Access Guide
Getting To (Clinic 32 - Wolfson Diabetes and Endocrine Clinic)
- This route starts at the Accessible Parking and Drop-Off- Addenbrooke's Treatment Centre.
- The most accessible route from here has step-free access via slope.
- The slope has a slight gradient.
- This route also has a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to this department is via Treatment Centre side entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This department is located on the right side of the Treatment Centre entrance foyer.
- The department is approximately 25m from the Treatment Centre side entrance.
- Enter the hospital via the Treatment Centre side entrance.
- Turn right and proceed ahead.
- The entrance to Clinic 32 - Wolfson Diabetes and Endocrine Clinic is located on the right.
- This route to the department has step-free level access.
- There are no doors to open along this route.
- Some flooring is shiny along this route.
- There are resting areas along this route to the department.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: accessible toilet (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Hospital Parking (Accessible Parking and Drop-Off- Addenbrooke's Treatment Centre)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the rear of the hospital site, off Keith Day Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 481cm (7ft 5in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located next to the Blue Badge bays, off Keith Day Road.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are provided .
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Free parking for Blue Badge holders is for 4 hours only.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 30m (98ft) from the Addenbrooke's Treatment Centre Entrance.
Outside Access (Treatment Centre Side Entrance)
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Entrance Details
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- This information is for the entrance located on the right side of the hospital, along Robinson Way.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 111cm (3ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 102cm (3ft 4in) .
- There is a door release button when exiting.
- The height of the door release button is 92cm (3ft 0in) .
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 152cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Department / Service (Clinic 32 - The Wolfson Diabetes and Endocrine Clinic)
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Location and Access
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- Clinic 32 - The Wolfson Diabetes and Endocrine Clinic is located on the right side of the Treatment Centre entrance foyer.
- There is written text and numbered signage on or near the door.
- There is step-free level access into this area.
- There are double automatic doors.
- The doors open away from you.
- The width of the opening is 166cm.
- The doors have a high colour contrast.
- There is a second set of double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The width of the opening is 87cm.
- The doors have a high colour contrast.
- There is a push pad or push button to exit at a height of 100cm.
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Getting Around
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- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
- Access throughout may include moveable physical obstructions.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- The flooring is shiny.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
Toilet and Changing Facilities (Clinic 32 - The Wolfson Diabetes and Endocrine Clinic)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located ahead as you enter the clinic and along the corridor on the front left side of the clinic.
- The transfer space varies between toilets with adaptations.
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Changing Facilities
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- Parent and baby changing facilities are located ahead as you enter the clinic, within the toilet with adaptations.
Reception (Clinic 32 Reception)
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Location
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- The reception is located to the left as you enter the clinic.
- The distance from the Clinic 32 - The Wolfson Diabetes and Endocrine Clinic entrance is 4m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 84cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
Consultation / Medical Room (Examination Room 11)
- The room surveyed was Examination Room 11.
- The room is located on the left side of the reception waiting area.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- There is a locked extension leaf.
- The width of the opening is 88cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 196cm.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Consulting Room 7)
- The room surveyed was Consulting Room 7.
- The room is located at the rear of the reception waiting area.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 198cm.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Foot Clinic Room 1)
- The room surveyed was Foot Clinic Room 1.
- The room is located along the corridor on the rear left side of the clinic.
- The most accessible route to the room has step-free level access.
- Doors are held open along the most accessible route.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- There is a locked extension leaf.
- The width of the opening is 88cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a low colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Plaster Room)
- The room surveyed was Plaster Room.
- The room is located along the corridor on the left side of the clinic.
- The most accessible route to the room has step-free level access.
- Doors are held open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a low colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Transfer Both Sides)
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Location
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- The toilet surveyed is located ahead as you enter the clinic.
- The distance from the Clinic 32 - The Wolfson Diabetes and Endocrine Clinic entrance is 5m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 295cm (width) x 213cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 130cm (from the side of the toilet pan).
- The lateral transfer space on the right is 95cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the right as you face the toilet.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the right as you face the toilet.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 86cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 108cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 112cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
