You are on Burnley Stadium Tour Information. Skip to the next section.

Burnley Stadium Tour Information

• The stadium tour lasts approximately 90 minutes.
• The tour begins in the Bob Lord Stand reception.
• The main tour route has stepped access, but an alternative route can be arranged with step-free access.
• For an accessibility tour please contact the club directly via email on [email protected] or by calling 01282 446800 (option 1).
• Please do not book one of the advertised tour dates as the accessibility tour date will be scheduled on request.
• There are toilets with adaptations at various locations around the ground and there is a Changing Places facility on the ground floor of the North East Accessible Stand.

You are on North East Car Park. Skip to the next section.

North East Car Park

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• Car Park View
  • The car park is located at the rear of the North Stand.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 35 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 345cm (width) x 480cm (depth).
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • Parking is not free for all users, including Blue Badge holders.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • There are 4 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 250cm (width) x 450cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.

You are on Harry Potts Way Car Park. Skip to the next section.

Harry Potts Way Car Park

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• Car Park View
  • The car park is located in Harry Potts Way.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 250cm.
  • There are 5 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 490cm (depth).
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • Parking is free for Blue Badge holders but not all users.
  • On non match days, the parking is free and available for people visiting the stadium.
  • On match days the parking is for hospitality guests and Blue Badge holders, which is pre-arranged with the club.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.

You are on Entrance (Bob Lord Stand). Skip to the next section.

Entrance (Bob Lord Stand)

• This entrance is located in Harry Potts Way, to the left of the Clarets Store and ticket office as you face the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 71cm.
• The doors have a low colour contrast.

You are on Lift (Bob Lord Stand). Skip to the next section.

Lift (Bob Lord Stand)

• The lift surveyed is located ahead as you enter reception.
• The distance from the Bob Lord Stand entrance is 6m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This lift is an enclosed platform lift.

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• Enclosed Platform Lift View
  • The first floor can be accessed by this lift.
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 500kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 113cm (width) x 149cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • The lift is slow moving.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Stairs (Bob Lord Stand). Skip to the next section.

Stairs (Bob Lord Stand)

• The stairs are located to the right of reception.
• The first floor can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Bob Lord Stand First Floor and Directors Box. Skip to the next section.

Bob Lord Stand First Floor and Directors Box

• The tour begins on the first floor of the Bob Lord Stand in the Chairman's Lounge.
• There are double doors to access the lounge. There is space for wheelchair users.
• There is a 5 minute introductory video in the lounge.
• From the lounge, the tour moves into the Brian Miller Lounge. The doors into the Brian Miller Lounge are 70cm wide.
• The tour then moves into the Harry Potts Lounge, which has double doors.
• In the Harry Potts Lounge, there is the opportunity to look at memorabilia and trophies.
• From the Harry Potts Lounge the tour goes along the corridor the directors box seating.
• The are double doors to access the directors box.
• There are 2 steps to the director box seating. A portable ramp is available if needed to bypass the steps.
• The tour guide gives a talk in the directors box area.
• There is stepped access to the rows of seating.
• There is a step-free area for wheelchair users.
• After the talk the tour moves down to the dugouts.
• The main tour is down the steps within the stand.
• There is an alternative accessible route which goes back through the Bob Lord Stand.

You are on Accessible Route from Bob Lord Stand to Dugout. Skip to the next section.

Accessible Route from Bob Lord Stand to Dugout

• The step-free route from the Directors Box to the dugouts is via the Bob Lord Stand.
• The tour would be taken back through the double doors and down the lift and out through the entrance in Harry Potts Way. Then along Harry Potts Way and through Gate B3, to access the Bob Lord Stand Concourse.
• If there is inclement weather, the tour will stay inside going through the Hub to access the Bob Lord Stand Concourse.
• There is a platform lift in the Hub to overcome the steps.
• The tour then goes along the concourse to a staff door which leads to a corridor to the pitch.
• The door is 87cm wide and there is a slight slope on the corridor.
• The route then goes alongside the pitch to the dugouts.

You are on Dugouts to the Players Tunnel. Skip to the next section.

Dugouts to the Players Tunnel

• From the dugout, the tour then goes back alongside the pitch towards the South East Accessible Stand.
• The tour exits the stadium via the South East Accessible Stand, there is a slight slope leading up to the entrance and two sets of double doors.
• Once outside the stadium, the tour route goes along the walkways outside the ground past the Jimmy McIlroy Stand and North East Stand to the players tunnel entrance.
• There is a slight slope in the tunnel leading back down into the stadium and pitch side.
• There are LED displays at the tunnel.
• On days with inclement weather, the tour route goes into the Jimmy McIlroy Stand Hospitality.
• There is a lift to access the first floor and the tour goes through the hospitality area and then down the North East Accessible Stand lift to the players tunnel.

You are on Changing Places (North East Accessible Stand - Ground Floor - Transfer Both Sides). Skip to the next section.

Changing Places (North East Accessible Stand - Ground Floor - Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located on the ground floor of the North East Accessible Stand.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the North East Accessible Stand entrance is 15m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 101cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
  • The dimensions of the facility are 374cm (width) x 434cm (depth).
  • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
  • The lateral transfer space on the left is 139cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 180cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the right as you face the toilet.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high colour contrast.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • There is not a wall mounted toilet roll holder.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 186cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a shower seat.
  • The shower seat is 45cm from the floor.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 96cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Players Tunnel to Press Room. Skip to the next section.

Players Tunnel to Press Room

• From the players tunnel, the tour route goes along the pitch in front of the North Stand.
• The surface of the pitch is artificial grass.
• There is step-free access along the pitch.
• When the pitch reaches the North East corner, there is a slope down from the pitch to that corner of the stadium.
• There is a slight slope which bypasses steps to access the external concourse area.
• If there is inclement weather or if the slope on the pitch route is too steep, there is an alternative route which goes up to the first floor of the North Stand Hospitality, along the corridor, then down the lift, exiting the North Stand Hospitality entrance.
• Then the route goes along the walkway to the visiting fans accessible entrance, which gives access to the external concourse. The door to the press room is located next to the concourse. The door to the press room is 76cm wide.
• There is a talk in the press room and a photo opportunity. There is stepped access to the podium.
• From the press room, the tour goes out onto the external concourse area and moves onto the changing room corridor.
• The main tour route has stepped access but there is an alternative route which bypasses the steps.

You are on Accessible Route to the Changing Room Corridor. Skip to the next section.

Accessible Route to the Changing Room Corridor

• The step-free route to the changing room corridor involves going out from the external concourse area via the visiting supporters accessible entrance, to the outside walkways.
• The tour then goes along the walkways to the away supporters area and re-enters the stadium via Gate C2.
• There is slight slope as you enter the internal stadium concourse.
• There are 2 single doors to enter the changing room corridor. Both sets of doors are 70cm wide.
• If the doors are too narrow for a visitors wheelchair, the tour route can be adapted to enter the corridor via an external door at the end of the Barnfield Construction Stand.

You are on Home and Away Changing Room Corridor. Skip to the next section.

Home and Away Changing Room Corridor

• There is step-free access along the changing room corridor.
• The tour goes into the away dressing room, which has double width doors.
• The tour goes into the home dressing room. The main door is 70cm wide but the home dressing room can be accessed via the physio room which has a wider door.
• The tour also accesses the managers room. The door is 77cm wide and the analysts room door is 68cm wide.
• The tour moves to the end of the corridor where the tunnel to the pitch is located.

You are on Pitchside Tunnel. Skip to the next section.

Pitchside Tunnel

• There are 3 steps to access the players tunnel to the pitch.
• There is an alternative route which involves exiting the corridor via a single door which is 83cm wide.
• Then the tour will go through the Barnfield Construction Stand external concourse to a set of double doors which lead into the players tunnel.
• There will be LED screens on.
• The tunnel has an artificial grass surface.

You are on Pitchside Tunnel to the Clarets Store and End of Tour. Skip to the next section.

Pitchside Tunnel to the Clarets Store and End of Tour

• From the pitchside area, the tour moves back along the walkway beside the Bob Lord Stand past the dugouts.
• If the walkway is too narrow, the route can go alongside the pitch.
• At the end of the walkway, the route goes up a corridor leading towards the staff entrance to the shop.
• The door into the shop is 87cm wide.
• The tour finishes in the shop.

You are on Clarets Store. Skip to the next section.

Clarets Store

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• Access to the Shop View
  • The Clarets Store is located in Harry Potts Way, at the front of the Bob Lord Stand.
  • The most accessible route has step-free level access.
  • There is step-free level access into the shop.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 99cm.
  • The doors have a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays and additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • There is background noise.
  • There is product signage.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Payment Counters and Checkouts View
  • The payment counter is located ahead as you enter.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The height of the counter is 115cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 78cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 115cm.
  • The payment machine is moveable.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were even at the time of the survey.
  • There is also a Personalisation counter which was surveyed.
  • The counter is located to the right after you enter.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The height of the counter is 98cm.
  • There is not a lowered section at the counter.
  • The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is at a fixed height.
  • There is a portable hearing assistance system on request.
  • Lighting levels were even at the time of the survey, with unshaded light sources.