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Ward G2

Addenbrooke's Hospital, Hills Road, Cambridge, CB2 0QQ

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Access Guide

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Getting To The Hospital (Addenbrooke's Hospital)

  • By Road View
    • Cambridge University Hospitals are well signposted from most areas in Cambridge.
      If you are driving from outside of Cambridge, there is easy access to the campus via Addenbrooke's Road, signed from Junction 11 on the M11.
      Use of this road is restricted to those with legitimate business on campus.
      The postcode for a sat nav is CB2 0QQ.
      Cambridge University Hospitals have direct links with most of the Cambridgeshire Park and Ride sites.
      This is a good option for those travelling by car and if your visit is going to last more than two hours.
    • Cambridge University Hospitals has two main car parks for patients and visitors.
      Car park 1 has 750 patient and visitor spaces including 63 disabled spaces.
      Car park 2 has 600 patient and visitor space including 63 disabled spaces.
      All car parks are barrier operated on the entrances and exits.
      Parking is ‘Pay on Foot', meaning you pay when you are ready to leave, not in advance, you pay for the actual time parked.
      For Outpatients appointments in Clinics 1-19, please park in car park 1.
      For the emergency department there are 5 reserved 30 minute dropping and collecting bays outside the entrance, then park in car park 1.
      For Addenbrooke's Treatment Centre (ATC) clinics 30 to 33 and Day Surgery, please park in car park 2, unless you are a Blue Badge holder. In which case, there are multiple accessible bays directly outside the Addenbrooke's Treatment Centre.
      For Rosie Hospital and clinics 20-24 please park in car park 2, unless you are a Blue Badge holder. If you are a Blue Badge holder, there are multiple accessible bays either side of the hospital.
      For Blue Badge holders, designated spaces are found across the campus and within car parks 1 and 2.
      .
  • By Bus View
    • Nearly 60 buses an hour serve Addenbrooke's Hospital on weekdays from both within the City of Cambridge and beyond.
      The site is also well served at weekends, though buses are less frequent outside of working hours.
    • There is an onsite bus stop.
    • The hospital has its own bus station at the Hills Road entrance to the site.
      The majority of buses pick up and drop off here.
  • By Train View
    • Cambridge Railway Station is well served by trains and is approximately two miles from Cambridge University Hospitals.
      To get a bus to the hospital, turn left out of the station and bus stops for the campus are about 100m on the left.
      There are frequent buses and you can take a Guided Bus, a Green Park & Ride bus or a regular bus to Addenbrooke's.
      Tickets can be bought on the bus. If you buy a PlusBus train ticket this will also cover your bus travel to and from Campus.
      You can walk or cycle to Cambridge University Hospitals either by following the path besides the Guided Busway or along Hills Road.
  • Useful Links View

Getting Help and Assistance (Addenbrooke's Hospital)

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located off the main corridor, to the left as you enter.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01223 216 756.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main reception of each building.
  • Mobility aids are located at all major entrances.
    To contact the venue concerning general enquiries please click.
  • Additional hospital services link (new tab) - click here.
  • Comments View
    • Please note that the street level floor of the hospital is called 'Level 2'.

Hospital Parking (Accessible Parking and Drop-Off - Addenbrooke's Hospital Main Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the Addenbrooke's Hospital - Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 508cm (8ft 4in x 16ft 8in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Free parking for Blue Badge holders is for 4 hours only.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 27m (29yd 1ft) from the Main Entrance.

Hospital Parking (Multi-Storey Car Park 1)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in the centre of the hospital site.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • There is a push button control at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 452cm (7ft 7in x 14ft 10in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located on the ground floor, on the left side of the car park.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are not provided.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 126m (137yd 2ft) from the Addenbrooke's Hospital - Main Entrance.

Getting To (G2)

  • Ward G2 is/are located on the ground floor and on the right side of the hospital.
  • Access to Ward G2 is via the N Wards entrance.
  • Enter the Hospital via the N Wards entrance and go along the corridor that is ahead as you enter. Continue along this corridor and go through the manual double doors and then the automatic double doors. Continue ahead and follow the corridor around to the right. Follow the corridor for approximately 25m and the entrance to the ward will be on the left.
  • There is step free access to N Wards entrance.
  • N Wards entrance is approximately 45m from the N Wards entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (N Wards Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital and along Robinson Way.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 116cm (3ft 10in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 103cm (3ft 5in).
    • There is a door release button when exiting.
    • The height of the door release button is 102cm (3ft 4in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 138cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 156cm.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).

Ward (G2)

  • Ward Information View
    • This is a/an elderly DME ward.
    • This is a shared ward.
    • There is/are 2 bay(s) available.
    • There is/are 3 side room(s) available.
    • There is/are 13 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm (2ft 10in).
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 122cm (4ft).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 121cm (3ft 12in).
    • There is a door release button when exiting.
    • The height of the door release button is 109cm (3ft 7in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 120cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 76cm.
    • There is a hearing assistance system available at the desk.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 08/06/2022.
    • The hearing assistance system was not fully functional at the time of testing.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is fair.
    • The lighting levels in the side room are moderate to good.
    • The width of the door opening into the ensuite is over 75cm.
    • There is a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
    • The colour contrast between the walls and the floor in the ensuite is poor.
    • The lighting levels in the ensuite are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is available on the ward.
    • The system is a fixed loop.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 08/06/2022.
    • The hearing assistance system was not fully functional at the time of testing.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located at the rear of the main entrance lobby.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located at the rear of the main entrance lobby.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 12:00 to 20:00.
    • The visiting times are the same for each day.
    • Protected meal times are between 13:00 to 15:00.

Washroom (Shower Female)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 5 washroom(s) of this type in the ward.
    • The washroom surveyed is located to the left as you enter the ward.
    • The washroom surveyed is approximately 5m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is female.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 83cm (2ft 9in).
    • The dimensions of the washroom are 209cm x 301cm (6ft 10in x 9ft 11in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 70cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 125cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 137cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 77cm.
    • There is a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 57cm (1ft 10in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is fair.
    • Lighting levels are good.

Washroom (Shower - Male)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 5 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the left side of the ward corridor.
    • The washroom surveyed is approximately 15m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is male.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 86cm (2ft 10in).
    • The dimensions of the washroom are 280cm x 204cm (9ft 2in x 6ft 8in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 127cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 125cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 113cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 77cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 51cm (1ft 8in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is fair.
    • Lighting levels are good.

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