You are on Contact Details. Skip to the next section.

Contact Details

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• Disabled Supporters View
  • The telephone number for disabled visitors is 01282 446 800 (option 2).
  • The email address for disabled visitors is [email protected].
  • To view the web page for disabled visitors click here (opens in new tab).
• Ticket Sales View
  • The telephone number for ticket sales is 01282 446 800 (option 2).
  • The email address for ticket sales is [email protected].
  • To view the web page for ticket sales click here (opens in new tab).
• Hospitality View
  • The telephone number for hospitality enquiries is 01282 446 800 (option 4).
  • The email address for hospitality enquiries is [email protected].
  • To view the web page for hospitality click here (opens in new tab).
• Parking View
  • The telephone number for parking enquiries is 01282 446 800 (option 0).
  • The email address for parking enquiries is [email protected].
  • To view the web page for parking enquiries click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• Club staff receive disability awareness/equality training.
• Stewards receive disability awareness/equality training.
• Hospitality staff do not receive disability awareness/equality training.
• Food and drink concession staff do receive disability awareness/equality training.
• Car parking attendants do receive disability awareness/equality training.
• Stewards and car park attendants receive deaf awareness training.
• There is not a member of staff trained in British Sign Language.
• There is an assistance dog toilet or toileting area at the stadium/near by.
• The assistance dog toilet or toileting area is located around the outer concourse.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the East:
    Exit the M65 at junction 12 and follow signs to 'Burnley North A682'. Proceed over two roundabouts and into Colne Road. After 1.5 miles, turn left at the lights into Casterton Avenue. After ½ mile, go straight on at another roundabout; follow signs for 'Rochdale A6114', into Eastern Avenue. After 1.5 miles, you will be on Belvedere Road and the stadium is there.
    From the West:
    Exit the M65 motorway at junction 9 (Signposted Halifax A679) and turn right at the first roundabout, over the motorway. Go to the second roundabout and take a left, still following signs for Halifax and onto Accrington Road. After ¾ of a mile, go right at the traffic lights into Rossendale Road. Follow for another 1.5 miles and then go straight on through the traffic lights into Glen View Road. After another mile, turn left into Todmorden Road, where you will find Turf Moor at the foot of the hill.
    From the North and South:
    Exit the M6 at Junction 29 and onto the M65. Exit the M65 at junction 10 and follow signs for 'Towneley Hall'. This road eventually goes past Turf Moor.
  • There are 2 car parks at Turf Moor, both are situated off Harry Potts Way; Harry Potts Way Car Park and North East Car Park.
    Away Supporters - Most of the surrounding streets have parking restrictions on a matchday (Saturday and Tuesday), so it is advisable for away supporters to use the adjoining cricket club (charges may apply), or the following car parks; Woodgrove Car Park, Millennium NCP Car Park (Brown Street), Deanmill Car Park (Plumb Street), Aircelle Ltd Car Park (Bancroft Avenue).
• By Bus View
  • There is a bus stop within 150 metres of the stadium.
  • There is a bus stop directly outside the Bob Lord Stand, giving direct access to the outer concourse (Harry Potts Way).
    From Burnley Bus Station
    Burnley Bus Station is a short walk from the stadium, just off Centenary Way. From here leave the station and head towards the Gala Bingo Hall opposite. Use the underground footpath and then head under the aqueduct onto Yorkshire Street and follow until it becomes Harry Potts Way. The ground is on your left hand side.
  • For more information on Lancashire Bus Service please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Burnley Manchester Road.
  • From Burnley Manchester Road Station
    Exit the station and walk down Centenary Way, from where Turf Moor is clearly visible. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which soon becomes Harry Potts Way. The ground is on your left hand side.
    From Burnley Central Station
    Follow signs for the town centre and then head left towards the 'Gala' Bingo Hall. From here, walk down Yorkshire Street, which soon becomes Harry Potts Way. The ground is on your left hand side.
  • For more information on Burnley Manchester Road - National Rail Enquiries please click here (opens new tab).
  • For more information on Burnley Central - National Rail Enquiries please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• For more information on the car parking and drop off points please click here (new tab)..

You are on Outer Concourse. Skip to the next section.

Outer Concourse

• There is step-free access throughout the outer concourse.
  The surface of the outer concourse is tarmac.
  There is a slight slope leading from Harry Potts Way to the outer concourse area next to the Jimmy McIlroy Stand.
  There are some dropped kerbs located on Harry Potts Way and in front of the Jimmy McIlroy Stand and the James Hargreaves Stand.
• There are food and drink stands located around the outer concourse.
  There are programme stalls located around the outer concourse.
  The Fanzone is located on the outer concourse, at the corner of the Jimmy McIlroy Stand and James Hargreaves Stand.
• All stands can be accessed via the outer concourse.
• On matchdays there is a traffic exclusion zone along Harry Potts Way.
  The traffic exclusion zone begins two hours before kick-off and finishes between 30-45 minutes after the final whistle (depending on the fixture).
• Clear directional signage is provided on the concourse.
• There is a stadium plan/map on the concourse.
• There is a steward/member of staff available for assistance on match days.

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• Stand(s) View
  • For more information on the Bob Lord Stand please click here - (new tab).
  • For more information on the Jimmy McIlroy Stand - Lower Tier please click here - (new tab).
  • For more information on the Jimmy McIlroy Stand - Upper Tier (Family Section) please click here - (new tab).
  • For more information on the James Hargreaves Stand - Lower Tier please click here - (new tab).
  • For more information on the James Hargreaves Stand - Upper Tier please click here - (new tab).
  • For more information on the Ladbrokes Stand please click here - (new tab).
  • For more information on the Ladbrokes Stand - Visiting Supporters please click here - (new tab).
• Ticket Office(s) View
  • For more information on the ticket office(s) please click here - (new tab).
• Shop(s) View
  • For more information on the Clarets Store please click here - (new tab).
• Main Reception / Hospitality View
  • For more information on the Bob Lord Stand - Reception and Hospitality please click here - (new tab).
  • For more information on the Jimmy McIlroy Stand - Hospitality please click here - (new tab).
  • For more information on the Jimmy McIlroy Stand - UCFB Burnley please click here - (new tab).
  • For more information on the James Hargreaves Stand - Hospitality please click here - (new tab).
  • For more information on the James Hargreaves Stand - Conferences and Events please click here - (new tab).
  • For more information on The Hub please click here - (new tab).
• Additional Services View
  • For more information on the Fanzone please click here - (new tab).
  • For more information on the Stadium Tour please click here - (new tab).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the Bob Lord Stand.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'BURNLEY FOOTBALL CLUB - Bob Lord Stand'.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The height of the intercom is 130cm (4ft 3in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the Bob Lord Stand.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 178cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is portable.
  • Please contact reception in advance for use of the portable ramp.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 5cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located to the right as you enter the accessible entrance.
  • The reception point is approximately 5m (5yd 1ft) from the accessible entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The clear knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • The type of flooring in the reception area is carpet and vinyl.
• Reception Seating Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is vinyl and carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Hospitality (1882 Lounge - Ground Floor). Skip to the next section.

Hospitality (1882 Lounge - Ground Floor)

• The lounge is located on the ground floor, to the left as you enter the accessible entrance.
• There is step-free access to this area.
• There is a/are double, heavy manual door(s) to access this area.
• The door/opening width(s) is/are 75cm+ for the room(s).
• There is step-free access within this area.
• There is ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet and vinyl/laminate.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are good.
• There is a bar/service counter.
• The height of the bar or service counter is high (110cm+).
• There is not a lowered section of the counter.
• The clear floor space beneath tables in the room(s) is 72cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• There is not a hearing assistance system.
• Background music varies according to the function/event.
• The type of service provided in this room can vary.
• The layout of the room varies according to what it is being used for.
• The room can be hired for functions and meetings on non match days.
• There is an/are accessible toilet(s) available within the room/suite.
• There are standard toilets available within the room/suite.
• There are not ambulant cubicles available in the standard toilets.
• There is not a separate parent and baby room within the room/suite.

You are on Accessible Toilet(s) (1882 Lounge - Ground Floor). Skip to the next section.

Accessible Toilet(s) (1882 Lounge - Ground Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is for the sole use of disabled people.
  • This accessible toilet is located within the 1882 Lounge.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the main reception.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm.
  • The dimensions of the accessible toilet are 155cm x 210cm (5ft 1in x 6ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 78cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Hospitality (Weston EU Suite - Ground Floor). Skip to the next section.

Hospitality (Weston EU Suite - Ground Floor)

• The suite is located on the ground floor, off the right hand side of the reception lobby area.
• There is step-free access to this area.
• There is a/are single, heavy manual door(s) to access this area.
• The door/opening width(s) is/are under 75cm for the room(s).
• There is step-free access within this area.
• There is not ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet.
• The lighting levels are good.
• The clear floor space beneath tables in the room(s) is 67cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests on both sides.
• There is not a hearing assistance system.
• Background music varies according to the function/event.
• The type of service provided in this room can vary.
• The layout of the room varies according to what it is being used for.
• The room can be hired for functions and meetings on non match days.
• There is not an/are not accessible toilet(s) available within the room/suite.
• There are not standard toilets available within the room/suite.
• There is not a separate parent and baby room within the room/suite.

You are on Access to Seating - Ground Floor. Skip to the next section.

Access to Seating - Ground Floor

• Ground floor hospitality guests can access the stand seating via a set of double doors.
• These doors are located to the right of the lift and have an opening width of 140cm.
• There are 4 clearly marked steps with handrails on both sides leading from the doors down to the lower concourse. These steps have a height of 17cm.
• Following the stairs turn right and head towards the additional 15+ clearly marked steps with hand rails on both sides.
• These steps lead up to the pitch viewing area. These steps have a height of 17cm.
• From the pitch viewing area there are between 1-15 clearly marked steps with handrails in the centre, leading to the stand seating. These steps have a height of 22cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right as you enter the accessible entrance.
  • The stairs are approximately 8m from the accessible entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter the accessible entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 10m (10yd 2ft) from the accessible entrance.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • There is a ticket reader located next to the lift on the ground floor.
  • The ticket reader is at height of 125cm.

You are on Hospitality (Chairman's Lounge - First Floor). Skip to the next section.

Hospitality (Chairman's Lounge - First Floor)

• The lounge is located on the first floor, to the left as you exit the lift.
• There is step-free access to this area.
• There is a/are double, heavy manual door(s) to access this area.
• The door/opening width(s) is/are 75cm+ for the room(s).
• There is step-free access within this area.
• There is ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet.
• The lighting levels are good.
• There is a bar/service counter.
• The height of the bar or service counter is high (110cm+).
• There is not a lowered section of the counter.
• The clear floor space beneath tables in the room(s) ranges between 47cm and 70cm.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There is not a hearing assistance system.
• Background music varies according to the function/event.
• The type of service provided in this room can vary.
• The layout of the room varies according to what it is being used for.
• There is an/are accessible toilet(s) available within the room/suite.
• There are standard toilets available within the room/suite.
• There are not ambulant cubicles available in the standard toilets.
• There is not a separate parent and baby room within the room/suite.

You are on Accessible Toilet(s) (Chairman's Lounge - First Floor). Skip to the next section.

Accessible Toilet(s) (Chairman's Lounge - First Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located off the Chairmain's Lounge.
  • This accessible toilet is approximately 30m (32yd 2ft) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm.
  • The dimensions of the accessible toilet are 150cm x 270cm (4ft 11in x 8ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Hospitality (Brian Miller Lounge - First Floor). Skip to the next section.

Hospitality (Brian Miller Lounge - First Floor)

• The lounge is located on the first floor, ahead as you exit the lift.
• There is step-free access to this area.
• There is a/are single, heavy manual door(s) to access this area.
• The door/opening width(s) is/are under 75cm for the room(s).
• There is step-free access within this area.
• There is not ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet.
• The lighting levels are good.
• The clear floor space beneath tables in the room(s) is 72cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• There is not a hearing assistance system.
• Background music varies according to the function/event.
• The type of service provided in this room can vary.
• The layout of the room varies according to what it is being used for.
• The room can be hired for functions and meetings on non match days.
• There is not an/are not accessible toilet(s) available within the room/suite.
• There are not standard toilets available within the room/suite.
• There is not a separate parent and baby room within the room/suite.

You are on Hospitality (Harry Potts Lounge - First Floor). Skip to the next section.

Hospitality (Harry Potts Lounge - First Floor)

• The lounge is located on the first floor, to the right as you exit the lift.
• There is step-free access to this area.
• There is a/are single, heavy manual door(s) to access this area.
• The door/opening width(s) is/are under 75cm for the room(s).
• There is step-free access within this area.
• There is not ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet.
• The lighting levels are good.
• There is a bar/service counter.
• The height of the bar or service counter is high (110cm+).
• There is not a lowered section of the counter.
• The clear floor space beneath tables in the room(s) is 70cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There is not a hearing assistance system.
• Background music varies according to the function/event.
• The type of service provided in this room can vary.
• The layout of the room varies according to what it is being used for.
• The room can be hired for functions and meetings on non-matchdays.
• There is not an/are not accessible toilet(s) available within the room/suite.
• There are not standard toilets available within the room/suite.
• There is not a separate parent and baby room within the room/suite.

You are on Hospitality (Dr Iven Suite - First Floor). Skip to the next section.

Hospitality (Dr Iven Suite - First Floor)

• The suite is located at the rear of the first floor corridor, to the right as you exit the lift.
• There is step-free access to this area.
• There is a/are double, heavy manual door(s) to access this area.
• The door/opening width(s) is/are 75cm+ for the room(s).
• There is step-free access within this area.
• There is not ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet and vinyl/laminate.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are good.
• There is a bar/service counter.
• The height of the bar or service counter is high (110cm+).
• There is not a lowered section of the counter.
• The clear floor space beneath tables in the room(s) is 72cm.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There is not a hearing assistance system.
• Background music varies according to the function/event.
• The type of service provided in this room can vary.
• The layout of the room varies according to what it is being used for.
• The room can be hired for functions and meetings on non match days.
• There is not an/are not accessible toilet(s) available within the room/suite.
• There are not standard toilets available within the room/suite.
• There is not a separate parent and baby room within the room/suite.

You are on Access to Seating - First Floor. Skip to the next section.

Access to Seating - First Floor

• First floor hospitality guests have access to the stand seating via the Director’s Box or the 100 Club.
• Guests using the Chairman’s Lounge or Dr Iven Suite have access to the stand seating via the Director’s Box.
• Following the Director’s Box doors to the pitch viewing area, there are 2 clearly marked steps with handrails on the right. These steps are at a height of 10cm.
• From the pitch viewing area there is 1 clearly marked step leading up to the back row. The step is at a height of 16cm.
• Following this, there are between 1-15 clearly marked steps with handrails in the centre leading down to the rest of the seating. These steps are at a height of 20cm.
• Guests using the Harry Potts or Brian Millar Lounges will access the stand seating via the 100 Club single door. The door width is 77cm.
• Following the door there are 15+ clearly marked steps with handrails on both sides leading down/up to the pitch viewing area. These steps are at a height of 17cm.
• From the pitch viewing area there are between 1-15 clearly marked steps with handrails in the centre leading up/down to the stand seating. These steps are at a height of 22cm.

You are on Access to Designated Seating. Skip to the next section.

Access to Designated Seating

• Guests that require designated seating will be taken to the Bob Lord Stand designated seating area, 15 minutes prior to kick-off.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground and first floors.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located outside the ground floor standard toilets.
  • There is step-free access into the baby change facilities.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 106cm (3ft 6in).