Access Guide
Overview
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About
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- There is not a toilet with adaptations available.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- The following areas have stepped access: the main spectator seating.
- The following areas have step-free access via ramps: the main spectator seating.
- There are no doors along circulation routes.
- Access throughout may include pillars.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
Toilet and Changing Facilities
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Toilet Facilities
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- Toilets with adaptations are not available.
- Female and male step-free standard toilet facilities are located throughout the Bob Lord Stand concourse.
Turnstile - Right of Bob Lord Stand Reception
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Turnstile
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- This turnstile is located to the right of the ticket office.
- The turnstiles are clearly signed.
- Turnstile 05 was surveyed.
- Assistance is available at the turnstiles.
- There is step-free level access at the turnstile.
- There is a fixed ticket reader.
- The fixed ticket reader height is 110cm from the floor.
- The width of the turnstile opening is 55cm.
- The turnstile surveyed can be overcome by using Gate B3.
Gate B3
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Access Point
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- This access point is located to the left of the Bob Lord Stand turnstiles, along Harry Potts Way.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is a double gate at this access point.
- The gates are permanently held open.
- The width of the opening is 520cm.
- The gates have a high colour contrast.
Turnstile - Left of Bob Lord Stand Reception
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Turnstile
View
- This turnstile is located to the left of the reception, along Harry Potts Way.
- The turnstiles are clearly signed.
- Turnstile 04 was surveyed.
- Assistance is available at the turnstiles.
- There is stepped access at the turnstile.
- There is one step at the turnstile.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 5cm.
- There is a fixed ticket reader.
- The fixed ticket reader height is 114cm from the floor.
- The width of the turnstile opening is 35cm.
- The turnstile surveyed can be overcome by using Gate B2.
- There are 4 steps as you enter.
- There is a handrail on the right going down.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is not between 30cm and 45cm.
Gate B2
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Access Point
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- This access point is located to the left of the reception, along Harry Potts Way.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is a double gate at this access point.
- The gates are permanently held open.
- The width of the opening is 625cm.
- The gates have a high colour contrast.
- There are 16 steps as you enter.
- There are handrails on both sides and also a central handrail.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- The steps after entering provide access to seating blocks 5 and 6.
Stand
- This stand is for home supporters.
- There is step-free level access throughout the concourse.
- The flooring is shiny.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- There are standard toilets available.
- There are food and drink counters situated along the concourse.
- There are not designated spaces for wheelchair users within this stand.
- Headsets for audio commentary can be used in this stand.
- Headsets are collected from the ticket office.
- There is not a deposit charge for the use of headsets.
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Access to the Main Spectator Seating
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- There is ramped and stepped access to the main spectator seating.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There are 17 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
Food and Drink (Bob Lord Stand)
- Food and drink counters are located throughout the Bob Lord Stand concourse.
- The food and drink counters are clearly signed.
- There is step-free level access to the food and drink counters.
- None of the counters are between the recommended heights of 95cm - 110cm.
- There are no lowered sections at the food and drink counters.
- Menus are digital.
- The following are available: takeaway cups and takeaway cutlery.
- Assistance is available when ordering food and drink.
Standard Toilet Facilities
- The female and male standard toilet facilities were surveyed.
- The toilets are located ahead as you enter the Bob Lord Stand concourse.
- The distance from Gate B3 is 16m.
- The most accessible route to the toilets has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- There is no door.
- The width of the opening is 100cm.
- There are not ambulant toilet facilities available.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has push taps.
- Hand drying facilities include: a hand dryer.
- Lighting levels were even at the time of the survey.
