You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Cambridge University Hospitals are well sign posted from most parts of Cambridge.
    If you are driving from outside Cambridge, there is easy access to the campus via Addenbrooke's Road, signed from Junction 11 on the M11.
    Use of this road is restricted to those with legitimate business on campus. The post code for a sat nav is CB2 0QQ.
    Cambridge University Hospitals have direct links with most of the Cambridgeshire Park and Ride sites.
    This is a good option for those travelling by car and if your visit is going to last more than two hours.
  • Cambridge University Hospitals has 2 main car parks for patients and visitors.
    Car park 1 has 750 patient and visitor spaces including 63 disabled spaces.
    Car park 2 has 600 patient and visitor space including 63 disabled spaces.
    All car parks are barrier operated on the entrances and exits.
    Parking is ‘Pay on Foot’. Pay on foot means you pay when you are ready to leave, not in advance, you pay for the actual time parked.
    For Outpatients appointments Clinics 1-19, please park in car park 1.
    For the emergency department there are 5 reserved 30 minute dropping and collecting bays outside the entrance, then park in car park 1.
    For Addenbrooke's Treatment Centre (ATC) clinics 30 to 33 and Day Surgery, please park in car park 2.
    For Rosie Hospital and clinics 20-24 please park in car park 2.
    For Blue Badge holders designated spaces are found across the campus and within car parks 1 & 2.
    Visitors parking is located in either car park 1 or 2.
• By Bus View
  • Nearly 60 buses an hour serve Addenbrooke's Hospital on weekdays from both within the City of Cambridge and beyond.
    The site is also well served at weekends, though buses are less frequent outside of working hours.
    The hospital has its own bus station at the Hills Road entrance to the site. The majority of buses pick up and drop off here.
• By Train View
  • Cambridge Railway Station is well served by trains from a wide area and is about two miles from Cambridge University Hospitals.
    There are good options to get to Cambridge University Hospitals from the station.
    To get a bus turn left out of the station and bus stops for the campus are about 100m on the left.
    There are frequent buses and you can take a Guided Bus, a Green Park & Ride bus or a regular bus to Addenbrooke's.
    Tickets can be bought on the bus. If you buy a PlusBus train ticket this will also cover your bus travel to and from Campus and is a good deal.
    You can walk or cycle to Cambridge University Hospitals either by following the path besides the Guided Busway or along Hills Road.
• Useful Links View
  • Please click on the link below for more information on bus timetables.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for more information on train times.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located off the corridor, to the left as you enter.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01223 216 756.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main reception.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main reception of each building.
• Mobility aids are located at all major entrances.
  To contact the venue concerning general enquiries please click.
• Additional hospital services link (new tab) - click here.

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• Comments View
  • Please note that the street level floor of all the hospital is called 'Level 2'.

You are on Hospital Parking (Blue Badge Bays). Skip to the next section.

Hospital Parking (Blue Badge Bays)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the Main Hospital Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 14 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 342cm x 456cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly in front of the Main Hospital Entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.

You are on Hospital Parking (Multi-Storey Car Park 1). Skip to the next section.

Hospital Parking (Multi-Storey Car Park 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital site on Main Drive.
  • The car park type is multi storey.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 323cm x 436cm (10ft 7in x 14ft 4in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located on level 1 of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the car park payment machines.

You are on Getting To (Ward C10). Skip to the next section.

Getting To (Ward C10)

• Ward C10 is/are located on level 10 of the Main Hospital building.
• Access to Ward C10 is via the Main Hospital Entrance.
• Enter via the Main Hospital Entrance and bear right as you enter the reception lobby. Continue through a set of double doors and then bear left down the Main Hospital concourse. Continue through another set of double doors and bear left down the corridor to the first door on the right. This leads into the accessible lift lobby. Take a lift up to level 10. On exiting the lift bear right and Ward C10 is located straight ahead.
• There is step free access, via lift, to Ward C10.
• Ward C10 is approximately 5m from the Main Hospital lifts.
• There is a/are manual, heavy, double door(s) between the Main Hospital Entrance and the department/service.
• Wayfinding signage is provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located on Main Drive.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (by revolving).
  • The door(s) is/are single width.
  • The width of the door opening is 231cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Main Hospital Entrance Side Door). Skip to the next section.

Outside Access (Main Hospital Entrance Side Door)

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• Entrance Details View
  • This information is for the entrance located at the front of the main hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Other Floors (Main). Skip to the next section.

Other Floors (Main)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1,2,3,4,5,6,7,8,9,10.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift (Accessible). Skip to the next section.

Lift (Accessible)

• There is a lift for public use.
• The lift is located next to E block.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 47m (51yd 1ft) from the Main Hospital Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1,2,3,4,5,6,7,8,9,10.
• There are manual, heavy, double doors to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 140cm.
• The dimensions of the lift are 175cm x 310cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low.

You are on Opening Times (Visiting Times). Skip to the next section.

Opening Times (Visiting Times)

• Monday 08:00 - 12:00.
• Monday 14:00 - 20:00.
• Tuesday 08:00 - 12:00.
• Tuesday 14:00 - 20:00.
• Wednesday 08:00 - 12:00.
• Wednesday 14:00 - 20:00.
• Thursday 08:00 - 12:00.
• Thursday 14:00 - 20:00.
• Friday 08:00 - 12:00.
• Friday 14:00 - 20:00.
• Saturday 08:00 - 12:00.
• Saturday 14:00 - 20:00.
• Sunday 08:00 - 12:00.
• Sunday 14:00 - 20:00.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an Haematology and Haematological Oncology ward.
  • This is a shared ward.
  • There is/are 2 bay(s) available.
  • There is/are 11 side room(s) available.
  • There is/are 16 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
  • The hand sanitiser is not in a suitable position for wheelchair users.
  • The width of the door opening is 172cm (5ft 8in).
  • There is level access throughout the ward.
  • There is no clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 113cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 73cm.
  • There is not a hearing assistance system available at the desk.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on level 2 in the Main Hospital Concourse.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located outside Ward D10.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other access guides that are related to this one please use the links below.
• Addenbrooke’s Main Hospital Entrance link (new tab) - click here.
• Addenbrooke’s Hospital Multi-Story Car Park 1 link (new tab) - click here.