Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Medical Discharge Lounge

Addenbrooke's Hospital, Hills Road, Cambridge, CB2 0QQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Medical Discharge Lounge)

  • This route starts at accessible parking and drop-off - Addenbrooke's Hospital main entrance.
  • The most accessible route from here has step-free level access.
  • This route also has uneven surfaces and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to this department is via the Addenbrooke's Hospital - main entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • This department is located on level 2, along the main hospital corridor.
  • The department is approximately 75m from the Addenbrooke's Hospital - main entrance.
  • Enter the hospital via the main entrance and turn right, proceeding through the set of double doors.
  • Turn left and continue straight ahead.
  • Turn left and follow the main hospital corridor.
  • Continue along this corridor and turn left, then the entrance to the Medical Discharge Lounge is located straight ahead.
  • This route to the department has step-free level access.
  • Doors are held open along this route.
  • Some flooring is shiny along this route.
  • There are resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: accessible toilet (with left hand transfer), toilets for ambulant disabled users and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab).

Hospital Parking (Accessible Parking and Drop-Off - Addenbrooke's Hospital Main Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Addenbrooke's Hospital - Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 508cm (8ft 4in x 16ft 8in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided .
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Free parking for Blue Badge holders is for 4 hours only.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 27m (88ft) from the Main Entrance.

Outside Access (Addenbrooke's Hospital - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital, along Main Drive.
    • There is a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 306cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 99cm (3ft 2in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 118cm (3ft 10in) .
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (by revolving).
    • The door(s) is/are single width.
    • The width of the door opening is 214cm.

Department / Service (Medical Discharge Lounge)

  • Location and Access View
    • Medical Discharge Lounge is located on level 2, along the main hospital corridor.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 87cm.
    • The door has a high colour contrast.
    • There is a second, single manual door.
    • The door opens towards you.
    • The door requires effort to open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 86cm.
    • The doors have a high colour contrast.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There are no doors to open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is background noise.
    • Wayfinding signage is not provided.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and armchairs.
    • Furniture available in this area includes: height adjustable tables and desks.
    • There is not a hearing assistance system.

Toilet and Changing Facilities (Medical Discharge Lounge)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located between the Medical Discharge Lounge entrance first and second set of doors, on the right.
    • The transfer space varies between toilets with adaptations.

Reception (Medical Discharge Lounge Reception)

  • Location View
    • The reception is located ahead as you enter the Medical Discharge Lounge.
    • The distance from the Medical Discharge Lounge entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 73cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Patient Waiting Area)

  • Location and Access View
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and armchairs.
    • Furniture available in this area includes: height adjustable tables.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located between the Medical Discharge Lounge entrance first and second set of doors, on the right.
    • The distance from the Medical Discharge Lounge entrance is 3m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 77cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 230cm (width) x 175cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 160cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 94cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 104cm and 138cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.