Access Guide
Shared Section (Getting To The Hospital)
Getting To The Hospital (Addenbrookes Hospital)
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By Road
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- Cambridge University Hospitals are well sign posted from most parts of Cambridge.
If you are driving from outside Cambridge, there is easy access to the campus via Addenbrooke's Road, signed from Junction 11 on the M11.
Use of this road is restricted to those with legitimate business on campus. The post code for a sat nav is CB2 0QQ.
Cambridge University Hospitals have direct links with most of the Cambridgeshire Park and Ride sites.
This is a good option for those travelling by car and if your visit is going to last more than two hours. - Cambridge University Hospitals has 2 main car parks for patients and visitors.
Car park 1 has 750 patient and visitor spaces including 63 disabled spaces.
Car park 2 has 600 patient and visitor space including 63 disabled spaces.
All car parks are barrier operated on the entrances and exits.
Parking is ‘Pay on Foot’. Pay on foot means you pay when you are ready to leave, not in advance, you pay for the actual time parked.
For Outpatients appointments Clinics 1-19, please park in car park 1.
For the emergency department there are 5 reserved 30 minute dropping and collecting bays outside the entrance, then park in car park 1.
For Addenbrooke's Treatment Centre (ATC) clinics 30 to 33 and Day Surgery, please park in car park 2.
For Rosie Hospital and clinics 20-24 please park in car park 2.
For Blue Badge holders designated spaces are found across the campus and within car parks 1 & 2.
Visitors parking is located in either car park 1 or 2.
- Cambridge University Hospitals are well sign posted from most parts of Cambridge.
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By Bus
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- Nearly 60 buses an hour serve Addenbrooke's Hospital on weekdays from both within the City of Cambridge and beyond.
The site is also well served at weekends, though buses are less frequent outside of working hours.
The hospital has its own bus station at the Hills Road entrance to the site. The majority of buses pick up and drop off here.
- Nearly 60 buses an hour serve Addenbrooke's Hospital on weekdays from both within the City of Cambridge and beyond.
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By Train
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- Cambridge Railway Station is well served by trains from a wide area and is about two miles from Cambridge University Hospitals.
There are good options to get to Cambridge University Hospitals from the station.
To get a bus turn left out of the station and bus stops for the campus are about 100m on the left.
There are frequent buses and you can take a Guided Bus, a Green Park & Ride bus or a regular bus to Addenbrooke's.
Tickets can be bought on the bus. If you buy a PlusBus train ticket this will also cover your bus travel to and from Campus and is a good deal.
You can walk or cycle to Cambridge University Hospitals either by following the path besides the Guided Busway or along Hills Road.
- Cambridge Railway Station is well served by trains from a wide area and is about two miles from Cambridge University Hospitals.
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Useful Links
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- Please click on the link below for more information on bus timetables.
- To view the web page described above click here (opens in new tab).
- Please click on the link below for more information on train times.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Addenbrookes Hospital)
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located off the corridor, to the left as you enter.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01223 216 756.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main reception.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact the main reception of each building.
- Mobility aids are located at all major entrances.
To contact the venue concerning general enquiries please click. - Additional hospital services link (new tab) - click here.
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Comments
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- Please note that the street level floor of all the hospital is called 'Level 2'.
Hospital Parking (Drop-Off Point)
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Parking
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- The hospital does not have a dedicated car park.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of the Rosie Hospital Main Entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
Getting To (WRVS Coffee Shop)
- The WRVS Coffee Shop is/are located on the first floor of the Rosie Hospital.
- Access to the WRVS Coffee Shop is via the Rosie Hospital Main Entrance.
- Enter via the Rosie Hospital Main Entrance. The main reception is located on the right. Proceed down to the corridor and the WRVS Coffee Shop is located on the right.
- There is step free access to the WRVS Coffee Shop.
- The WRVS Coffee Shop is approximately 21m from the Rosie Hospital Main Entrance.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Rosie Hospital Main Entrance)
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Entrance Details
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- This information is for the entrance located at the rear of the hospital site on Robinson Way.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 194cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 192cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Opening Times
- Monday 09:30 - 14:00.
- Tuesday 09:30 - 14:00.
- Wednesday 09:30 - 14:00.
- Thursday 09:30 - 14:00.
- Friday Closed.
- Saturday 09:30 - 14:00.
- Sunday Closed.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
Eating and Drinking
- The following information is for the café.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 11m (12yd 1in) from the Rosie Hospital Main Entrance.
- The standard height for tables is 70cm.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are not available.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
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Comments
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- The nearest accessible toilet is located on level 1 of the Rosie Hospital.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The nearest standard toilet is located on level 1 of the Rosie Hospital.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Addenbrooke’s Main Hospital Entrance link (new tab) - click here.
- Rosie Hospital Main Entrance link (new tab) - click here.
- Addenbrooke’s Hospital Multi-Storey Car Park 2 link (new tab) - click here.