Access Guide
Introduction
- Services / facilities within the building include a function hall and bar (Ballroom), 3 meeting rooms and basement bar all for hire and a gym.
- Villiers Hotel, Dukes Bar and Restaurant link (new tab) - click here.
Opening Times
- Opening times for the venue vary according to bookings/events taking place.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Milton Keynes Central.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located on Castle Street.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a road to cross between the car park and the entrance.
- The road is generally busy.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- The car park barrier opens on approach.
- Exiting the car park is by a code entered via a keypad. The code is provided at reception when you book in. The keypad is between 105cm - 130cm from the floor.
- The slope at the car park entrance/exit is steep.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on Market Square.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 123cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact a member of staff or when booking the venue for use of the portable ramp.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 76cm (2ft 6in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- The entrance steps increase in depth (6cm - 23cm for the first step and 15cm - 17cm from the second step) from right to left as you face the entrance ranging.
Other Floors (Main)
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
Outside Access (Lift Entrance)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are light.
- The width of the door opening is 98cm.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is steep.
Lift
- There is a lift for public use.
- The lift is located inside the lift entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are B and 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 2m (2yd 7in) from the lift entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 90cm x 200cm (2ft 11in x 6ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- This is a service lift normally used to facilitate catering supplies.
- By prior arrangement, access to the ballroom is via this lift.
Ballroom
- The ballroom is on the first floor.
- Access to the Ballroom is via the main stairs from the main entrance or via the service lift from the lift entrance.
- The ballroom is hired for specific use and can have the tables and chairs you want and set up to client needs.
- The ballroom can be hired for a variety of uses from weddings to conferences.
- There is a bar available with a counter height of 111cm from the floor.
- Catering is provided as per client requirement.
- There is a minimum door width of 75cm from the lift to the ballroom, bar and toilets.
Eating and Drinking (Ballroom Bar)
- The following information is for the bar.
- The bar is located in the ballroom.
- The bar does not serve food.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
Level Change (Basement Bar)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located inside the bar entrance.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
Eating and Drinking (Basement Bar)
- The following information is for the bar.
- The bar is located in the basement.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 9m (9yd 2ft) from the main entrance.
- The standard height for tables is 63cm.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
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Comments
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- The doors leading to the entrance steps is double, 120cm in width and permanently held open.
Outside Access (Gym Entrance)
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Entrance
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- This information is for the entrance located in the alley at the side of the venue.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are light.
- The width of the door opening is 118cm.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is steep.
- The width of the ramp/slope is 110cm (3ft 7in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 9cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is a portable ramp to overcome the step in the doorway.
- The gradient of the portable ramp is steep.
- The width of the portable ramp is 76cm.
- Please contact a member of staff or the venue in advance for use of the portable ramp.
Fitness Suite (Gym)
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Access to Fitness Suite
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- The fitness suite is located in the basement.
- The fitness suite is 1m (3ft 3in) from the gym entrance.
- There is not step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are light.
- The opening is 118cm (3ft 10in) wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- Internal access to the gym is from the basement bar area.
- Access into the gym from the basement bar is via 2 medium height steps without handrails or a steep portable ramp with a width of 82cm.
Outside Access (Side Entrance)
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Entrance
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- This information is for the entrance located on Castle Street.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are light.
- The width of the door opening is 120cm.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is not a/are not handrail(s) at the step(s).
Sky Room
- The Sky Room is available for hire.
- There is level access once inside the centre.
- The door to the room is single, heavy, opens away from you (push) and has an opening width of 77cm.
- The floor surface is carpet tiles.
- The room is brightly lit.
- The room is ideal for 8 people.
- Available in the room is a table, height adjustable chairs with armrests, a TV and a flipchart.
Field Room
- The Field Room is available for hire.
- There is level access once inside the centre.
- The door to the room is single, heavy, opens away from you (push) and has an opening width of 77cm.
- The floor surface is carpet tiles.
- The room is brightly lit.
- The room is ideal for 10 people.
- Available in the room is a table, height adjustable chairs with armrests, a TV and a flipchart.
Sea Room
- The Field Room is available for hire.
- There is level access once inside the centre.
- The door to the room is single, heavy, opens away from you (push) and has an opening width of 74cm.
- The floor surface is carpet tiles.
- The room is brightly lit.
- The room is ideal for 12 people.
- Available in the room is a table, height adjustable chairs with armrests, a TV and a flipchart.
Other Floors (Meeting Rooms)
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Steps
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- The floors which are accessible by stairs are B, G and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
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Comments
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- Picture 1 shows the steps from the basement to the ground floor.
- Picture 2 shows the steps from the ground floor to the spiral stairs.
- Picture 3 shows the spiral stairs to the first floor and the Ballroom and bar.
- The basement bar, the gym and standard toilets are at basement level.
- The meeting rooms are on the ground floor.
- The ballroom is on the first floor.
- There is no lift on this side of the building.
Accessible Toilet (Ballroom)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 26m (28yd 1ft) from the lift.
- This accessible toilet is located off the ballroom bar area.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 94cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 156cm x 195cm (5ft 1in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Toilet(s) (Ballroom)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located off the ballroom bar area.
- The female and male toilets are approximately 26m (28yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.
Additional Info
- A bowl of water can be provided for an assistance dog.