Access Guide
Getting To The Hospital
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By Road
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- Stoke Mandeville Hospital is situated to the South of Aylesbury Town Centre and North of Stoke Mandeville. The site is located on Mandeville Road and can be accessed via the A418, Walton Street and Stoke Road to the North and the A413 and Station Road to the South.
- Blue Badge and standard parking is located on site.
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By Bus
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- Stoke Mandeville Hospital is served by the following buses: Route 9 Arriva: Aylesbury – Walton Court – Stoke Mandeville Hospital Route 55 Redline Buses: Aylesbury – Stoke Mandeville Hospital – Wendover – Great Missenden – Amersham – Chesham Route 112 Z&S Transport: Waddesdon – Brill – Thame – Bishopstone – Aylesbury (Wednesday and Friday only) Route 165 Z & S Transport: Leighton Buzzard – Aston Abbotts – Wingrave – Aylesbury – Stoke Mandeville Hospital Route 300/X30 Arriva: Aylesbury – Stoke Mandeville - Princes Risborough – (Naphill 300 only) – (Saunderton X30 only) - High Wycombe Route 321 Redline: Aylesbury – Stoke Mandeville – Butlers Cross – Princes Risborough – Saunderton – High Wycombe.
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By Train
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- The nearest train station to Stoke Mandeville hospital is Aylesbury station. Details of trains to Aylesbury station can be accessed via the Chiltern Railways website.
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Useful Links
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- The below link is for the operating company for Stoke Mandeville train station.
- To view the web page described above click here (opens in new tab).
- The below link is for the operating company for buses to Stoke Mandeville Hospital.
- To view the web page described above click here (opens in new tab).
- The below link is for the operating company for buses to Stoke Mandeville Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the first floor.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01296 316 042.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Hospital staff do receive disability awareness / equality training.
- The alternative formats documents can be provided in include; Braille on request, large print on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
Hospital Parking (Car Park A)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the left on entering the hospital via the main gate.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is loose chippings.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 365cm x 500cm (11ft 12in x 16ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located on the pavement near to the car park entrance.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the main entrance.
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Comments
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- This car park is currently pay and display.
Hospital Parking (Main Entrance)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted and have markings which are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 500cm (11ft 10in x 16ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located behind the accessible parking bays.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are located next to the Blue Badge bays.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the main entrance.
Getting To (Ward 8)
- Ward 8 is/are located on the second floor of the Wendover Wing.
- Access to Ward 8 is via the main entrance.
- On entering via the main hospital building, proceed past reception and turn right.
Continue up the ramp to the lifts located on the right.
Take the lift to the second floor.
On exiting turn right and the ward is located along the corridor and to the right. - There is ramped/sloped access to Ward 8.
- Ward 8 is approximately 6m from the lift.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 220cm.
- The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 117cm (3ft 10in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 126cm (4ft 2in).
- There is a door release button when exiting.
- The height of the door release button is 118cm (3ft 10in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 152cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
Other Floors (Main)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are LG, G, 1 and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Lift (Main)
- There is a lift for public use.
- The lift is located past reception and then right and ahead along the main hospital corridor.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 26m (28yd 1ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G, 1 and 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 178cm x 269cm (5ft 10in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
Ward
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Ward Information
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- This is a/an acute medicine for older people ward.
- This is a shared ward.
- There is/are 4 bay(s) available.
- There is/are 3 side room(s) available.
- There is/are 21 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm (4ft 11in).
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 125cm (4ft 1in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 131cm (4ft 4in).
- There is not a door release button when exiting.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are varied.
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Reception/Nurses' Station
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- The height of the ward reception desk is 110cm.
- There is a lowered section.
- The height of the lowered section of the desk is 73cm.
- There is a hearing assistance system available at the desk.
- The type of system is a fixed loop.
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Ward Features and Patient Facilities
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- A hearing assistance system is available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located past the main lifts and to the left on the first floor.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located past the main lifts and to the left on the first floor.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 12:00 - 20:00.
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Comments
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- Bay's 2 and 3 have an electric overhead hoist that covers all beds and the washrooms.
Room / Area (Day / Dining Room)
- There is / are 1 room(s) / area(s) available.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is carpet.
- There is not room for a wheelchair user to manoeuvre.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are moderate to good.
Washroom (Bay Toilet and Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 4 washroom(s) of this type in the ward.
- The washroom surveyed is located in Bay 1.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The dimensions of the washroom are 204cm x 222cm (6ft 8in x 7ft 3in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There are coat hooks at 107cm and 154cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 102cm.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 53cm (1ft 9in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 104cm.
- There is a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is lever.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The toilet seat colour contrast is low.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are good.
Toilet with Adaptations (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is located on the right of the ward corridor.
- This accessible toilet is approximately 6m (6yd 1ft) from the ward entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door may be difficult to open.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The dimensions of the accessible toilet are 177cm x 217cm (5ft 10in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- The lateral transfer space was obstructed at the time of the survey.
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 52cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 116cm (3ft 10in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 83cm (2ft 9in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Stoke Mandeville Hospital Main Building link (new tab) - click here.