9 steps.
    • There are handrails on both sides.
    • The handrails are not easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The steps are unmarked.
    • The following adaptations are available for disabled people: a submersible wheelchair.
    • The pool has a lifeguard on duty but not at all times.
    • Additional facilities include: poolside showers.