You are on Getting To (Urgent Care Centre - Clinic 9). Skip to the next section.

Getting To (Urgent Care Centre - Clinic 9)

• This route starts at the Outpatients accessible parking.
• The most accessible route from here has step-free level access.
• This route also has bollards.
• View further information about parking at the hospital (opens new tab).
• Access to this department is via the Urgent Care Centre entrance.
• There is a drop-off point at this entrance.
• View further information about entrances (opens new tab).
• This department is located to the left of the main outpatients entrance.
• View information about accessible toilet facilities in public areas (opens new tab).
• View information on getting to and around the hospital (opens new tab).

You are on Hospital Parking (Accessible Parking - Outpatients). Skip to the next section.

Hospital Parking (Accessible Parking - Outpatients)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Main Outpatients Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 546cm (7ft 5in x 17ft 10in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are not provided .
  • Free parking for Blue Badge holders is for 4 hours only.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 17m (55ft) from the Main Outpatients Entrance.

You are on Drop-off Point (Urgent Care Centre - Clinic 9 Drop Off). Skip to the next section.

Drop-off Point (Urgent Care Centre - Clinic 9 Drop Off)

• A designated drop-off point is available.
• The designated drop-off point is located in front of the Urgent Care Centre - Clinic 9 entrance.

You are on Entrance (Urgent Care Centre - Clinic 9). Skip to the next section.

Entrance (Urgent Care Centre - Clinic 9)

• This entrance is located to the left of the main outpatients entrance.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There is an intercom at a height of 136cm.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 146cm.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 159cm.
• The doors have a low colour contrast.
• There is a push pad or push button to exit at a height of 115cm.

You are on Department / Service (Urgent Care Centre - Clinic 9). Skip to the next section.

Department / Service (Urgent Care Centre - Clinic 9)

Collapse all Expand all

• Location and Access View
  • Urgent Care Centre - Clinic 9 is located to the left of the main outpatients entrance.
  • There is step-free level access into this area.
• Getting Around View
  • There is step-free level access throughout all areas.
  • There is a manual door along one of the circulation routes.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • Some flooring is shiny.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Facilities and Services View
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.
  • Furniture available in this area includes: tables and desks.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.

You are on Toilet and Changing Facilities (Urgent Care Centre - Clinic 9). Skip to the next section.

Toilet and Changing Facilities (Urgent Care Centre - Clinic 9)

Collapse all Expand all

• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located between the Urgent Care Centre - Clinic 9 entrance doors and towards the end of the centre corridor.
  • All toilets with adaptations have a right hand transfer space.
  • Shared step-free standard toilet facilities are located along the centre corridor, and along the corridor on the rear right side of the centre.
• Changing Facilities View
  • Parent and baby changing facilities are located at the front of the corridor on the right side of the centre.

You are on Reception (Urgent Care Centre - Clinic 9 Reception). Skip to the next section.

Reception (Urgent Care Centre - Clinic 9 Reception)

Collapse all Expand all

• Location View
  • The reception is located ahead as you enter the centre.
  • The distance from the Urgent Care Centre - Clinic 9 entrance is 5m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and screens which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 116cm to 131cm from the floor.
  • There is a screen shrink option for the touchscreen to make it more accessible.
  • When made accessible the height of the touchscreen display ranges from 82cm to 96cm from the floor.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (Waiting Area A). Skip to the next section.

Seating Area (Waiting Area A)

Collapse all Expand all

• Location and Access View
  • Waiting Area A is located at the front of the centre corridor, on the left.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to this area.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 152cm.
  • The door has a high colour contrast.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Seating is fixed.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (Waiting Area B). Skip to the next section.

Seating Area (Waiting Area B)

Collapse all Expand all

• Location and Access View
  • Waiting Area B is located towards the end of the centre corridor, on the left.
  • The most accessible route has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access to this area.
  • There is a single manual door.
  • The door is permanently held open.
  • The door requires effort to open.
  • There is an open extension leaf.
  • The width of the opening is 133cm.
  • The door has a high colour contrast.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
  • Some seating is fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (Waiting Area C). Skip to the next section.

Seating Area (Waiting Area C)

Collapse all Expand all

• Location and Access View
  • Waiting Area C is located towards the end of the centre corridor, on the left.
  • The most accessible route has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access to this area.
  • There is a single manual door.
  • The door is permanently held open.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 88cm.
  • The door has a high colour contrast.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Seating is fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Consultation Room 1). Skip to the next section.

Consultation / Medical Room (Consultation Room 1)

• The room surveyed was Consultation Room 1.
• The room is located at the very end of the centre corridor.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 87cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs with armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Consultation Room 4). Skip to the next section.

Consultation / Medical Room (Consultation Room 4)

• The room surveyed was Consultation Room 4.
• The room is located along the corridor at the rear right side of the centre.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• There is a locked extension leaf.
• The width of the opening is 87cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 185cm.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Phlebotomy Room). Skip to the next section.

Consultation / Medical Room (Phlebotomy Room)

• The room surveyed was Phlebotomy Room.
• The room is located at the rear of waiting area A.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 87cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs with armrests.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Treatment Area). Skip to the next section.

Consultation / Medical Room (Treatment Area)

• The room surveyed was Treatment Area.
• The room is located at the end of the corridor on the right side of the centre.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door is permanently held open.
• The door requires effort to open.
• The width of the opening is 142cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: riser recliner chairs.
• Furniture available in this room includes: desks.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Imaging Room (X-Ray). Skip to the next section.

Imaging Room (X-Ray)

• The room surveyed was X-Ray.
• The room is located at the front of the corridor on the right side of the centre.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.

Collapse all Expand all

• Imaging Room View
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 240cm.
  • Seating available in this room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Parent and Baby Room / Feeding Room (Breastfeeding Room). Skip to the next section.

Parent and Baby Room / Feeding Room (Breastfeeding Room)

• The room is located at the front of the corridor on the right side of the centre.
• The distance from the Urgent Care Centre - Clinic 9 entrance is 25m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 75cm.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 90cm.
• There is also a wash basin, a paper towel dispenser and an emergency alarm in the room.
• The wash basin has sensor taps.
• The room has a pedal bin and a clinical waste bin.
• Seating available in this room includes: chairs with armrests.
• The walls and floor have a high colour contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Bathroom with Adaptations (Shower and Toilet). Skip to the next section.

Bathroom with Adaptations (Shower and Toilet)

Collapse all Expand all

• Location and Access View
  • The bathroom surveyed is located at the very end of the corridor on the right side of the centre.
  • The distance from the Urgent Care Centre - Clinic 9 entrance is 40m.
  • The most accessible route to the bathroom has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into the bathroom.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the bathroom are 343cm (width) x 203cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a lateral transfer space next to the toilet.
  • There is a push button flush for the toilet.
  • The flush is on the right as you face the toilet.
  • There is a horizontal grab rail on the right as you face the toilet.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the left as you face the toilet.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the left as you face the toilet.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin has sensor taps.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 130cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 130cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The bathroom has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 155cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a shower with a step.
  • There is a fixed shower head.
  • The shower controls are twist/turn.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located towards the end of the centre corridor, on the left.
  • The distance from the Urgent Care Centre - Clinic 9 entrance is 25m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 180cm (width) x 275cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 109cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin has sensor taps.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 104cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a medium colour contrast.
  • The towel dispenser is 127cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There is one coat hook.
  • The coat hook is 156cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.