You are on Overview (Healthy Living Centre - OPAC Community Services). Skip to the next section.

Overview (Healthy Living Centre - OPAC Community Services)

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• About View
  • This is a health centre with multiple services available.
  • Services available in the venue include: OPAC Community Services, a fitness suite, an education room, consulting rooms and treatment rooms.
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • There is a drop-off point, on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is Peterborough station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors.
  • The ground, first and second floor can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language can be provided virtually.
  • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities (Healthy Living Centre - OPAC Community Services). Skip to the next section.

Toilet and Changing Facilities (Healthy Living Centre - OPAC Community Services)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located to the left and right as you enter the centre, and to the right as you exit the lift on the first floor.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared step-free standard toilet facilities are located to the right as you exit the lift on the first floor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located ahead and to the right as you enter the centre.
• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located on the ground floor along the corridor on the left side of the centre.

You are on Parking (Visitor Parking). Skip to the next section.

Parking (Visitor Parking)

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• Car Park View
  • The car park is located in front of the centre, along Princes Street.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 343cm (width) x 465cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 7m from the Healthy Living Centre entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are not available.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the Healthy Living Centre entrance.
  • There is a dropped kerb with tactile paving from the drop-off point.

You are on Entrance (Healthy Living Centre Entrance). Skip to the next section.

Entrance (Healthy Living Centre Entrance)

• This entrance is located at the front of the Healthy Living Centre.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• The height of the hand sanitiser is 99cm.
• There is a single automatic door at this entrance.
• The door is permanently held open.
• The width of the opening is 129cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second single automatic door.
• The second door is permanently held open.
• The width of the opening is 130cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Healthy Living Centre Reception). Skip to the next section.

Reception (Healthy Living Centre Reception)

• The reception is located ahead as you enter the Healthy Living Centre.
• The distance from the Healthy Living Centre Entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 74cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
• Furniture available in this area includes: coffee tables.
• Some seating is fixed.

You are on Getting Around (Healthy Living Centre - OPAC Community Services). Skip to the next section.

Getting Around (Healthy Living Centre - OPAC Community Services)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Ground Floor - Treatment / Interview Room 3). Skip to the next section.

Consultation / Medical Room (Ground Floor - Treatment / Interview Room 3)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Treatment / Interview Room 3.
• The room is located along the corridor ahead as you enter the Healthy Living Centre.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door requires effort to open.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Ground Floor - Consulting / Interview Room 6). Skip to the next section.

Consultation / Medical Room (Ground Floor - Consulting / Interview Room 6)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Consulting / Interview Room 6.
• The room is located along the corridor ahead as you enter the Healthy Living Centre.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door requires effort to open.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
• Furniture available in the room includes: coffee tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Gym (Ground Floor - Fitness Suite). Skip to the next section.

Gym (Ground Floor - Fitness Suite)

• The gym is located at the end of the corridor on the left side of the centre.
• There is step-free level access into the gym.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 87cm.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is staffed at specific times.
• The walls and floor have a high visual contrast.
• There is clear manoeuvring space between equipment (150cm x 150cm).
• Seating available in this area includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Lift (Centre Lift). Skip to the next section.

Lift (Centre Lift)

• The lift surveyed is located to the left as you enter the Healthy Living Centre.
• The distance from the Healthy Living Centre entrance is 5m.
• The most accessible route to the lift has step-free level access and manual doors.
• The ground, first and second floor are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 109cm (width) x 139cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system and a visual floor indicator.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Centre Stairs). Skip to the next section.

Stairs (Centre Stairs)

• The stairs surveyed are located to the left as you enter the Healthy Living Centre.
• There is a single manual door to access the stairwell.
• The ground, first and second floor can be accessed by these stairs.
• There are 17 steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (First Floor - Consulting Room 10). Skip to the next section.

Consultation / Medical Room (First Floor - Consulting Room 10)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Consulting Room 10.
• The room is located along the corridor to the left as you exit the lift on the first floor.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door requires effort to open.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 182cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Parent and Baby Room / Feeding Room (Ground Floor - Baby Change). Skip to the next section.

Parent and Baby Room / Feeding Room (Ground Floor - Baby Change)

• The room surveyed is located ahead and to the right as you enter the centre.
• The distance from the Healthy Living Centre entrance is 10m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• The door opens outwards and has a medium visual contrast.
• The door requires effort to open.
• The width of the door opening is 86cm.
• Internally the door has a medium visual contrast.
• The height of the baby change facility when in use is 84cm.
• There is a toilet, a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
• The wash basin has a lever tap.
• The room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Bathroom with Adaptations (Ground Floor - Shower and Toilet). Skip to the next section.

Bathroom with Adaptations (Ground Floor - Shower and Toilet)

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• Location and Access View
  • The bathroom surveyed is located on the ground floor along the corridor on the left side of the centre.
  • The distance from the Healthy Living Centre entrance is 15m.
  • The most accessible route to the bathroom has step-free level access and manual doors.
  • There is step-free level access into the bathroom.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the bathroom are 245cm (width) x 340cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 177cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 104cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The bathroom has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 124cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever.
  • There is a flip-down shower seat.
  • The shower seat is 49cm from the floor.
  • There are dropdown rails for the shower.
  • The shower dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.

You are on Toilet with Adaptations (Ground Floor - Transfer On Both Sides). Skip to the next section.

Toilet with Adaptations (Ground Floor - Transfer On Both Sides)

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• Location and Access View
  • The toilet surveyed is located ahead and to the right as you enter the centre.
  • The distance from the Healthy Living Centre entrance is 10m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 179cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
  • The lateral transfer space on the left is 65cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 75cm (from the side of the toilet pan).
  • There is a spatula flush on the right transfer side.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a low visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is not a toilet roll holder.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 101cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 124cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.