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Clarets Store

Burnley Football Club - Turf Moor, Harry Potts Way, Burnley, Lancashire, BB10 4BX

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff do not receive disability awareness/equality training.
  • Food and drink concession staff do receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Stewards and car park attendants receive deaf awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • The assistance dog toilet or toileting area is located around the outer concourse.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • From the East:
      Exit the M65 at junction 12 and follow signs to 'Burnley North A682'. Proceed over two roundabouts and into Colne Road. After 1.5 miles, turn left at the lights into Casterton Avenue. After ½ mile, go straight on at another roundabout; follow signs for 'Rochdale A6114', into Eastern Avenue. After 1.5 miles, you will be on Belvedere Road and the stadium is there.
      From the West:
      Exit the M65 motorway at junction 9 (Signposted Halifax A679) and turn right at the first roundabout, over the motorway. Go to the second roundabout and take a left, still following signs for Halifax and onto Accrington Road. After ¾ of a mile, go right at the traffic lights into Rossendale Road. Follow for another 1.5 miles and then go straight on through the traffic lights into Glen View Road. After another mile, turn left into Todmorden Road, where you will find Turf Moor at the foot of the hill.
      From the North and South:
      Exit the M6 at Junction 29 and onto the M65. Exit the M65 at junction 10 and follow signs for 'Towneley Hall'. This road eventually goes past Turf Moor.
    • There are 2 car parks at Turf Moor, both are situated off Harry Potts Way; Harry Potts Way Car Park and North East Car Park.
      Away Supporters - Most of the surrounding streets have parking restrictions on a matchday (Saturday and Tuesday), so it is advisable for away supporters to use the adjoining cricket club (charges may apply), or the following car parks; Woodgrove Car Park, Millennium NCP Car Park (Brown Street), Deanmill Car Park (Plumb Street), Aircelle Ltd Car Park (Bancroft Avenue).
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • There is a bus stop directly outside the Bob Lord Stand, giving direct access to the outer concourse (Harry Potts Way).
      From Burnley Bus Station
      Burnley Bus Station is a short walk from the stadium, just off Centenary Way. From here leave the station and head towards the Gala Bingo Hall opposite. Use the underground footpath and then head under the aqueduct onto Yorkshire Street and follow until it becomes Harry Potts Way. The ground is on your left hand side.
    • For more information on Lancashire Bus Service please click here (opens new tab).
  • By Train View

Parking

Outer Concourse

  • There is step-free access throughout the outer concourse.
    The surface of the outer concourse is tarmac.
    There is a slight slope leading from Harry Potts Way to the outer concourse area next to the Jimmy McIlroy Stand.
    There are some dropped kerbs located on Harry Potts Way and in front of the Jimmy McIlroy Stand and the James Hargreaves Stand.
  • There are food and drink stands located around the outer concourse.
    There are programme stalls located around the outer concourse.
    The Fanzone is located on the outer concourse, at the corner of the Jimmy McIlroy Stand and James Hargreaves Stand.
  • All stands can be accessed via the outer concourse.
  • On matchdays there is a traffic exclusion zone along Harry Potts Way.
    The traffic exclusion zone begins two hours before kick-off and finishes between 30-45 minutes after the final whistle (depending on the fixture).
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Opening Times

  • Monday - 09.00 - 17.00.
  • Tuesday - 09.00 - 17.00.
  • Wednesday - 09.00 - 17.00.
  • Thursday - 09.00 - 17.00.
  • Friday - 09.00 - 17.00.
  • Saturday - 09.00 - 17.00.
  • Sunday - Closed.
  • On matchdays the store opens until kick-off
  • and then for 1 hour after the full time whistle.

Outside Access (Harry Potts Way Entrance)

  • Entrance View
    • This information is for the entrance located on Harry Potts Way.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 200cm.
    • There is a member of staff available for assistance at this entrance.
  • Comments View
    • This entrance can also be used to exit the store.

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located off Harry Potts Way.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 85cm.
    • There is a member of staff available for assistance at this entrance.
  • Comments View
    • This entrance can also be used to exit the store.

Shop

  • Inside Access View
    • There is step-free access throughout the aisles.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • The flooring throughout the aisles is vinyl.
    • There is some flooring in aisles which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • There is poor colour contrast between the walls and floor in the majority of areas.
    • Background music is not played.
    • The lighting levels are good.
  • Till(s)/Counter(s) View
    • There is/are 2 till(s)/counter(s) available.
    • There is a/are payment counter(s) and shirt printing counter(s) available.
    • The main payment tills are located ahead as you enter the Harry Potts Way Entrance.
      The shirt printing counter is located to the right as you enter the Harry Potts Way Entrance.
    • The till(s)/counter(s) is/are clearly signed.
    • There is step-free access to the till(s)/counter(s).
    • There is a clear accessible route to the till(s)/counter(s).
    • There are windows, TVs, glazed screens or mirrors behind the some of the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
    • Some of the tills/counters are placed in front of a background which is patterned.
    • The height of the till(s)/counter(s) is/are medium height (77cm - 109cm).
    • There is a low section at some of the tills/counters with a height of 76cm or below.
    • There is not a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
    • There is not a hearing assistance system at the till(s)/counter(s).
  • Standard Fitting Room(s) View
    • There is/are 1 standard fitting room(s).
    • There is step-free access to the standard fitting room(s) .
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).