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North East Accessible Stand

Burnley Football Club - Turf Moor, Harry Potts Way, Burnley, BB10 4BX

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Access Guide

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Overview

  • Getting In and Around View
    • There is step-free access via a slight slope at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps: the ground floor designated viewing area and the sensory room.
    • There are manual doors along circulation routes.
    • Access throughout may include pillars.
    • The ground, first, second and third floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located on the ground, first, second and third floors.
    • The transfer space varies between toilets with adaptations.
  • Changing Places Facilities View
    • Changing Places facilities are located on the ground floor.

Entrance (North East Stand Accessible Entrance - Gate E1)

  • This entrance is located towards the rear of the stadium.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 76cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the first floor flip-down seats.
    • The following areas have step-free access via ramps: the ground floor designated seating area and the sensory room.
  • Circulation View
    • There are manual doors along circulation routes.
    • Access throughout may include pillars.
    • There is a low colour contrast between the walls and floor along most circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels vary due to the size of the space.

Designated Viewing Area (Ground Floor)

  • The designated viewing area surveyed is located ahead as you enter, on the ground floor.
  • The distance from the entrance is 10m.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free access via ramp to the designated viewing area.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.
  • The designated viewing area is clearly signed.
  • There are 10+ designated spaces for wheelchair users.
  • The view from this area is clear from obstructions.
  • Companions can sit next to you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is an accessible toilet close to the viewing area (within approximately 50m).

Changing Places (North East Accessible Stand - Ground Floor - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located on the ground floor of the North East Accessible Stand.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the North East Accessible Stand entrance is 15m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 101cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
    • The dimensions of the facility are 374cm (width) x 434cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 139cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 180cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the right as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • There is not a wall mounted toilet roll holder.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 186cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 45cm from the floor.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (North East Accessible Stand - Ground Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the ground floor, opposite the lifts.
    • The distance from the North East Accessible Stand entrance is 13m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 252cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 103cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 108cm and 142cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift (North East Accessible Stand)

  • The lift surveyed is located on the left as you enter the North East Accessible Stand.
  • The distance from the entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • The ground, first, second and third floors can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 107cm.
    • The internal dimensions of the lift are 190cm (width) x 136cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Stairs (North East Accessible Stand)

  • The stairs are located on the right as you enter the North East Accessible Stand.
  • The ground, first, second and third floors can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Designated Viewing Area (First Floor)

  • The designated viewing area surveyed is located on the first floor of the North East Accessible Stand.
  • The distance from the lift is 4m.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the designated viewing area.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 173cm.
  • The doors have a high colour contrast.
  • The designated viewing area is clearly signed.
  • There are 10+ designated spaces for wheelchair users.
  • The view from this area is clear from obstructions.
  • Companions can sit in front of you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and flip-down seats without armrests.
  • Some seating is fixed.
  • There is an accessible toilet close to the viewing area (within approximately 50m).
  • There is stepped access to the flip-down seats.

Toilet with Adaptations (North East Accessible Stand - First Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor of the North East Accessible Stand.
    • The distance from the lift is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 212cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 104cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 110cm and 143cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Designated Viewing Area (Second Floor)

  • The designated viewing area surveyed is located on the second floor of the North East Accessible Stand.
  • The distance from the lift is 3m.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the designated viewing area.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 171cm.
  • The doors have a high colour contrast.
  • The designated viewing area is clearly signed.
  • There are 10+ designated spaces for wheelchair users.
  • The view from this area is clear from obstructions.
  • Companions can sit next to you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is an accessible toilet close to the viewing area (within approximately 50m).

Food and Drink (Second Floor)

  • The food and drink counter is located on the second floor of the North East Accessible Stand, to the right as you exit the lift.
  • The food and drink counter is not clearly signed.
  • There is step-free level access to the food and drink counters.
  • The counter is between the recommended heights of 95cm - 110cm.
  • The counter has a lowered section.
  • The lowered section is not between the recommended heights of 76cm - 86cm.
  • Menus are digital.
  • The following are available: takeaway cups.
  • Assistance is available when ordering food and drink.

Toilet with Adaptations (North East Accessible Stand - Second Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the second floor of the North East Accessible Stand.
    • The distance from the lift is 11m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 151cm (width) x 228cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 103cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 96cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 111cm and 142cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Designated Viewing Area (Third Floor)

  • The designated viewing area surveyed is located on the third floor of the North East Accessible Stand.
  • The distance from the lift is 3m.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the designated viewing area.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 170cm.
  • The doors have a high colour contrast.
  • The designated viewing area is clearly signed.
  • There are 10+ designated spaces for wheelchair users.
  • The view from this area is clear from obstructions.
  • Companions can sit next to you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is an accessible toilet close to the viewing area (within approximately 50m).

Toilet with Adaptations (North East Accessible Stand - Third Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the third floor of the North East Accessible Stand.
    • The distance from the lift is 6m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 219cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 102cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 98cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 107cm and 143cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.