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Chitra Sethia Autism Centre

Fulbourn Hospital, Fulbourn, Cambridge, CB21 5EF

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Access Guide

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Overview (Chitra Sethia Autism Centre)

  • About View
    • This is a mental health centre with multiple services available.
    • Services available in the venue include: Autism Centre and library services.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • The following areas have stepped access: the first floor of the centre.
    • Access throughout may include manual doors and narrow walkways.
    • Th ground and first floor can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language can be provided virtually.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Chitra Sethia Autism Centre)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the left as you enter the centre.
    • One toilet with adaptations has a right hand transfer space. The other toilet with adaptations has no transfer space.
    • The shared standard toilet facilities are located to the left as you reach the top of the left side stairs on the first floor.

Parking (Visitor Parking)

  • Car Park View
    • The car park is located at the rear of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Chitra Sethia Autism Centre Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a bell at a height of 132cm.
  • There are double manual doors at this entrance.
  • One of the doors was locked.
  • The locked door can be opened on request.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 87cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 119cm.
  • There is step-free level access as you enter.

Seating Area (Waiting Area)

  • Location and Access View
    • The waiting area is located ahead as you enter the centre.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and sofas.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Getting Around (Chitra Sethia Autism Centre)

  • The following areas have stepped access: the first floor of the centre.
  • Access throughout may include manual doors and narrow walkways.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests and sofas.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Ground Floor - The Garden Room)

  • The room is located to the right as you enter the centre.
  • The distance from the main entrance is 3m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a medium visual contrast.
  • The doors open inwards.
  • The doors require effort to open.
  • The width of the opening is 138cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables and coffee tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (Left Side Stairs)

  • The stairs surveyed are located at the end of the corridor on the left side of the centre.
  • There is a single manual door to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 14 steps between floors.
  • The steps have low visual contrast markings and have a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 21cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (First Floor - Consultation Room 2)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Consultation Room 2.
  • The room is located on the first floor, to the right from the stairs.
  • The most accessible route to the room has steps.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 69cm.
  • There is step-free level access throughout the room.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: coffee tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left as you enter the centre.
    • The distance from the main entrance is 10m.
    • The most accessible route to the toilet has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 176cm (width) x 149cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 113cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 105cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.