Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

South East Accessible Stand

Burnley Football Club - Turf Moor, Harry Potts Way, Burnley, BB10 4BX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • Getting In and Around View
    • There is step-free access via a slight slope at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps: the ground floor designated viewing area.
    • There are manual doors along circulation routes.
    • Access throughout may include pillars.
    • The ground, first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • The toilets with adaptations are located on the ground, first and second floors.
    • The transfer space varies between toilets with adaptations.

Gate B4 Accessible Entrance

  • This entrance is located to the right of the Clarets Store.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 122cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 87cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps: the ground floor designated viewing area.
  • Circulation View
    • There are manual doors along circulation routes.
    • Access throughout may include pillars.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels vary due to the size of the space.

Designated Viewing Area (Ground Floor)

  • The designated viewing area surveyed is located ahead as you enter on the ground floor of the South East Accessibility Stand.
  • The distance from the entrance is 10m.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free access via ramp to the designated viewing area.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.
  • There is an opening without doors.
  • The width of the opening is 104cm.
  • The designated viewing area is clearly marked.
  • There are 10+ designated spaces for wheelchair users.
  • The view from this area is clear from obstructions.
  • Companions can sit next to you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: flip-down seats without armrests.
  • Seating is fixed.
  • There is an accessible toilet close to the viewing area (within approximately 50m).

Toilet with Adaptations (South East Accessible Stand - Ground Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located immediately ahead and to the left as you enter the South East Accessible Stand.
    • The distance from the entrance is 7m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 80cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 348cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 74cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 102cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Lift

  • The lift surveyed is located on the left as you enter the South East Accessible Stand.
  • The distance from the entrance is 8m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • The ground, first and second floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • Some of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 108cm.
    • The internal dimensions of the lift are 191cm (width) x 136cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Stairs

  • The stairs are located on the left as you enter the South East Accessible Stand.
  • The ground, first and second floors can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Food and Drink (First Floor)

  • The food and drink counter is located on the first floor of the South East Accessible Stand.
  • The food and drink counter is not clearly signed.
  • There is step-free level access to the food and drink counters.
  • The counter is between the recommended heights of 95cm - 110cm.
  • The counter has a lowered section.
  • The lowered section is between the recommended heights of 76cm - 86cm.
  • Menus are digital and displayed on the counter.
  • The following are available: takeaway cups and takeaway cutlery.
  • Assistance is available when ordering food and drink.

Designated Viewing Area (First Floor)

  • The designated viewing area surveyed is located on the first floor of the South East Accessible Stand.
  • The distance from the lift is 3m.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the designated viewing area.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 176cm.
  • The doors have a medium colour contrast.
  • The designated viewing area is clearly signed.
  • There are 10+ designated spaces for wheelchair users.
  • The view from this area is clear from obstructions.
  • Companions can sit next to you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some flooring is shiny.
  • There is an accessible toilet close to the viewing area (within approximately 50m).
  • The lower section of the viewing area can be accessed via a platform lift or steps.

Platform Lift - First Floor

  • The lift surveyed is located on the left side of the designated viewing area on the first floor.
  • The distance from the lift is 15m.
  • The most accessible route to the lift has step-free level access.
  • There are manual doors along the most accessible route.
  • This lift is an enclosed platform lift.
  • Enclosed Platform Lift View
    • The lower section of the first floor designated viewing area can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 500kg.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 112cm.
    • The internal dimensions of the lift are 124cm (width) x 140cm (depth).
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.
    • The lift is slow moving.
    • The lift has a separate door to exit.

Toilet with Adaptations (South East Accessible Stand - First Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor of the South East Accessible Stand.
    • The distance from the lift is 16m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 195cm (width) x 226cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 118cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 103cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Designated Viewing Area (Second Floor)

  • The designated viewing area surveyed is located on the second floor of the South East Accessible Stand.
  • The distance from the lifts is 7m.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the designated viewing area.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 88cm.
  • The door has a medium colour contrast.
  • The designated viewing area is not clearly marked or signed.
  • There are 8 designated spaces for wheelchair users.
  • The number of spaces for wheelchair users varies (dependent on match/event).
  • The view from this area is clear from obstructions.
  • Companions can sit next to you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is an accessible toilet close to the viewing area (within approximately 50m).

Toilet with Adaptations (South East Accessible Stand - Second Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the second floor of the South East Accessible Stand.
    • The distance from the lift is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 91cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 166cm (width) x 222cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 104cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.