Access Guide
Overview
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Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are manual doors along circulation routes.
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Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located within the fanzone building along the corridor.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located within the fanzone building along the corridor.
- Female and male standard toilet facilities with stepped access are located in the outdoor area of the fanzone.
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Changing Facilities
View
- Parent and baby changing facilities are located within the toilet with adaptations.
External Fanzone
- The external fanzone is located next to the North East Car Park and the main fanzone building.
- There is step-free access to the fanzone area.
- The facilities include: food vans and bars, entertainment, tables and standard toilets with stepped access only.
Entrance
- This entrance is located at rear of the North East Car Park.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors open towards you.
- The doors are easy to open.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors open towards you.
- The doors are easy to open.
- The width of the opening is 150cm.
- The doors have a high colour contrast.
Counter (Match Day Lotteries)
- The counter is located ahead as you enter.
- The distance from the entrance is 3m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 103cm.
- There is not a lowered section at the counter.
- The counter has screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
Internal Fanzone
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Location and Access
View
- The most accessible route has step-free level access.
- There are manual doors along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors open towards you.
- The doors are easy to open.
- The width of the opening is 150cm.
- The doors have a high colour contrast.
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Order and Payment
View
- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the left after you enter.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 130cm.
- The payment machine is at a fixed height.
- The service counter was surveyed.
- The counter is located to the left after you enter.
- There is step-free level access to the counter.
- The height of the counter is 85cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 85cm.
- The payment machine is at a fixed height.
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Service
View
- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted and touchscreen.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: benches.
- Some seating is fixed.
- Furniture available in this area includes: high tables and picnic tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location
View
- The toilet surveyed is located along the corridor.
- The distance from the entrance is 10m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
View
- The dimensions of the cubicle are 153cm (width) x 200cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 110cm from the floor.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 152cm from the floor.
- The height of the baby change facility when in use is 100cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
