Access Guide
Overview (Oak Tree Centre)
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About
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- This is a community centre with multiple services available.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Huntingdon train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality and diversity training.
Toilet and Changing Facilities (Oak Tree Centre)
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Toilet Facilities
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- There are 4 toilets with adaptations.
- Toilets with adaptations are located on the ground, first and second floors of the Oak Tree Centre.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located on the ground, first and second floors of the Oak Tree Centre.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on the first floor of the Oak Tree Centre.
- Parent and baby changing facilities are located on the ground, first and second floors of the Oak Tree Centre.
Parking (Front Car Park)
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Car Park
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- The car park is located at the front of the Oak Tree Centre, at the end of Oak Drive.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 239cm (width) x 477cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 120cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 7m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Car Park 1)
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Car Park
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- The car park is located at the rear of the centre, along Sallowbush Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the Oak Tree Centre.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 113cm.
- There is a key fob/card reader at a height of 104cm.
- The height of the hand sanitiser is 115cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 123cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 140cm.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
Reception (The Oak Tree Centre Reception)
- The reception is located ahead as you enter the Oak Tree Centre.
- The distance from the main entrance is 14m.
- There is step-free level access to reception.
- The height of the reception desk is 122cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and bariatric chairs with armrests.
- Furniture available in this area includes: coffee tables.
Getting Around (Oak Tree Centre)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Some flooring is shiny and patterned.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
Lift (Right Side Lift)
- The lift surveyed is located on the right side of the Oak Tree Centre.
- The distance from the main entrance is 18m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 106cm (width) x 157cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
Lift (Left Side Lift)
- The lift surveyed is located on the left side of the Oak Tree Centre.
- The distance from the main entrance is 35m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 106cm (width) x 157cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs (Left Side Stairs)
- The stairs surveyed are located on the left side of the Oak Tree Centre.
- There is a single manual door to access the stairwell.
- The ground, first and second floor can be accessed by these stairs.
- There are 20 steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Baby Change)
- The room surveyed is located to the left as you enter the Oak Tree Centre.
- The distance from the main entrance is 18m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens by sliding and has a high visual contrast.
- The width of the door opening is 82cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 94cm.
- There is a wash basin and a paper towel dispenser in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: chairs with armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Changing Places (Left Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located at the end of the walkway that is ahead as you exit the right side lift on the first floor.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the right side lift is 35m.
- The most accessible route to the Changing Places facility has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial, tactile, written text and Braille signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 280cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The transfer space on the left as you face the toilet is 205cm.
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 87cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 140cm.
- The facility hoist is powered overhead and accesses the changing bench and the toilet.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 109cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin, a sanitary bin and a waste bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the right side of the Oak Tree Centre.
- The distance from the main entrance is 18m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 211cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 79cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 109cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 106cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
