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Ward D2

Addenbrooke’s Hospital, Hills Road, Cambridge, CB2 0QQ

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Access Guide

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Getting To The Hospital (Addenbrooke's Hospital)

  • By Road View
    • Cambridge University Hospitals are well signposted from most areas in Cambridge.
      If you are driving from outside of Cambridge, there is easy access to the campus via Addenbrooke's Road, signed from Junction 11 on the M11.
      Use of this road is restricted to those with legitimate business on campus.
      The postcode for a sat nav is CB2 0QQ.
      Cambridge University Hospitals have direct links with most of the Cambridgeshire Park and Ride sites.
      This is a good option for those travelling by car and if your visit is going to last more than two hours.
    • Cambridge University Hospitals has two main car parks for patients and visitors.
      Car park 1 has 750 patient and visitor spaces including 63 disabled spaces.
      Car park 2 has 600 patient and visitor space including 63 disabled spaces.
      All car parks are barrier operated on the entrances and exits.
      Parking is ‘Pay on Foot', meaning you pay when you are ready to leave, not in advance, you pay for the actual time parked.
      For Outpatients appointments in Clinics 1-19, please park in car park 1.
      For the emergency department there are 5 reserved 30 minute dropping and collecting bays outside the entrance, then park in car park 1.
      For Addenbrooke's Treatment Centre (ATC) clinics 30 to 33 and Day Surgery, please park in car park 2, unless you are a Blue Badge holder. In which case, there are multiple accessible bays directly outside the Addenbrooke's Treatment Centre.
      For Rosie Hospital and clinics 20-24 please park in car park 2, unless you are a Blue Badge holder. If you are a Blue Badge holder, there are multiple accessible bays either side of the hospital.
      For Blue Badge holders, designated spaces are found across the campus and within car parks 1 and 2.
      .
  • By Bus View
    • Nearly 60 buses an hour serve Addenbrooke's Hospital on weekdays from both within the City of Cambridge and beyond.
      The site is also well served at weekends, though buses are less frequent outside of working hours.
    • There is an onsite bus stop.
    • The hospital has its own bus station at the Hills Road entrance to the site.
      The majority of buses pick up and drop off here.
  • By Train View
    • Cambridge Railway Station is well served by trains and is approximately two miles from Cambridge University Hospitals.
      To get a bus to the hospital, turn left out of the station and bus stops for the campus are about 100m on the left.
      There are frequent buses and you can take a Guided Bus, a Green Park & Ride bus or a regular bus to Addenbrooke's.
      Tickets can be bought on the bus. If you buy a PlusBus train ticket this will also cover your bus travel to and from Campus.
      You can walk or cycle to Cambridge University Hospitals either by following the path besides the Guided Busway or along Hills Road.
  • Useful Links View

Getting Help and Assistance (Addenbrooke's Hospital)

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located off the main corridor, to the left as you enter.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01223 216 756.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception of each building.
  • Mobility aids are located at all major entrances.
    To contact the venue concerning general enquiries please click.
  • Additional hospital services link (new tab) - click here.
  • Comments View
    • Please note that the street level floor of the hospital is called 'Level 2'.

Hospital Parking (Accessible Parking and Drop-Off - Addenbrooke's Hospital Main Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Addenbrooke's Hospital - Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 508cm (8ft 4in x 16ft 8in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Free parking for Blue Badge holders is for 4 hours only.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 27m (29yd 1ft) from the Main Entrance.

Hospital Parking (Multi-Storey Car Park 1)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in the centre of the hospital site.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • There is a push button control at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 452cm (7ft 7in x 14ft 10in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located on the ground floor, on the left side of the car park.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are not provided.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 126m (137yd 2ft) from the Addenbrooke's Hospital - Main Entrance.

Getting To (Ward D2)

  • Ward D2 is/are located on level 2 of the Main Hospital building.
  • Access to Ward D2 is via the Main Hospital Entrance.
  • Enter via the Main Hospital Entrance and turn right onto the main concourse. Turn left and go towards the main ward lifts. Turn right into the lift lobby and continue ahead. Ward D2 is located on the right.
  • There is step free access to Ward D2.
  • Ward D2 is approximately 50m from the Main Hospital Entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the Main Hospital Entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Addenbrooke's Hospital - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital, along Main Drive.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 306cm.
    • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 99cm (3ft 3in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 118cm (3ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 133cm (4ft 4in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (by revolving).
    • The door(s) is/are single width.
    • The width of the door opening is 214cm.

Outside Access (Addenbrooke's Hospital Side Entrance)

  • Entrance Details View
    • This information is for the entrance located in front of the hospital, to the left and right of the Addenbrooke's Hospital - Main Entrance revolving doors.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 306cm.
    • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 99cm (3ft 3in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 133cm (4ft 4in).
    • There is a door release button when exiting.
    • The height of the door release button is 118cm (3ft 10in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 96cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Ward (D2)

  • Ward Information View
    • This is a/an Children's Surgical and Medicine ward.
    • This is a shared ward.
    • There is/are 5 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 22 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 172cm (5ft 8in).
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 138cm (4ft 6in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 109cm (3ft 7in).
    • There is a door release button when exiting.
    • The height of the door release button is 137cm (4ft 6in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 100cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 75cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are moderate to good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located at the rear of the hospitals main entrance lobby.
    • There are standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 08:00 to 19:00.
    • The visiting times are the same for each day.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 5m from the ward entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Day Room / Lounge Area (Play Room)

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 15m from the ward entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There is bench seating and single seats without armrests.
  • No chairs are permanently fixed.
  • Some tables are permanently fixed.
  • The distance between the floor and the lowest table is 53cm (1ft 9in).
  • The distance between the floor and the highest table is 66cm (2ft 2in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Day Room / Lounge Area (Parents' Room)

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 5m from the ward entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to manoeuvre.
  • There are sofas and also a mixture of single seats with and without armrests.
  • No chairs are permanently fixed.
  • Some tables are permanently fixed.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 104cm (3ft 5in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is not a television.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • A code is needed to access this room and this can be provided by a nurse.

Washroom (Bath and Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a height adjustable bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is/are also 1 washroom(s) which has/have a wheel in shower and a toilet.
    • The washroom surveyed is located on the right side of the ward corridor.
    • The washroom surveyed is approximately 15m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a sliding bolt.
    • The door may be difficult to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 305cm x 430cm (10ft x 14ft 1in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 160cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 81cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 138cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 200cm.
    • There is a flush on the transfer side.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The height of the toilet roll holder is 111cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 51cm (1ft 8in).
    • There are wall-mounted grab rails available for the shower.
    • The shower area is accessed via an easy slope.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 102cm (3ft 4in).
    • The bath is height adjustable.
    • The bath tap type is twist/turn. It is a mixer tap.
    • There is a shower over/for the bath.
    • The shower head is hand held.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The colour contrast between the internal washroom door and wall is high.
    • The toilet seat colour contrast is high.
    • The colour contrast between the shower wall-mounted grab rails and wall is high.
    • The colour contrast between the washroom floor and walls is high.
    • Lighting levels are good.
  • Comments View
    • The flip down baby changing table is 96cm high.

Washroom (Shower - Parents)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is/are also 1 washroom(s) which has/have a wheel in shower, a height adjustable bath, a toilet and a wash basin.
    • The washroom surveyed is located on the right side of the ward corridor.
    • The washroom surveyed is approximately 10m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a sliding bolt.
    • The door may be difficult to open.
    • The width of the door opening is 75cm (2ft 6in).
    • The dimensions of the washroom are 236cm x 211cm (7ft 9in x 6ft 11in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 161cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 89cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 109cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 131cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom does not have a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet has a lid obstructing the back rest/cistern/wall.
    • There is not a lateral transfer space.
    • There is a flush.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 106cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 55cm (1ft 10in).
    • There are not wall-mounted grab rails available for the shower.
    • The shower area is accessed via an easy slope.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The colour contrast between the internal washroom door and wall is high.
    • The toilet seat colour contrast is high.
    • The colour contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located at the end of the ward corridor and on the right.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 35m from the ward entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is medium.
    • The toilet seats have a high colour contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 71cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are good.

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