Access Guide
Overview (Newtown Centre Child and Adolescent Mental Health Service)
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About
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- This is health centre with multiple services available.
- Services available in the venue include: child and adolescent mental health service, Cambridgeshire child and adolescent substance use service (CASUS) and consulting rooms.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Huntingdon station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and automatic doors.
- The ground and first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Newtown Centre Child and Adolescent Mental Health Service)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilet with adaptations is located to the left as you enter the centre.
- The transfer space varies between left and right in the toilets with adaptations.
- The shared step-free standard toilet facilities are located to the left as you enter the centre.
- The shared step-free standard toilet facilities are located to the left as you exit the lift foyer on the first floor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations to the left as you enter the centre.
Parking (Newtown Centre Parking)
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Car Park
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- The car park is located on the left side of the building, along Nursery Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 5m from the Newtown Centre Adult and Older People Mental Health entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- The nearest designated bay is 25m from the Newtown Centre Child and Adolescent Mental Health Service entrance.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Newtown Centre Child and Adolescent Mental Health Service Entrance)
- This entrance is located at the front of the building, along Nursery Road.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a bell at a height of 133cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 141cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 101cm.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 141cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
- There is step-free level access as you enter.
Reception (Child and Adolescent Mental Health Service Reception)
- The reception is located ahead and to the right as you enter the centre.
- The distance from the Child and Adolescent Mental Health Service entrance is 10m.
- There is step-free level access to reception.
- The height of the reception desk is 74cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
Getting Around (Newtown Centre Child and Adolescent Mental Health Service)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and automatic doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Ground Floor - Room 34 / The Beacon Room)
- The room is located to the left as you enter the Newtown Centre.
- The distance from the Newtown Centre Child and Adolescent Mental Health Service entrance is 10m.
- The most accessible route to the room has step-free level access and automatic doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The door requires effort to open.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables, coffee tables and desks.
- The desks are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Newtown Centre Lift)
- The lift surveyed is located to the right as you enter the centre.
- The distance from the Newtown Centre Child and Adolescent Mental Health Service entrance is 6m.
- The most accessible route to the lift has step-free level access and automatic doors.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 109cm (width) x 137cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Newtown Centre Stairs)
- The stairs surveyed are located to the right as you enter the centre.
- There is a single automatic door to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 16 steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (First Floor - Room H)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; Room H.
- The room is located on the first floor, on the right side of the centre.
- The most accessible route to the room has step-free level access, manual doors and automatic doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door is easy to open.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (First Floor - Room I)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; Room I.
- The room is located ahead as you exit the lift foyer on the first floor.
- The most accessible route to the room has step-free level access and automatic doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door is easy to open.
- The width of the opening is 73cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter the centre.
- The distance from the Newtown Centre Child and Adolescent Mental Health Service entrance is 3m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 84cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 164cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 86cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 112cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 109cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 97cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
