Access Guide
Toilet and Changing Facilities
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Toilet Facilities
View
- There are 9 toilets with adaptations.
- The toilets with adaptations are located in the male toilet facilities in both of the lobbies, in the male and female toilet facilities along the corridor between the Sunrise and Sands Towers, in the male and female toilet facilities near the outside pool, in the Agliolio Restaurant, in the Essence Bar and in the Essence Restaurant.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located in both of the lobbies, along the corridor between the Sunrise and Sands Towers, near the outside pool, in the spa, along the corridor from the Sands Tower to the beach, in the Agliolio Restaurant, in the Essence Bar and in the Essence Restaurant.
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Changing Facilities
View
- Standard changing facilities are located in the spa area.
- Parent and baby changing facilities are located in the corridor of the toilet facilities in both of the lobbies, in the male and female toilet facilities along the corridor between the Sunrise and Sands Towers, in the male and female toilet facilities near the outside pool, and in the toilet with adaptations near Agliolio Restaurant.
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Washroom and Shower Facilities
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- Shower facilities with adaptations are located within the Lagoon pool toilet with adaptations.
- Standard shower facilities are located by the main pool and within the changing area at the spa.
Food and Drink (Flavours, Essence of India, Agliolio and MedAsia Restaurants)
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Restaurant Bar Café 1
View
- Flavours Restaurant is located on Level 1 of Sunrise Tower.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a high colour contrast.
- The width of the opening is 167cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the upper seating area, to the far side of the buffet counters.
- Counters include: self-service counters.
- All counters are at a suitable height for standing users.
- Some of the counters are at a suitable height for seated users.
- Menu types include: menu boards and countertop.
- The following are available: gluten free food, lactose free food and dairy free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
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Restaurant Bar Café 2
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- Essence of India Restaurant is located on Level 4 of Sands Tower.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a low colour contrast.
- The width of the opening is 108cm.
- There is step-free level access throughout all areas.
- Menu types include: handheld.
- The following are available: gluten free food, lactose free food and dairy free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
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Restaurant Bar Café 3
View
- Agliolio Restaurant is located on Level 1 of Sands Tower.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a high colour contrast.
- One of the doors was locked at the time of the survey but can be opened on request.
- The width of the opening is 70cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the upper seating area, to the far right as you enter the restaurant.
- Counters include: a service counter and a bar.
- Some of the counters are at a suitable height for standing users.
- None of the counters are at a suitable height for seated users.
- Menu types include: handheld.
- The following are available: gluten free food, lactose free food and dairy free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
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Restaurant Bar Café 4
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- MedAsia is located on Level 1 of Sands Tower.
- The most accessible route has slight slopes.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into this area.
- There is open plan access.
- There is not step-free level access throughout.
- The following areas have stepped access: the seating areas.
- There is a service counter.
- The surface height is 113cm.
- Menu types include: handheld.
- The following are available: drinking straws, takeaway cups, lactose free food and dairy free food.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary according to time of day.
Toilet with Adaptations (Agliolio Restaurant - Left Hand Transfer)
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Location
View
- The toilet surveyed is located in Agliolio Restaurant.
- The distance from the restaurant entrance is 1m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low colour contrast.
- The door requires effort to open.
- The width of the opening is 88cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
View
- The dimensions of the cubicle are 248cm (width) x 246cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 178cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 94cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 130cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Essence Restaurant - Left Hand Transfer)
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Location
View
- The toilet surveyed is located in Essence Restaurant.
- The distance from the restaurant entrance is 6m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium colour contrast.
- The door requires effort to open.
- The width of the opening is 83cm.
- There is a second door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 83cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 169cm (width) x 180cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 100cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a low colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a low colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 138cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 86cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 125cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
Food and Drink (Mokka Lounge, Essence and Swizzles Bars, and the Club Lounge)
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Restaurant Bar Café 1
View
- The Mokka Lounge Bar is located near the lobby, on Level 2 of Sunrise Tower.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a high colour contrast.
- The width of the opening is 168cm.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 114cm.
- Menu types include: handheld.
- The following are available: drinking straws, lactose free food and dairy free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, armchairs and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
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Restaurant Bar Café 2
View
- Essence Bar is located on Level 5 of Sands Tower.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a high colour contrast.
- The width of the opening is 108cm.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 115cm.
- The following are available: drinking straws.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs, sofas and high stools.
- Furniture available in this area includes: coffee tables.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
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Restaurant Bar Café 3
View
- Swizzles Bar is located on Level 1 of Sunrise Tower.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The doors have a high colour contrast.
- The width of the opening is 167cm.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 120cm.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
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Restaurant Bar Café 4
View
- The Club Lounge is located to the rear of the second lobby, between the Twilight and Sunset Towers.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors open towards you.
- The doors have a high colour contrast.
- One of the doors was locked at the time of the survey.
- The width of the opening is 89cm.
- There is step-free level access throughout all areas.
- There is a self-service counter.
- The surface height is 89cm.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny and patterned.
- Seating available in this area includes: armchairs, sofas and high stools.
- Furniture available in this area includes: coffee tables and high tables.
- Some tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Essence Bar - Left Hand Transfer)
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Location
View
- The toilet surveyed is located in Essence Bar.
- The distance from the bar entrance is 6m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 83cm.
- There is a second door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 83cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 169cm (width) x 183cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 104cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a low colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a low colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 122cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 96cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 123cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
Food and Drink (Lagoon Bar and Blueberry's Pool Shack)
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Restaurant Bar Café 1
View
- The Lagoon Bar is located beside the Lagoon swimming pool.
- The most accessible route has very easy slopes.
- There is a manual door to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 123cm.
- Menu types include: menu boards and handheld.
- The following are available: drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Sun loungers are also available.
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Restaurant Bar Café 2
View
- Blueberry's Pool Shack is located beside the adult only pool.
- There is a manual door to open along the most accessible route.
- There is sloped access into this area.
- The slope gradient varies between slight and steep.
- There is open plan access.
- There is step-free level access throughout all areas.
- There is a bar.
- The surface height is 112cm.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- There may be background noise in this area.
- Lighting levels vary according to time of day.
- Sun loungers are also available.
