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Tivoli Alvor Algarve Resort - Swimming Pools, Spa and Fitness

Avenida Jose Saramago, Alvor, Algarve, Portugal, 8500-032

Access Guide

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Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located near the lower family pool and the Shore! Bar, within the Pluma Junior Club, the Wellness Centre, Carosello Restaurant, Roastic Restaurant and the Essenze Restaurant.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located near the lower family pool and the Shore! Bar, within the Pluma Junior Club, the Wellness Centre and Essenze Restaurant.
    • Male step-free standard toilet facilities are located in the Carosello Restaurant.
    • Female step-free standard toilet facilities are located in the Roastic Restaurant.
    • Toilets within the Pluma Junior Club are placed at a lower height for children.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations cubicles or in the toilet areas just outside them.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located near the lower family pool and the Shore! Bar as well as in the Wellness Centre.
    • Standard shower facilities are located near to the pools.

Resort Pools (Family Pools - Lower, Middle, Upper and Children's)

  • Pool 1 View
    • The lower family pool is located near the reception and the Shore! Bar.
    • There are steep slopes along the route to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via 7 steps.
    • There are no handrails for the steps.
    • The steps are unmarked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: poolside showers and a bar.
  • Pool 2 View
    • The middle family pool is located between the lower and upper family pools.
    • There are steep slopes along the route to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces and narrow walkways.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • The pool has step-free access via ramp.
    • There is a central handrail.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: poolside showers and a bar.
  • Pool 3 View
    • The upper family pool is located in front of the Carosello and Roastic Restaurants.
    • There are steep slopes along the route to the pool area.
    • This is an outdoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via a ladder.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: poolside showers and a bar.
  • Pool 4 View
    • The children's pool is located next to the Pluma Junior Club.
    • There is a gate next to the Pluma Junior Club to access the pool area.
    • This is an outdoor splash park with waterslides.
    • There is step-free level access throughout this area.
    • Access around the pool area may include uneven surfaces.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Access into the water is via a step.
    • There are no handrails for the step.
    • The step is unmarked.
    • The pool is staffed at all times.
    • Additional facilities include: poolside showers.

Shower with Adaptations (Lower Family Pool and Shore! Bar)

  • Access View
    • The shower surveyed is located in the toilet and shower area near the lower family pool and Shore! Bar.
    • The most accessible route to the shower has step-free level access.
    • There is a manual door along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into the facility.
    • There is signage for a standard shower at the door to the shower area.
    • There is not any signage on or near the door.
    • The door opens inwards and has a medium colour contrast.
    • The width of the opening is 60cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is a fixed shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are grab rails for the shower.
    • The grab rails for the shower have a varying colour contrast.
    • There are no dropdown rails for the shower.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 175cm from the floor.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Resort Pools (Adults and Spa Indoor Adults)

  • Pool 1 View
    • The adults pool is located in front of Essenze Restaurant.
    • There are steep slopes and a step along the route to the pool.
    • This is an outdoor pool.
    • The following areas have stepped access: the pool area (small threshold).
    • Seating available around the pool includes: sun loungers and relaxation beds.
    • Some seating is fixed.
    • There is not an emergency alarm poolside.
    • There are 3 steps between 15cm and 18cm high to access the raised pool seating .
    • Access into the water is via 7 steps.
    • There are no handrails for the steps.
    • The steps are unmarked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: poolside showers and a bar.
  • Pool 2 View
    • The indoor adults pool is located in the Wellness Centre.
    • This is an indoor pool.
    • There is step-free level access throughout this area.
    • Access around the pool area may include narrow openings.
    • The flooring is shiny.
    • Seating available around the pool includes: sun loungers.
    • There is not an emergency alarm poolside.
    • Lighting levels vary due to the use of large glazed walls.
    • Access into the water is via 7 steps.
    • There are no handrails for the steps.
    • The steps are unmarked.
    • The pool is not staffed and does not have a lifeguard.
    • Additional facilities include: a jacuzzi.

Entrance (Wellness Centre)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • The door has a medium colour contrast.
  • There are steep ramps along the route to the Wellness Centre.

Wellness Centre

  • About View
    • The spa is located to the rear of the resort.
    • Facilities available include; a swimming pool, a gym, a sauna, a steam room and treatment rooms.
    • The spa has 1 floor.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Seating available in the building includes: chairs with armrests, chairs without armrests and benches.
    • Lighting levels vary due to the use of large glazed walls.
  • Reception View
    • There is step-free level access to the reception.
    • The height of the reception desk is 106cm.
    • There is not a lowered section at the desk.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
  • Sauna View
    • The sauna is located next to the indoor pool.
    • The most accessible route to the sauna has step-free level access.
    • There is a manual door along the most accessible route.
    • This route has narrow walkways.
    • There is no signage on or near the door.
    • There is one step to the sauna.
    • There are no handrails for the steps.
    • The step is clearly marked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 4cm.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 75cm.
    • The door has a low colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located next to the indoor pool.
    • The most accessible route to the steam room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is no signage on or near the door.
    • There is one step to the steam room.
    • There are no handrails for the steps.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the step is 4cm.
    • There is a single manual door.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 75cm.
    • The door has a low colour contrast.
    • There is no emergency alarm.
  • Treatment Room View
    • There is step-free level access into the treatment room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 75cm.
    • The door has a high colour contrast.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
    • There is space for an assistance dog to rest.
    • There is no emergency alarm.
    • The flooring is shiny.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing at a fixed height.
    • The length of the treatment table is 185cm.
    • Seating available in this room includes: chairs with armrests.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • There is a shower accessed by a small step in the treatment room.

Gym

  • The gym is located on the right after entering the Wellness Centre.
  • There is step-free level access into the gym.
  • There are double manual doors.
  • The doors open away from you.
  • The doors are easy to open.
  • The width of the opening is 156cm.
  • The doors have a low colour contrast.
  • There is an alternative external entrance with 1 step.
  • This provides the only access when the other facilities in the centre are closed.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is not staffed.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • There is not clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Wellness Centre - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located just beyond the reception.
    • The distance from the Wellness Centre entrance is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 75cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 160cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 115cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 96cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 98cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is not room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is a fixed shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a medium colour contrast.
    • There are no dropdown rails for the shower.