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Ward 12C Urology Elective and Emergence

Wycombe Hospital, Queen Alexandra Road, High Wycombe, Buckinghamshire, HP11 2TT

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Access Guide

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Getting To The Hospital

  • By Road View
    • From the A41 London to Bicester Road:
      Go through the village of Aston Clinton, turn left at the mini roundabout onto the B4544, go through the village of Weston Turville and turn right at the mini roundabout onto the A413 (Wendover Road). Take the first left into the A4010 (Station Road), follow the road over the railway bridge and on up to the mini roundabout, take the second exit into Lower Road. The entrances to the hospital are on the right side of the road, a mile on.
      From the A413 Wendover to Aylesbury Road:
      From the A413 (Wendover Road), turn left into the A410 (Station Road), follow the road over the railway bridge and on up to the mini roundabout, take the second turning at the roundabout onto Lower Road. The entrances to the hospital are on the right side of the road, a mile on.
      From the M40:
      Follow the signs for Thame, take the A418 Aylesbury Road into Aylesbury to the roundabout junction of the A41 (Gatehouse Road/Friarage Road). Turn right at the roundabout into Friarage Road and follow the road to the third roundabout, turn right into Walton Street and after 600 yards turn right at the traffic lights on to the B4443 (Stoke Mandeville Road). Go over the railway bridge and follow the road round to the left. The hospital entrances are on the left of the road.
    • Wycombe Hospital operates four car parks for patients and visitors. The main car park is ticket barrier entry with a pay on exit ticket machine, the smaller car parks are pay and display. These car parks are labelled A, B, C and D. These car parks do get busy so visitors are encouraged to use alternative modes of transport if possible.
  • By Bus View
    • Wycombe Hospital is located 10 minutes walk away from the town centre bus station. The bus station is served by all bus routes in the area, please use the Traveline Journey Planner to plan a journey to the bus station.

      Alternatively the following buses call just outside the hospital grounds.

      34 Arriva: Cressex – Wycombe Hospital – Railway Station – Bus Station

      High Wycombe Park & Ride PR1/X80 Carousel Buses: High Wycombe Coachway (Handy Cross) – Wycombe Hospital – Bus Station – Railway Station – Hicks Farm Rise (this is the order of the PR1 journeys, the X80 journeys serve the bus station before the Hospital). Please see the timetable for details.

      Park and Ride passengers can park for free at High Wycombe Coachway, at Handy Cross Hub, click here for parking information, fares and bus times.
  • By Train View
    • The nearest train station to Wycombe hospital is Wycombe station. Details of trains to Wycombe station can be accessed via the Chiltern Railways website.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located within the main foyer after the main entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01296 316 042.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do not receive disability awareness / equality training.
  • Volunteers can be found at the main reception.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception.

Hospital Parking (Car Park B)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right side of the hospital site.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen cannot be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 356cm x 491cm (11ft 8in x 16ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the Orange Zone entrance.
  • Comments View
    • The car park is pay on exit via the use of ANPR on entry.

Getting To (Ward 12C Urology Elective and Emergence)

  • Ward 12C Urology Elective and Emergence is/are located on the third floor of the Orange Zone.
  • Access to Ward 12C Urology Elective and Emergence is via the Orange Zone main entrance.
  • Enter via the Orange Zone main entrance and take the lift located on the right to the third floor. On exiting the lift, enter the Urology department and proceed ahead. The Urology Ward is located at the end of the corridor to the right.
  • There is step free access, via lift, to Ward 12C Urology Elective and Emergence.
  • Ward 12C Urology Elective and Emergence is approximately 5m from the lift.
  • There is a/are manual, heavy, double door(s) between the Orange Zone main entrance and the department/service.
  • Wayfinding signage is provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Orange Zone Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the side of the Orange Zone building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 143cm (4ft 8in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 135cm (4ft 5in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 166cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Other Floors (Front)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Lift (Front)

  • There is a lift for public use.
  • The lift is located ahead on entering the Orange Zone main entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the Orange Zone main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 131cm (4ft 4in).
  • The dimensions of the lift are 162cm x 242cm (5ft 4in x 7ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.
  • Comments View
    • At the time of the visit in May 2023, the lift was not working.

Entrance (Department of Urology)

  • Entrance Details View
    • This information is for the entrance located on the second floor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 107cm (3ft 6in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 107cm (3ft 6in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 150cm.

Ward

  • Ward Information View
    • This is a/an urology ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 3 side room(s) available.
    • There is/are 22 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 146cm (4ft 9in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 119cm (3ft 11in).
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 112cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 78cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is fair.
    • The lighting levels in the side room are moderate to good.
    • The width of the door opening into the ensuite is over 75cm.
    • There is a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a toilet and a wash basin.
    • The colour contrast between the walls and the floor in the ensuite is fair.
    • The lighting levels in the ensuite are moderate to good.
  • Ward Features and Patient Facilities View
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor of the main building.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor of the main building.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 12:00 to 20:00.
    • The visiting times are the same for each day.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 6m from the ward entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 168cm (5ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are seats with armrests on both sides.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 74cm (2ft 5in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Washroom (Bay Toilet and Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 4 washroom(s) of this type in the ward.
    • There is/are also 3 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is located in bay B.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 76cm (2ft 6in).
    • The dimensions of the washroom are 194cm x 198cm (6ft 4in x 6ft 6in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 89cm.
    • As you face the wash basin the wall-mounted grab rails are on the left.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 125cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 118cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 162cm.
    • There is a flush, however it is not on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 83cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are moderate to good.

Washroom (Ensuite Toilet and Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • There is/are also 5 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is located side room 2.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 77cm (2ft 6in).
    • The dimensions of the washroom are 188cm x 238cm (6ft 2in x 7ft 10in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 88cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 127cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 119cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 104cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is poor.
    • The colour contrast between the washroom floor and walls is poor.
    • Lighting levels are moderate to good.

Accessible Toilet(s) (Transfer Both Sides)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the end of the left hand corridor next to side room 3.
    • This accessible toilet is approximately 14m from the ward entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 91cm (2ft 12in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 170cm x 195cm (5ft 7in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 109cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 64cm.
    • The lateral transfer space on the right is 71cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 154cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 65cm (2ft 2in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 88cm (2ft 11in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 139cm (4ft 7in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.

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