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Clinic 21 - Outpatients Department

The Rosie Hospital, Robinson Way, Cambridge, CB2 0SW

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Access Guide

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Getting To (Clinic 21)

Hospital Parking (Accessible Parking and Drop-Off - Rosie Hospital)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located around Rosie Hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 238cm x 412cm (7ft 10in x 13ft 6in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of Rosie Hospital.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Free parking for Blue Badge holders is for 4 hours only.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 37m (40yd 1ft) from the Rosie Hospital Entrance.

Entrance (Rosie Hospital Entrance)

  • This entrance is located at the rear of the hospital building, along Robinson Way.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 113cm.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 178cm.
  • The doors have a medium visual contrast.
  • There is a push pad or push button to exit at a height of 100cm.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 170cm.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into level 1 of the Rosie Hospital.

Entrance (Clinic 21)

  • This entrance is located on level 1 of the Rosie Hospital.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 196cm.
  • The doors have a high colour contrast.

Department / Service (Clinic 21)

  • Location and Access View
    • Clinic 21 is located on level 1 of the Rosie Hospital.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.

Toilet and Changing Facilities (Clinic 21)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • The toilets with adaptations are located at the rear of the main waiting area, to the left; and along the blood tests corridor off the main waiting area.
    • The transfer space varies between toilets with adaptations.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations at the rear of the main waiting area, to the left.

Reception (Clinic 21 Reception)

  • Location View
    • The reception is located ahead from the Clinic 21 entrance, on the left.
    • The distance from the Clinic 21 entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 105cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 73cm.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Room A)

  • The room surveyed was Room A.
  • The room is located off the main waiting area.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Blood Tests)

  • The room surveyed was Blood Tests.
  • The room is located at the end of the corridor to the right of the main waiting area.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the main waiting area, to the left.
    • The distance from the Clinic 21 entrance is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 232cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 137cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 186cm from the floor.
    • The height of the baby change facility when in use is 98cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.