You are on Introduction. Skip to the next section.

Introduction

• Aylesbury Bus Station link (new tab) - click here.
• Friars Shopping Centre - Multi-Storey Car Park link (new tab) - click here.
• Market Square Street Guide link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:30.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:30.
• Thursday 09:00 - 17:30.
• Friday 09:00 - 17:30.
• Saturday 09:00 - 17:30.
• Sunday 10:30 - 16:30.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Aylesbury.

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• Comments View
  • For information on Aylesbury Station please click here .

You are on Parking. Skip to the next section.

Parking

• For parking details please refer to the separate Friars Shopping Centre Multi-Storey Car Park guide.

You are on Entrance (Multi-Storey Car Park Link Bridge). Skip to the next section.

Entrance (Multi-Storey Car Park Link Bridge)

• This information is for the entrance located on the fifth floor of the car park.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 140cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the first set of entrance doors.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does not bypass the step(s).
• Comments View
  • Photograph 5 shows the second set of doors that give access to the link bridge leading into the shopping centre from the fifth floor of the car park.
  • The handrail is either on the left or right depending on which side the ramp is accessed.

You are on Link Bridge - Multi-Storey Car Park to Shopping Centre. Skip to the next section.

Link Bridge - Multi-Storey Car Park to Shopping Centre

• The link bridge crosses over the A41 Friarage Road between the car park and the shopping centre.
• The link bridge is covered and well lit.
• There are various very easy uphill and downhill slopes on the link bridge.
• Photograph 4 shows doors leading to the link bridge into the shopping centre from the fifth floor of the car park.
• The heavy double doors are permanently held open.
• The width of both entrances is 130cm.

You are on Outside Access (Market Square). Skip to the next section.

Outside Access (Market Square)

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• Entrance View
  • This information is for the entrance located in Market Square.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the right of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the left of the entrance.
  • There is/are 10 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Outside Access (Bourbon Street). Skip to the next section.

Outside Access (Bourbon Street)

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• Entrance View
  • This information is for the entrance located in Bourbon Street.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There are a set of manual double doors either side of the automatic doors.
  • These heavy doors open towards you (pull) and open to a width of 145cm.

You are on Outside Access (Council Offices). Skip to the next section.

Outside Access (Council Offices)

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• Entrance View
  • This information is for the entrance located to the right side of the council offices.
  • There is ramped/sloped and stepped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 128cm.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading up to the entrance, on either side of the ramp.
  • There is/are 7 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the shopping area.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Overhead signs and information posts are provided to aid wayfinding.
  • The type of flooring in this area is tiles
  • There is flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on ground floor walkway, before the council office entrance on the left.
• The lift is a standard lift.
• The floors which are accessible by this lift are Bus Station and 1, 2, 3 and 4 of the shopping centre.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 35m (38yd 10in) from the Council Office entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 180cm x 190cm (5ft 11in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Accessible Toilet (Level 1 - Female). Skip to the next section.

Accessible Toilet (Level 1 - Female)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the Council Office entrance.
  • This accessible toilet is located to the right beyond the entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • There is similar male facility available.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff or from the management office on level 4.
  • The door opens outwards.
  • The door is not push pad activated.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 190cm x 190cm (6ft 3in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 118cm (3ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet (Level 3). Skip to the next section.

Accessible Toilet (Level 3)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the lift on level 3.
  • This accessible toilet is located on level 3.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff or from the management office on level 4.
  • The door opens outwards.
  • The door is not push pad activated.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 98cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 120cm (3ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s) (Level 3). Skip to the next section.

Standard Toilet(s) (Level 3)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on level 3.
  • The female and male toilets are approximately 20m (21yd 2ft) from the lift on level 3.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Parent and Baby Room (Level 3). Skip to the next section.

Parent and Baby Room (Level 3)

• There is a parent and baby room for public use.
• The parent and baby room is located on level 3.
• The parent and baby room is approximately 24m from the the lift on level 3.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 84cm (2ft 9in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 85cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.