You are on Getting To The Hospital (Addenbrooke's Hospital). Skip to the next section.

Getting To The Hospital (Addenbrooke's Hospital)

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• By Road View
  • Cambridge University Hospitals are well signposted from most areas in Cambridge.
    If you are driving from outside of Cambridge, there is easy access to the campus via Addenbrooke's Road, signed from Junction 11 on the M11.
    Use of this road is restricted to those with legitimate business on campus.
    The postcode for a sat nav is CB2 0QQ.
    Cambridge University Hospitals have direct links with most of the Cambridgeshire Park and Ride sites.
    This is a good option for those travelling by car and if your visit is going to last more than two hours.
  • Cambridge University Hospitals has two main car parks for patients and visitors.
    Car park 1 has 750 patient and visitor spaces including 63 disabled spaces.
    Car park 2 has 600 patient and visitor space including 63 disabled spaces.
    All car parks are barrier operated on the entrances and exits.
    Parking is ‘Pay on Foot', meaning you pay when you are ready to leave, not in advance, you pay for the actual time parked.
    For Outpatients appointments in Clinics 1-19, please park in car park 1.
    For the emergency department there are 5 reserved 30 minute dropping and collecting bays outside the entrance, then park in car park 1.
    For Addenbrooke's Treatment Centre (ATC) clinics 30 to 33 and Day Surgery, please park in car park 2, unless you are a Blue Badge holder. In which case, there are multiple accessible bays directly outside the Addenbrooke's Treatment Centre.
    For Rosie Hospital and clinics 20-24 please park in car park 2, unless you are a Blue Badge holder. If you are a Blue Badge holder, there are multiple accessible bays either side of the hospital.
    For Blue Badge holders, designated spaces are found across the campus and within car parks 1 and 2.
    .
• By Bus View
  • Nearly 60 buses an hour serve Addenbrooke's Hospital on weekdays from both within the City of Cambridge and beyond.
    The site is also well served at weekends, though buses are less frequent outside of working hours.
  • There is an onsite bus stop.
  • The hospital has its own bus station at the Hills Road entrance to the site.
    The majority of buses pick up and drop off here.
• By Train View
  • Cambridge Railway Station is well served by trains and is approximately two miles from Cambridge University Hospitals.
    To get a bus to the hospital, turn left out of the station and bus stops for the campus are about 100m on the left.
    There are frequent buses and you can take a Guided Bus, a Green Park & Ride bus or a regular bus to Addenbrooke's.
    Tickets can be bought on the bus. If you buy a PlusBus train ticket this will also cover your bus travel to and from Campus.
    You can walk or cycle to Cambridge University Hospitals either by following the path besides the Guided Busway or along Hills Road.
• Useful Links View
  • Please click on the link below for more information on bus timetables.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for more information on train times.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Addenbrooke's Hospital). Skip to the next section.

Getting Help and Assistance (Addenbrooke's Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located off the main corridor, to the left as you enter.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01223 216 756.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main reception.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main reception of each building.
• Mobility aids are located at all major entrances.
  To contact the venue concerning general enquiries please click.
• Additional hospital services link (new tab) - click here.

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• Comments View
  • Please note that the street level floor of the hospital is called 'Level 2'.

You are on Hospital Parking (Multi-Storey Car Park 2). Skip to the next section.

Hospital Parking (Multi-Storey Car Park 2)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on the west side of the hospital site off Robinson Way.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • There is a push button control at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 463cm (7ft 7in x 15ft 2in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building and throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 446m (487yd 2ft) from the Addenbrooke's Hospital - Main Entrance.

You are on Getting To (F2 - Occupational Therapy). Skip to the next section.

Getting To (F2 - Occupational Therapy)

• F2 - Occupational Therapy is/are located on Level 2 of the main hospital building.
• Access to F2 - Occupational Therapy is via the N Wards entrance.
• Enter via the N Wards entrance and go proceed past the lifts. Continue through a set of double doors and bear right. F2 - Occupational Therapy entrance is located ahead to the right.
• There is step free access to F2 - Occupational Therapy.
• F2 - Occupational Therapy is approximately 70m from the N Wards entrance.
• There is a/are manual, heavy, double door(s) between the N Wards entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (N Wards Entrance). Skip to the next section.

Outside Access (N Wards Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the hospital and along Robinson Way.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 116cm (3ft 10in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 103cm (3ft 5in).
  • There is a door release button when exiting.
  • The height of the door release button is 102cm (3ft 4in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 138cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 156cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the left of the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 17:00.
• Tuesday 08:00 - 17:00.
• Wednesday 08:00 - 17:00.
• Thursday 08:00 - 17:00.
• Friday 08:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (F2 - Occupational Therapy). Skip to the next section.

Entrance (F2 - Occupational Therapy)

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• Entrance Details View
  • This information is for the entrance located on Level 2 of the main hospital building.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
  • There is a door release button but it is not at a convenient height for wheelchair users to exit.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm.
• Comments View
  • Access is gained via the intercom.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Room). Skip to the next section.

Consultation / Treatment Room (Consultation Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) both ways.
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is manual.
• A sling is available.
• The sling is attached by hook and loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Home Care Unit). Skip to the next section.

Consultation / Treatment Room (Home Care Unit)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Home Care Unit.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is not adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Group Area). Skip to the next section.

Consultation / Treatment Room (Group Area)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Group Area.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no, Braille, pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is located in the small side corridor on the right of the entrance to the Occupational Therapy department.
  • This accessible toilet is approximately 9m (9yd 2ft) from the Occupational Therapy department entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 245cm x 254cm (8ft x 8ft 4in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 128cm (4ft 2in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 81cm (2ft 8in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the main department corridor.
  • The shared toilet(s) is/are approximately 8m (8yd 2ft) from the Occupational Therapy department entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• New - Addenbrookes Hospital - Getting to and Around the Hospital link (new tab) - click here.
• Addenbrooke's Hospital - Multi-Storey Car Park 2 link (new tab) - click here.
• New – Addenbrooke’s Hospital Entrances link (new tab) - click here.