Access Guide
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located on levels 0 and 1, in the male and female standard toilets and in Primadonna Restaurant.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located on levels 1 and 2, next to the spa pool, within the spa, gym and indoor pool changing rooms, next to the pool bar, within Coco's Restaurant and in Primadonna Restaurant.
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Changing Facilities
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- Standard changing facilities are located within the spa, gym and indoor pool changing areas.
- Parent and baby changing facilities are located in the level 1 and Primadonna toilets with adaptations.
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Washroom and Shower Facilities
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- Standard shower facilities are located next to the pools.
Pools (Grounds)
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Pool 1
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- The main pool is located next to the building.
- There is step-free level access to the pool.
- This is an outdoor pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The steps are unmarked.
- The pool is staffed at all times.
- Additional facilities include: poolside showers and a bar.
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Pool 2
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- The kids pool is located next to the main building.
- There is step-free level access to the pool.
- This is an outdoor pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- The pool is staffed at all times.
- Additional facilities include: poolside showers and a bar.
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Pool 3
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- The swim-up pool is located next to the main building.
- There is step-free level access to the pool.
- This is an outdoor pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- Access into the water is via 3 steps.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The steps are unmarked.
- The pool is staffed at all times.
- Additional facilities include: poolside showers and a bar.
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Pool 4
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- The Mar Club pool is for adults only.
- There is step-free access on the path from the buildings.
- At the entrance there are logs, which cause a step/larger threshold and also an uneven surface.
- This is an outdoor pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- Access into the water is via 4 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The steps are unmarked.
- The pool is staffed at all times.
- Additional facilities include: a bar.
Changing Area (Indoor Pool)
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Changing Area
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- The female and male changing area was surveyed.
- The changing area surveyed is located along the level 0 corridor, opposite the Wellness Centre.
- The most accessible route to the changing area has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing area.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 95cm.
- The doors have a low colour contrast.
- There is a second, single manual door.
- The door is easy to open.
- The width of the opening is 81cm.
- The door has a low colour contrast.
- Internally the door has a low colour contrast.
- Facilities in this area include: toilets, showers, a changing bench, baby change facilities and lockers.
- There are lockers at a suitable height for a wheelchair user.
- The height of the baby change facility when in use is 90cm.
- Lighting levels were even at the time of the survey.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has a lever mixer tap.
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Shower Facilities
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- There is one step to the shower facilities.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- There is a fixed shower head.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Pools (Indoor)
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Pool 1
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- The indoor pool is located on level 0, opposite the Wellness Centre. There are doors from the corridor.
- There is stepped access into the pool area.
- This is an indoor pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: sun loungers.
- There is not an emergency alarm poolside.
- Lighting levels were low at the time of the survey.
- Access into the water is via 6 steps.
- There is a handrail on the right going down.
- The handrail is easy to grip.
- The steps are unmarked.
- The pool is not staffed and does not have a lifeguard.
Entrance (Wellness Centre)
- This entrance is located along the level 0 corridor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 186cm.
- The doors have a low colour contrast.
Changing Area (Gym)
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Changing Area
View
- The female and male changing area was surveyed.
- The changing area surveyed is located to the right of the spa.
- The distance from the entrance is 10m.
- The most accessible route to the changing area has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 83cm.
- The door has a low colour contrast.
- Internally the door has a low colour contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a soap dispenser.
- The wash basin has a lever mixer tap.
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Shower Facilities
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- There is one step to the shower facilities.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 10cm.
- There is a fixed shower head.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Gym
- The gym is located to the right after the spa reception.
- There is step-free level access into the gym.
- There is a key fob/card reader at a height of 100cm.
- There is a single manual door.
- The door opens towards you.
- There is a locked extension leaf.
- The width of the opening is 82cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- The gym is not staffed.
- The walls and floor have a high colour contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were low at the time of the survey.
Spa
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About
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- The spa is located on level 0.
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Getting Around
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- There is step-free level access throughout all areas.
- Some flooring is shiny.
- There is background noise.
- Seating available in the building includes: sofas and stools.
- Lighting levels vary due to the size of the space.
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Reception
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- There is step-free level access to the reception.
- The height of the reception desk is 103cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were low at the time of the survey.
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Sauna
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- The sauna is located next to spa pool.
- The most accessible route to the sauna has stepped access.
- There is an automatic door along the most accessible route.
- There is written text signage on or near the door.
- There are 2 steps into the gym.
- There are no handrails for the step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 8cm.
- The depth of the steps is not between 30cm-45cm.
- There is a single manual door.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 58cm.
- The door has a high colour contrast.
- There is no emergency alarm.
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Steam Room
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- The steam room is located next to the spa pool.
- The most accessible route to the steam room has stepped access.
- There is an automatic door along the most accessible route.
- There is written text signage on or near the door.
- There is one step to the steam room.
- There are no handrails for the steps.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- There is a single manual door.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 68cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is no emergency alarm.
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Treatment Room
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- There is step-free level access into the treatment room.
- Treatment Room 5 was surveyed.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 86cm.
- The door has a high colour contrast.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is not space for an assistance dog to rest.
- The walls and floor colour contrast varies between low and high.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 200cm.
- Furniture available in this room includes: tables.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
- There is a stepped access to a Jacuzzi bath and the shower.
Changing Area (Wellness Centre)
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Changing Area
View
- The female and male changing area was surveyed.
- The changing area surveyed is located along the corridor near the treatment rooms.
- The distance from the entrance is 10m.
- The most accessible route to the changing area has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 82cm.
- The door has a low colour contrast.
- Internally the door has a low colour contrast.
- Facilities in this area include: toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
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Toilet Facilities
View
- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wash basin and a soap dispenser.
- The wash basin has a lever mixer tap.
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Shower Facilities
View
- There is one step to the shower facilities.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 10cm.
- There is a fixed shower head.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Spa Pool
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Pool 1
View
- The spa pool is located to the left of the spa reception.
- There are automatic doors to access the pool.
- The doors are 82cm and 89cm wide.
- There is 1 step to access the pool.
- This is an indoor relaxation pool.
- There is step-free level access throughout this area.
- Seating available around the pool includes: sun loungers and relaxation beds.
- There is not an emergency alarm poolside.
- Lighting levels were low at the time of the survey.
- Access into the water is via 7 steps.
- There is a central handrail.
- The handrail is easy to grip.
- The steps are unmarked.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a jacuzzi.
- There are 6 steps to the Jacuzzi.
