Access Guide
Overview
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Getting In and Around
View
- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: the ground floor designated viewing area and the sensory room.
- There are manual doors along circulation routes.
- Access throughout may include pillars.
- The ground, first, second and third floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 6 toilets with adaptations.
- The toilets with adaptations are located on the ground, first, second and third floors.
- The transfer space varies between toilets with adaptations.
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Changing Places Facilities
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- Changing Places facilities are located on the ground floor.
Entrance (North East Stand Accessible Entrance - Gate E1)
- This entrance is located towards the rear of the stadium.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Getting Around
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Access
View
- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the first floor flip-down seats.
- The following areas have step-free access via ramps: the ground floor designated seating area and the sensory room.
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Circulation
View
- There are manual doors along circulation routes.
- Access throughout may include pillars.
- There is a low colour contrast between the walls and floor along most circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the size of the space.
Designated Viewing Area (Ground Floor)
- The designated viewing area surveyed is located ahead as you enter, on the ground floor.
- The distance from the entrance is 10m.
- The most accessible route to the designated seating has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free access via ramp to the designated viewing area.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is over 150cm wide.
- There are handrails on both sides.
- The designated viewing area is clearly signed.
- There are 10+ designated spaces for wheelchair users.
- The view from this area is clear from obstructions.
- Companions can sit next to you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is an accessible toilet close to the viewing area (within approximately 50m).
Changing Places (North East Accessible Stand - Ground Floor - Transfer Both Sides)
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Location and Access
View
- The Changing Places facility surveyed is located on the ground floor of the North East Accessible Stand.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the North East Accessible Stand entrance is 15m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is a manual door along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 101cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
- The dimensions of the facility are 374cm (width) x 434cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
View
- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 139cm (from the side of the toilet pan).
- The lateral transfer space on the right is 180cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right as you face the toilet.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- There is not a wall mounted toilet roll holder.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 186cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a shower seat.
- The shower seat is 45cm from the floor.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (North East Accessible Stand - Ground Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located on the ground floor, opposite the lifts.
- The distance from the North East Accessible Stand entrance is 13m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 147cm (width) x 252cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 94cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 103cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 108cm and 142cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Lift (North East Accessible Stand)
- The lift surveyed is located on the left as you enter the North East Accessible Stand.
- The distance from the entrance is 10m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
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Standard Lift
View
- The ground, first, second and third floors can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- The majority of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 107cm.
- The internal dimensions of the lift are 190cm (width) x 136cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Stairs (North East Accessible Stand)
- The stairs are located on the right as you enter the North East Accessible Stand.
- The ground, first, second and third floors can be accessed by these stairs.
- There are double manual doors to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Designated Viewing Area (First Floor)
- The designated viewing area surveyed is located on the first floor of the North East Accessible Stand.
- The distance from the lift is 4m.
- The most accessible route to the designated seating has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the designated viewing area.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 173cm.
- The doors have a high colour contrast.
- The designated viewing area is clearly signed.
- There are 10+ designated spaces for wheelchair users.
- The view from this area is clear from obstructions.
- Companions can sit in front of you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests, chairs without armrests and flip-down seats without armrests.
- Some seating is fixed.
- There is an accessible toilet close to the viewing area (within approximately 50m).
- There is stepped access to the flip-down seats.
Toilet with Adaptations (North East Accessible Stand - First Floor - Left Hand Transfer)
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Location
View
- The toilet surveyed is located on the first floor of the North East Accessible Stand.
- The distance from the lift is 5m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 143cm (width) x 212cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 93cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 104cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 110cm and 143cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Designated Viewing Area (Second Floor)
- The designated viewing area surveyed is located on the second floor of the North East Accessible Stand.
- The distance from the lift is 3m.
- The most accessible route to the designated seating has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the designated viewing area.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 171cm.
- The doors have a high colour contrast.
- The designated viewing area is clearly signed.
- There are 10+ designated spaces for wheelchair users.
- The view from this area is clear from obstructions.
- Companions can sit next to you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is an accessible toilet close to the viewing area (within approximately 50m).
Food and Drink (Second Floor)
- The food and drink counter is located on the second floor of the North East Accessible Stand, to the right as you exit the lift.
- The food and drink counter is not clearly signed.
- There is step-free level access to the food and drink counters.
- The counter is between the recommended heights of 95cm - 110cm.
- The counter has a lowered section.
- The lowered section is not between the recommended heights of 76cm - 86cm.
- Menus are digital.
- The following are available: takeaway cups.
- Assistance is available when ordering food and drink.
Toilet with Adaptations (North East Accessible Stand - Second Floor - Right Hand Transfer)
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Location
View
- The toilet surveyed is located on the second floor of the North East Accessible Stand.
- The distance from the lift is 11m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 151cm (width) x 228cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 96cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 103cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 111cm and 142cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Designated Viewing Area (Third Floor)
- The designated viewing area surveyed is located on the third floor of the North East Accessible Stand.
- The distance from the lift is 3m.
- The most accessible route to the designated seating has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the designated viewing area.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 170cm.
- The doors have a high colour contrast.
- The designated viewing area is clearly signed.
- There are 10+ designated spaces for wheelchair users.
- The view from this area is clear from obstructions.
- Companions can sit next to you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is an accessible toilet close to the viewing area (within approximately 50m).
Toilet with Adaptations (North East Accessible Stand - Third Floor - Left Hand Transfer)
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Location
View
- The toilet surveyed is located on the third floor of the North East Accessible Stand.
- The distance from the lift is 6m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 143cm (width) x 219cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 94cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 102cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 107cm and 143cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
