Access Guide

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Overview (Princess of Wales Hospital)

About View
- This is an acute hospital with multiple services available.
- Facilities available in the venue include: a café and vending machines.
- View information on opening times
Parking and Public Transport View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Ely train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- There is a bus stop at the front of the hospital grounds.
Getting In and Around View
- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- The ground floor and first floor can be accessed via a standard lift and stairs.
Getting Help and Assistance View
- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality and disability awareness.

There is step-free level access throughout all areas, this may include the use of a lift.
Access throughout may include manual doors and doors permanently held open.
Some flooring is shiny.
There is a high visual contrast between the walls and floor in the majority of walkways.
There is no (or very little) background noise.
Wayfinding signage is provided.
Signage is clearly visible with high contrasting colours.
The colour, design and typeface of signs is consistent throughout.
Seating available in the walkways includes: chairs with armrests and chairs without armrests.
Lighting levels were uneven at the time of the survey, with pools of light and shade.

The lift surveyed is located at the front of the hospital.
The distance from Entrance A is 22m.
The most accessible route to the lift has step-free level access.
The ground floor and first floor are accessed by this lift.
The lift door has a high visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have tactile markings and a high visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 106cm.
The internal dimensions of the lift are 156cm (width) x 222cm (depth).
The internal lift control buttons have tactile markings and a high visual contrast.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
Lighting levels were low at the time of the survey.

The lift surveyed is located along the corridor at the rear left side of the hospital.
The distance from Entrance A is 85m.
The most accessible route to the lift has step-free level access and doors permanently held open.
The ground floor and first floor are accessed by this lift.
The lift door has a high visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have tactile markings and a high visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 127cm.
The internal dimensions of the lift are 154cm (width) x 254cm (depth).
The internal lift control buttons have tactile markings and a high visual contrast.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
Lighting levels were uneven at the time of the survey, with pools of light and shade.

The stairs surveyed are located at the rear of the hospital, in the centre of the corridor.
The ground floor and first floor can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails do not extend horizontally beyond the first and last step.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 17cm.
The depth of the steps is not between 30cm and 45cm.
Lighting levels were even at the time of the survey.

The stairs surveyed are located at the end of the corridor at the rear right side of the hospital.
The ground floor and first floor can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails do not extend horizontally beyond the first and last step.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 17cm.
The depth of the steps is between 30cm and 45cm.
Lighting levels were even at the time of the survey.

The stairs surveyed are located along the corridor at the rear left side of the hospital.
There are double manual doors to access the stairwell.
The ground floor and first floor can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails do not extend horizontally beyond the first and last step.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 17cm.
The depth of the steps is between 30cm and 45cm.
Lighting levels were low at the time of the survey.