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Moment To Go

Stoke Mandeville Hospital, Mandeville Road, Aylesbury, Buckinghamshire, HP21 8AL

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Access Guide

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Getting To The Hospital

  • By Road View
    • Stoke Mandeville Hospital is situated to the South of Aylesbury Town Centre and North of Stoke Mandeville. The site is located on Mandeville Road and can be accessed via the A418, Walton Street and Stoke Road to the North and the A413 and Station Road to the South.
    • Blue Badge and standard parking is located on site.
  • By Bus View
    • Stoke Mandeville Hospital is served by the following buses: Route 9 Arriva: Aylesbury – Walton Court – Stoke Mandeville Hospital Route 55 Redline Buses: Aylesbury – Stoke Mandeville Hospital – Wendover – Great Missenden – Amersham – Chesham Route 112 Z&S Transport: Waddesdon – Brill – Thame – Bishopstone – Aylesbury (Wednesday and Friday only) Route 165 Z & S Transport: Leighton Buzzard – Aston Abbotts – Wingrave – Aylesbury – Stoke Mandeville Hospital Route 300/X30 Arriva: Aylesbury – Stoke Mandeville - Princes Risborough – (Naphill 300 only) – (Saunderton X30 only) - High Wycombe Route 321 Redline: Aylesbury – Stoke Mandeville – Butlers Cross – Princes Risborough – Saunderton – High Wycombe.
  • By Train View
    • The nearest train station to Stoke Mandeville hospital is Aylesbury station. Details of trains to Aylesbury station can be accessed via the Chiltern Railways website.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the first floor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01296 316 042.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are not volunteers available for help and assistance at the hospital.
  • Hospital staff do receive disability awareness / equality training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.

Hospital Parking (Car Park A)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the left on entering the hospital via the main gate.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is a shared surface.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 365cm x 500cm (11ft 12in x 16ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the main entrance.

Hospital Parking (Main Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 500cm (11ft 10in x 16ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located behind the accessible parking bays.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located next to the Blue Badge bays.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the main entrance.

Getting To (Moment To Go)

  • Moment To Go is/are located on the ground floor of the Wendover Wing.
  • To see the hospital map please click here (opens new tab).
  • Access to Moment To Go is via the Wendover Wing main entrance.
  • On entering via the Wendover Wing main entrance continue ahead past reception and keep left. The restaurant is located directly ahead.
  • There is step free access to Moment To Go.
  • Moment To Go is approximately 12m from the main entrance.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.

Opening Times

  • Monday 07:00 - 20:00.
  • Tuesday 07:00 - 20:00.
  • Wednesday 07:00 - 20:00.
  • Thursday 07:00 - 20:00.
  • Friday 07:00 - 20:00.
  • Saturday 08:00 - 20:00.
  • Sunday Closed.

Eating and Drinking

  • The following information is for the restaurant.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 47cm (1ft 7in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • The standard height for tables is 73cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and drinks.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.

Accessible Toilet

  • The nearest accessible toilet is located off the main reception area.

Standard Toilet(s)

  • The nearest standard toilet is located off the main reception area.

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