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New Oral Anticoagulant Clinic

Wycombe Hospital, Queen Alexandra Road, High Wycombe, Buckinghamshire, HP11 2TT

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Access Guide

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Getting To The Hospital

  • By Road View
    • From the A41 London to Bicester Road:
      Go through the village of Aston Clinton, turn left at the mini roundabout onto the B4544, go through the village of Weston Turville and turn right at the mini roundabout onto the A413 (Wendover Road). Take the first left into the A4010 (Station Road), follow the road over the railway bridge and on up to the mini roundabout, take the second exit into Lower Road. The entrances to the hospital are on the right side of the road, a mile on.
      From the A413 Wendover to Aylesbury Road:
      From the A413 (Wendover Road), turn left into the A410 (Station Road), follow the road over the railway bridge and on up to the mini roundabout, take the second turning at the roundabout onto Lower Road. The entrances to the hospital are on the right side of the road, a mile on.
      From the M40:
      Follow the signs for Thame, take the A418 Aylesbury Road into Aylesbury to the roundabout junction of the A41 (Gatehouse Road/Friarage Road). Turn right at the roundabout into Friarage Road and follow the road to the third roundabout, turn right into Walton Street and after 600 yards turn right at the traffic lights on to the B4443 (Stoke Mandeville Road). Go over the railway bridge and follow the road round to the left. The hospital entrances are on the left of the road.
    • Wycombe Hospital operates four car parks for patients and visitors. The main car park is ticket barrier entry with a pay on exit ticket machine, the smaller car parks are pay and display. These car parks are labelled A, B, C and D. These car parks do get busy so visitors are encouraged to use alternative modes of transport if possible.
  • By Bus View
    • Wycombe Hospital is located 10 minutes walk away from the town centre bus station. The bus station is served by all bus routes in the area, please use the Traveline Journey Planner to plan a journey to the bus station.

      Alternatively the following buses call just outside the hospital grounds.

      34 Arriva: Cressex – Wycombe Hospital – Railway Station – Bus Station

      High Wycombe Park & Ride PR1/X80 Carousel Buses: High Wycombe Coachway (Handy Cross) – Wycombe Hospital – Bus Station – Railway Station – Hicks Farm Rise (this is the order of the PR1 journeys, the X80 journeys serve the bus station before the Hospital). Please see the timetable for details.

      Park and Ride passengers can park for free at High Wycombe Coachway, at Handy Cross Hub, click here for parking information, fares and bus times.
  • By Train View
    • The nearest train station to Wycombe hospital is Wycombe station. Details of trains to Wycombe station can be accessed via the Chiltern Railways website.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located within the main foyer after the main entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01296 316 042.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do not receive disability awareness / equality training.
  • Volunteers can be found at the main reception.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception.

Hospital Parking (Car Park A)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Purple/Blue Zone main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen cannot be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 248cm x 485cm (8ft 2in x 15ft 11in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located just outside Purple/Blue Zone main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located just outside the Purple/Blue main entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the Purple/Blue Zone main entrance.
  • Comments View
    • The car park is now pay on exit via the use of ANPR on entry.
    • At the time of the survey in May 2023, the nearest Blue Badge bay to the main entrance was allocated to ambulance use.
    • As a consequence, the distance from the nearest Blue Badge bay to the main entrance was 32m.

Hospital Parking (Car Park B)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right side of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen cannot be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 356cm x 491cm (11ft 8in x 16ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the Orange Zone entrance.
  • Comments View
    • The car park is pay on exit via the use of ANPR on entry.

Getting To (New Oral Anticoagulant Clinic)

  • The New Oral Anticoagulant Clinic is/are located on the sixth floor of the main building.
  • Access to the New Oral Anticoagulant Clinic is via the Main Entrance.
  • Enter via the Main Entrance and turn right past the Shop on your left hand side into the lift lobby area. Take the lifts up to the sixth floor and as you exit the lifts the entrance is on your left hand side.
  • There is step free access, via lift, to the New Oral Anticoagulant Clinic.
  • The New Oral Anticoagulant Clinic is approximately 2m from the lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Purple/Blue Zone Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 138cm (4ft 6in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 157cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.

Other Floors (Purple Zone)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are G, UG, 1, 2, 3, 4, 5, 6 and 7.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Lift (Purple Zone)

  • There is a lift for public use.
  • The lift is located to the right in the main foyer.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the Purple / Blue Zone main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, UG, 1, 2, 3, 4, 5, 6, 7.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 140cm (4ft 7in).
  • The dimensions of the lift are 161cm x 290cm (5ft 3in x 9ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Opening Times

  • Access is by appointment only.

Entrance

  • Entrance Details View
    • This information is for the entrance located on the sixth floor of the main building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 154cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Consultation Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consultation Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 112cm (3ft 8in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Washroom

  • Washroom Details View
    • The washroom surveyed has a shower.
    • There is/are 1 washroom(s) of this type in the department.
    • The washroom surveyed is approximately 6m from the entrance.
    • There is step free access to the washroom surveyed once inside the department.
    • This washroom is shared.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 88cm (2ft 11in).
    • The dimensions of the washroom are 105cm x 160cm (3ft 5in x 5ft 3in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 168cm from the floor.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is not a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available for the shower.
    • The shower tray is accessed via a deep step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is fair.
    • The colour contrast between the internal washroom door and wall is fair.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is poor.
    • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located on the ground floor of the main building.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the left hand side of the corridor within Occupational Health & Wellbeing.
    • The shared toilet(s) is/are approximately 7m (7yd 1ft) from the entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is available.
    • Lighting levels are medium.

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