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North Stand - Hospitality

Burnley Football Club - Turf Moor, Harry Potts Way, Burnley, BB10 4BX

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Access Guide

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Overview

  • Getting In and Around View
    • There is step-free access via a very easy ramp at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout all areas.
    • There are manual doors along circulation routes.
    • Access throughout may include pillars and moveable physical obstructions.
    • The ground and first floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor of the North Stand Hospitality area, within the Longside Lounge.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located throughout the first floor of the North Stand Hospitality area.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations on the first floor.

Entrance (North Stand Hospitality)

  • This entrance is located at the rear of the stadium, opposite the Fan Zone.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 88cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a push pad or push button to exit at a height of 122cm.

Reception

  • Location View
    • The reception is located ahead as you enter the North Stand Hospitality entrance.
    • The distance from the North Stand Hospitality entrance is 6m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 78cm.
    • There is not a lowered section at the desk.
    • The reception has a television which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: sofas.
    • Furniture available in this area includes: tables and coffee tables.

Lift

  • The lift surveyed is located on the right as you enter the North Stand Hospitality entrance.
  • The distance from the North Stand Hospitality entrance is 4m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 104cm (width) x 136cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs are located on the left as you enter the North Stand Hospitality entrance.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the size of the space.

Hospitality (Longside Lounge)

  • The Longside Lounge is located on the first floor of the North Stand Hospitality area, to the left as you exit the lift.
  • There is step-free level access into the lounge.
  • There are double manual doors with a medium visual contrast.
  • The doors open both ways.
  • The doors require effort to open.
  • The width of the opening is 155cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • There is a bar in this area.
  • The height of the counter is 111cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 78cm.
  • Seating available in the room includes: chairs with armrests and high stools.
  • Furniture available in the room includes: tables and high tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • The type of service provided in this room can vary.
  • There are toilets with adaptations and standard toilets available.
  • Viewing Area View
    • There is a single manual door with a low visual contrast.
    • The door open both ways.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • There is stepped access into the viewing area.
    • There are 10 steps with no handrails.
    • The steps are clearly marked.
    • The height of the steps is not between 15cm and 18cm.
    • The height of the highest step is 23cm.
    • The depth of the steps is between 30cm and 45cm.
    • The view from this seating area is clear from obstructions.
    • There is a member of staff available for assistance.
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: flip down seats without armrests.

Hospitality (Centenary Lounge)

  • The Centenary Lounge is located on the first floor of the North Stand Hospitality area, to the right as you exit the lift.
  • There is step-free level access into the lounge.
  • There are double manual doors with a medium visual contrast.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 155cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is a bar in this area.
  • The height of the counter is 107cm.
  • There is not a lowered section at the counter.
  • Seating available in the room includes: chairs without armrests and benches.
  • Furniture available in the room includes: tables and long tables.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • Viewing Area View
    • There is a single manual door with a low visual contrast.
    • The door opens both ways.
    • The width of the opening is 86cm.
    • There is stepped access into the viewing area.
    • There are 4 steps with no handrails.
    • The steps have some clear markings.
    • The height of the steps is between 15cm and 18cm.
    • The height of the highest step is 23cm.
    • The depth of the steps is between 30cm and 45cm.
    • The view from this seating area is clear from obstructions.
    • There is a member of staff available for assistance.
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: flip down seats without armrests.

Executive Boxes (1 to 8)

  • Boxes 1 to 8 are located along the first floor corridor of the North Stand Hospitality area.
  • The box surveyed was Box 7.
  • There is step-free level access into the box.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • There is a food and drink counter in this area.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.
  • Seating available in the room includes: chairs without armrests and high stools.
  • Furniture available in the room includes: tables and high tables.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • Viewing Area View
    • There is a single manual door with a low visual contrast.
    • The door opens by sliding.
    • The door requires effort to open.
    • The width of the opening is 83cm.
    • There is stepped access into the viewing area.
    • There are 4 steps with no handrails.
    • The steps are clearly marked.
    • The height of the steps is not between 15cm and 18cm .
    • The height of the highest step is 23cm.
    • The depth of the steps is between 30cm and 45cm.
    • The view from this seating area is clear from obstructions.
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: flip down seats without armrests.

Executive Box 0

  • Executive Box 0 is located at the rear of the corridor on the first floor of the North Stand Hospitality area.
  • The box surveyed was Executive Box 0.
  • There is step-free level access into the box.
  • There are double manual doors with a low visual contrast.
  • The doors opens inwards.
  • The doors require effort to open.
  • The width of the opening is 177cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • There is a food and drink counter in this area.
  • The height of the counter is 91cm.
  • Seating available in the room includes: chairs without armrests, benches and high stools.
  • Furniture available in the room includes: tables and high tables.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • Viewing Area View
    • There is a single manual door with a low visual contrast.
    • The door opens both ways.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • There is stepped access into the viewing area.
    • There are 4 steps with no handrails.
    • The steps are clearly marked.
    • The height of the steps is not between 15cm and 18cm .
    • The height of the highest step is 23cm.
    • The depth of the steps is between 30cm and 45cm.
    • The view from this seating area is clear from obstructions.
    • There is a member of staff available for assistance.
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: flip down seats without armrests.

Toilet with Adaptations (North Stand Hospitality - First Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor of the North Stand Hospitality area, within the Longside Lounge.
    • The distance from the lift is 13m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 87cm.
    • There is a second door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 194cm (width) x 195cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 86cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.