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Food Court

Addenbrooke's Hospital, Hills Road, Cambridge, CB2 0QQ

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Access Guide

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Getting To (Food Court)

  • The most accessible route from Accessible Parking and Drop-Off - Addenbrooke's Hospital main entrance has step-free level access, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Food Court is via the Addenbrooke's Hospital main entrance - side entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Food Court is located on level 2 of the main hospital building.
  • The Food Court is approximately 50m from the Addenbrooke's Hospital main entrance - side entrance.
  • Enter the hospital via the main entrance side door and turn right, proceeding through the set of double doors.
  • Continue ahead, and follow the corridor around to the right.
  • The entrance to the Food Court is located straight ahead.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Hospital Parking (Accessible Parking and Drop-Off - Addenbrooke's Hospital Main Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Addenbrooke's Hospital - Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 508cm (8ft 4in x 16ft 8in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided .
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Free parking for Blue Badge holders is for 4 hours only.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 27m (88ft) from the Main Entrance.

Outside Access (Addenbrooke's Hospital Main Entrance - Side Entrance)

  • Entrance Details View
    • This information is for the entrance located in front of the hospital, to the left and right of the Addenbrooke's Hospital - Main Entrance revolving doors.
    • There is a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 306cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 99cm (3ft 2in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 133cm (4ft 4in) .
    • There is a door release button when exiting.
    • The height of the door release button is 118cm (3ft 10in) .
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 96cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Eating and Drinking (Food Court)

  • Location and Access View
    • The Food Court is located on level 2 of the main hospital building.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, a self service counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted, available on a board, digital and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located on the right side of the Food Court.
    • There is step-free level access to the counter.
    • The height of the counter is 85cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches, stools and high stools.
    • Furniture available in this area includes: tables, coffee tables, high tables and long tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet and Changing Facilities (Food Court)

  • Toilet Facilities View
    • The male and female step-free toilet facilities are located in the rear left corner of the Food Court.

Counter (Costa)

  • The counter is located ahead as you enter the Food Court.
  • The distance from the Food Court entrance is 10m.
  • There is step-free level access to the counter.
  • The height of the counter is 125cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 91cm.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Burger King)

  • The counter is located at the rear of the Food Court.
  • The distance from the Food Court entrance is 25m.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (The Wellspring)

  • The counter is located in the rear right corner of the Food Court.
  • The distance from the Food Court entrance is 35m.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
  • The height of the tray rail is 85cm.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (The Wellspring Express)

  • The counter is located on the left side of the Food Court.
  • The distance from the Food Court entrance is 15m.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Toilet Facilities (Food Court)

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located in the rear left corner of the Food Court.
  • The distance from the Food Court entrance is 25m.
  • The most accessible route has step-free level access.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 67cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were even at the time of the survey.