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North Stand - Lower Tier

Burnley Football Club - Turf Moor, Harry Potts Way, Burnley, BB10 4BX

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Access Guide

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Overview

  • About View
    • There is not a toilet with adaptations available.
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • The following areas have stepped access: the main spectator seating.
    • There are no doors along circulation routes.
    • Access throughout may include pillars.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
    • Female and male step-free standard toilet facilities are located throughout the concourse of the North Stand Lower Tier.

Turnstiles

  • Turnstile View
    • This turnstile is located at the northern side of the stadium, along the North Concourse directly opposite the car park.
    • The turnstiles are clearly signed.
    • Turnstile 40 was surveyed.
    • Assistance is available at the turnstiles.
    • There is step-free access via a very easy slope.
    • There is a fixed ticket reader.
    • The fixed ticket reader height is 120cm from the floor.
    • The width of the turnstile opening is 40cm.
    • The turnstile surveyed can be overcome by using Gate NX7.

Gate NX7

  • Access Point View
    • This access point is located at the northern side of the stadium, along the North Concourse directly opposite the car park.
    • The access point is clearly signed.
    • There is step-free access via a very easy slope.
    • There is a double gate at this access point.
    • The gates are permanently held open.
    • The width of the opening is 210cm.
    • The gates have a high colour contrast.

Stand

  • This stand is for home supporters.
  • There is step-free level access throughout the concourse.
  • The flooring is shiny.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are standard toilets available.
  • There are food and drink counters situated along the concourse.
  • There are not designated spaces for wheelchair users within this stand.
  • Headsets for audio commentary can be used in this stand.
  • Headsets are collected from the ticket office.
  • There is not a deposit charge for the use of headsets.
  • Access to the Main Spectator Seating View
    • There is stepped access to the main spectator seating.
    • There are 7 steps with handrails on both sides.
    • The handrails are not easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails extend horizontally beyond the first and last step.
    • The steps are clearly marked.
    • The height of the steps is between 15cm and 18cm.
    • The height of the highest step is 17cm.
    • The depth of the steps is between 30cm and 45cm.

Food and Drink

  • Food and drink counters are located throughout the North Stand Lower Tier concourse.
  • The food and drink counters are clearly signed.
  • There is step-free level access to the food and drink counters.
  • The counters are between the recommended heights of 95cm - 110cm.
  • There are no lowered sections at the food and drink counters.
  • Menus are online and available on a touchscreen.
  • The following are available: self-serve touchscreens.
  • Assistance is available when ordering food and drink.

Standard Toilet Facilities

  • The female and male standard toilet facilities were surveyed.
  • The toilets are located along the North Stand Lower Tier concourse.
  • The distance from turnstile 40 is 27m.
  • The most accessible route to the toilets has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the toilets.
  • There is pictorial and written text signage on or near the door.
  • There is no door.
  • The width of the opening is 91cm.
  • There are not ambulant toilet facilities available.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has push taps.
  • Hand drying facilities include: a hand dryer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.