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Surgical Assessment Unit

Stoke Mandeville Hospital, Mandeville Road, Aylesbury, Buckinghamshire, HP21 8AL

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Access Guide

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Getting To The Hospital

  • By Road View
    • Stoke Mandeville Hospital is situated to the South of Aylesbury Town Centre and North of Stoke Mandeville. The site is located on Mandeville Road and can be accessed via the A418, Walton Street and Stoke Road to the North and the A413 and Station Road to the South.
    • Blue Badge and standard parking is located on site.
  • By Bus View
    • Stoke Mandeville Hospital is served by the following buses: Route 9 Arriva: Aylesbury – Walton Court – Stoke Mandeville Hospital Route 55 Redline Buses: Aylesbury – Stoke Mandeville Hospital – Wendover – Great Missenden – Amersham – Chesham Route 112 Z&S Transport: Waddesdon – Brill – Thame – Bishopstone – Aylesbury (Wednesday and Friday only) Route 165 Z & S Transport: Leighton Buzzard – Aston Abbotts – Wingrave – Aylesbury – Stoke Mandeville Hospital Route 300/X30 Arriva: Aylesbury – Stoke Mandeville - Princes Risborough – (Naphill 300 only) – (Saunderton X30 only) - High Wycombe Route 321 Redline: Aylesbury – Stoke Mandeville – Butlers Cross – Princes Risborough – Saunderton – High Wycombe.
  • By Train View
    • The nearest train station to Stoke Mandeville hospital is Aylesbury station. Details of trains to Aylesbury station can be accessed via the Chiltern Railways website.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the first floor.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01296 316 042.
  • The email address for the Patient Advice and Liaison Service (PALS) is PALS@buckshealthcare.nhs.uk.
  • There are not volunteers available for help and assistance at the hospital.
  • Hospital staff do receive disability awareness / equality training.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact main reception.

Hospital Parking (Car Park C)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 355cm x 485cm (11ft 8in x 15ft 11in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the rear of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are level changes with no dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the Accident and Emergency entrance.

Getting To (Surgical Assessment Unit)

  • Surgical Assessment Unit is/are located on the first floor of the Accident and Emergency and Outpatients main building.
  • To see the hospital map please click here (opens new tab).
  • Access to Surgical Assessment Unit is via the Accident and Emergency and Outpatients main building main entrance.
  • After entering the hospital via the Accident and Emergency and Outpatients Building main entrance proceed along the main corridor and turn right. Upon reaching the end of the corridor turn right. Proceed along this corridor and turn right to the lifts. Take the lift to the First Floor and on exiting turn right through the double doors. The Surgical Assessment Unit is to the left.
  • There is step free access, via lift, to Surgical Assessment Unit.
  • Surgical Assessment Unit is approximately 8m from the Accident and Emergency and Outpatients main building lift.
  • There is a/are manual, heavy, double door(s) between the Accident and Emergency and Outpatients main building main entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 118cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 158cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.

Lift

  • There is a lift for public use.
  • The lift is located in the corridor leading to Ward 16, Ward 17 and the Surgical Assessment Unit.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 162m (177yd 6in) from the Accident and Emergency and Outpatients building main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • There are manual, heavy, double doors to access the lift lobby on the ground floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • Lighting levels are at least 100 lux at floor level in the lift lobby.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 152cm x 152cm (4ft 12in x 4ft 12in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Opening Times

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 20:00.
  • Wednesday 08:00 - 20:00.
  • Thursday 08:00 - 20:00.
  • Friday 08:00 - 20:00.
  • Saturday Closed.
  • Sunday Closed.

Ward

  • Ward Information View
    • This is a/an surgical assessment ward.
    • This is a shared ward.
    • There is/are 2 bay(s) available.
    • There is/are 0 side room(s) available.
    • There is/are 10 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 168cm (5ft 6in).
    • There is an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
    • The hand sanitiser is in a suitable position for wheelchair users.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 122cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are accessible washroom facilities with a wheel in shower for patients on the ward.
  • Visitor Facilities View
    • There are accessible toilet facilities on the ward for visitors.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located in the first floor lift lobby.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the Surgical Admissions Unit entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Room 2)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 2.
  • The consultation / treatment room is approximately 24m from the ward entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with an open extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 130cm (4ft 3in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Washroom

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • The washroom surveyed is located within Bay 1.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 215cm x 278cm (7ft 1in x 9ft 1in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 176cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 72cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The height of the towel dispenser is 130cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 82cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.

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