Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There are 7 toilets with adaptations.
- The toilets with adaptations are located in the North Tower Level 1 female and male toilet facilities, Level 2 female and male toilet facilities, Level 12 roof terrace shared toilet facility, and in the South Tower Level 1 female and male toilet facilities.
- The transfer space varies between toilets with adaptations.
- The female and male cubicles in the South Tower Level 1 are shared as standard female and male cubicles.
- Female and male step-free standard toilet facilities are located in the North Tower on Levels 1 and 2, and in the South Tower on Level 1.
- Shared step-free standard toilet facilities are located in the fitness center in the North Tower on Level 12.
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Changing Facilities
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- Parent and baby changing facilities are located in the North Tower Roof Terrace toilet with adaptations, and in the South Tower female and male toilet cubicles.
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Washroom and Shower Facilities
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- Standard shower facilities are located by the poolside at the ground floor pools and by the rooftop terrace pools.
Pools (Main and Spa)
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Pool 1
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- The accessible entrance to the main pools is via the South Tower with an alternative stepped only entrance from the rear of the North Tower and lobby.
- This is an outdoor pool.
- There is step-free level access throughout the majority of this area.
- The following areas have stepped access: an additional seating area.
- Seating available around the pool includes: chairs with armrests, chairs without armrests and sun loungers.
- There is an emergency alarm poolside.
- Access into the water is via 6 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The steps have some clear markings.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: poolside showers.
- There are shaded tables and chairs to the side of the main pool.
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Pool 2
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- This is an outdoor relaxation pool.
- There is step-free level access throughout this area.
- There is an emergency alarm poolside.
- Access into the water is via 4 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The steps have some clear markings.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a jacuzzi and poolside showers.
Gym (Roof Terrace - Fitness Center)
- The gym is located next to the Sky Bar and pools.
- There is step-free level access into the gym.
- There is a key fob/card reader at a height of 84cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- The gym is not staffed.
- The walls and floor have a high colour contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
Pools (Sky Bar Roof Terrace - Club Level Only)
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Pool 1
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- The pool is located on the roof terrace.
- There are 5 unmarked steps up to the pools with handrails on both sides.
- These can be bypassed by a platform lift.
- This is an outdoor pool.
- The flooring is patterned.
- There is an emergency alarm poolside.
- Access into the water is via 5 steps.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The step is clearly marked.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a jacuzzi and a bar.
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Pool 2
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- The spa pool is located on the roof terrace.
- There are 5 unmarked steps up to the pools with handrails on both sides.
- These can be bypassed by a platform lift.
- This is an outdoor relaxation pool.
- The flooring is patterned.
- There is an emergency alarm poolside.
- Access into the water is via 4 steps.
- There is a central handrail.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The steps have some clear markings.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: poolside showers and a bar.
Platform Lift to Roof Terrace Pools
- The lift surveyed is located in the Sky Bar roof terrace.
- The distance from the North Tower lift is 30m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
- This lift is a platform lift.
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Platform Lift
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- The bar and pool levels can be accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 340kg.
- The internal dimensions of the lift are 92cm (width) x 126cm (depth).
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- At the time of survey (May 2026) the lift was not in use.
Toilet with Adaptations (Roof Terrace - Right Hand Transfer)
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Location
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- The toilet surveyed is located on the roof terrace of the North Tower.
- The distance from the lift is 30m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 221cm (width) x 231cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 93cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 47cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 83cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 117cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 100cm.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
