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Macular Suite

Amersham Hospital, Whielden Street, Amersham, Buckinghamshire, HP7 0JD

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Access Guide

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Getting To The Hospital

  • By Road View
    • From the M40 Beaconsfield at Junction 2 follow signs for Amersham and take the A355. Continue down the steep hill and go straight across the first roundabout. Go left at the next roundabout at the bottom of the hill. At the next roundabout turn left into Whielden Street. The hospital is located 500 metres on the right. From the Chorleywood M25 junction follow signs for Amersham and take the A404. As you enter Amersham follow the signs for High Wycombe and take the bypass. Go straight across the Stanley Hill roundabout then turn right at the Gore Hill roundabout. At the bottom of the hill turn left at the mini roundabout then take the first left into Whielden Street. The hospital is located 500 metres on the right. From Aylesbury follow signs for Amersham and take the A413 then the Amersham bypass. At the Whielden Lane roundabout turn right onto the A404 to High Wycombe and then turn left into Whielden Street. Take the first left and the main car park is about 400m down the road. From High Wycombe follow signs for Amersham and take the A404 to Amersham. As you enter to Amersham you will pass a Crematorium on the left and then come to a roundabout. Go completely around the roundabout and head back towards High Wycombe. Take the first turning on the left into Whielden Street. Take the first left and the main car park is about 400m down the road. Please Note: It is not possible to turn right into Whielden Street from the A404.
    • The main car park is at the rear of the building. There is an additional car park at the front of the building. There is also a limited number of parking spaces available on the public highway at the front of the hospital.
  • By Bus View
    • Amersham Hospital is served by the following buses: Route 1 Arriva/Carousel: High Wycombe – Hazlemere – Holmer Green - Amersham – Chesham Route 55 Redline Buses: Aylesbury – Stoke Mandeville Hospital – Wendover – Great Missenden –Amersham – Chesham Route 73 Red Rose Travel: Whelpley Hill – Chesham – Amersham – Winchmore Hill - Coleshill Route 353 Redline Buses: Slough – Stoke Poges – Gerrards Cross – The Chalfonts – Amersham.
  • By Train View
    • The nearest train station to Amersham hospital is Amersham station. Details of trains to Amersham station can be accessed via the Chiltern Railways website.
  • By Underground View
    • The nearest London Underground station is Amersham station.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found at the help desks.
  • Hospital staff receive deaf awareness training.
  • The alternative formats documents can be provided in include; large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact staff at Main Entrance C and Entrance D.

Hospital Parking (Main Hospital Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 367cm x 480cm (12ft x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the entrance (C).
  • Comments View
    • There is free parking for Blue Badge holders provided a valid Blue Badge is clearly displayed on the windscreen of the vehicle.

Getting To (The Macular Suite)

  • The Macular Suite is/are located on level two of the hospital.
  • Access to the Macular Suite is via the Main Hospital Entrance (C).
  • Enter via Main Hospital Entrance (C) and proceed straight ahead down the corridor.
    Take the first left and continue down the corridor.
    The Macular Suite is located to the left.
  • There is step free access to the Macular Suite.
  • The Macular Suite is approximately 29m from the Main Hospital Entrance (C).
  • There is a/are manual, double door(s) which may be difficult to open between the main entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance - C)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital site.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is an intercom.
    • The height of the intercom is 139cm (4ft 7in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 107cm (3ft 6in).
    • There is a door release button when exiting.
    • The height of the door release button is 125cm (4ft 1in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 121cm.
  • Ramp/Slope Details View
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp/slope gradient is slight.

Opening Times (Macular Suite)

  • Access is by appointment only.

Entrance (Macular Suite)

  • Entrance Details View
    • This information is for the entrance located on level two of the hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 146cm (4ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 81cm.

Reception

  • Reception View
    • The reception point is located to the right as you enter the department.
    • The reception point is approximately 1m (3ft 3in) from the department entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

Consultation / Treatment Room (Procedure)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Procedure Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 162cm (5ft 4in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Consultation Bay)

  • The name / number of the room surveyed was; Consultation Bay.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • Some chairs are height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Treatment)

  • The name / number of the room surveyed was; Treatment Area.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Injection Room)

  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located opposite the reception desk.
    • This accessible toilet is approximately 6m from the department entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 204cm (4ft 9in x 6ft 8in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 135cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 81cm.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There are dropdown rails on both sides of the toilet.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 159cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 93cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 86cm (2ft 10in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 143cm (4ft 8in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located straight ahead as you enter the department.
    • The shared toilet(s) is/are approximately 3m (3yd 10in) from the department entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels in the shared toilets are moderate to good.

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