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Phorpres Close

Unit 2, Cygnet Park, Hampton, Peterborough, PE7 8FZ

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Access Guide

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Overview (Phorpres Close)

  • About View
    • This is a staff based building.
    • Facilities available in the venue include: staff offices, meeting rooms and spaces.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have stepped access: the staff break out room and Learning and Organisational Development office.
    • Access throughout may include manual doors.
    • The ground floor and first floor can be accessed via a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language can be provided virtually.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: autism awareness.

Toilet and Changing Facilities (Phorpres Close)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor and first floor foyer.
    • All toilets with adaptations have a right hand transfer space.
    • The shared step-free toilet facilities are located on the ground floor and first floor foyer.
  • Washroom and Shower Facilities View
    • Standard washroom facilities are located at the rear of the Phorpres Close entrance foyer.

Parking (Phorpres Close Parking)

  • Car Park View
    • The car park is located in front and on the left side of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 432cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 57cm.
    • The nearest designated bay is 16m from the Phorpres Close entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for visitors, Blue Badge holders and staff only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 228cm (width) x 470cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Phorpres Close Entrance)

  • This entrance is located on the left side of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a key fob/card reader at a height of 137cm.
  • There is an intercom at a height of 138cm.
  • The height of the hand sanitiser is 135cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 84cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 137cm.
  • The minimum width between the fixed barriers is 167cm.
  • There is step-free level access as you enter.

Reception (Visitors and Staff Sign In)

  • The reception is located in front and to the right as you enter.
  • The distance from the Phorpres Close entrance is 3m.
  • There is step-free level access to reception.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 127cm to 141cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.

Getting Around (Phorpres Close)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: the staff break out room and Learning and Organisational Development office.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable in some areas.

Lift (Phorpres Close Lift)

  • The lift surveyed is located on the left side of the Phorpres Close entrance foyer.
  • This lift is a platform lift.
  • The distance from the Phorpres Close entrance is 5m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 88cm.
  • The internal dimensions of the lift are 109cm (width) x 150cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.

Stairs (Phorpres Close Stairs)

  • The stairs surveyed are located ahead and to the left as you enter.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (Staff Break Out)

  • The room is located on the first floor and through the office space.
  • The distance from the Phorpres Close lift is 40m.
  • The most accessible route to the room has a lift, steps and manual doors.
  • There is no signage on or near the door.
  • There is stepped access into the room.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests, sofas and high stools.
  • Furniture available in the room includes: tables, coffee tables and high tables.
  • Some tables are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Kitchen

  • The kitchen is located on the left side of the open office.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a microwave, a fridge, a toaster and a kettle.
  • Seating available in the kitchen includes: chairs without armrests.
  • Furniture available in the kitchen includes: tables.
  • The tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.

Standard Shower Facilities (Ground Floor - Shower Room)

  • The standard shower facilities surveyed are located at the rear of the Phorpres Close entrance foyer.
  • The distance from the Phorpres Close entrance is 6m.
  • The most accessible route has step-free level access.
  • There is step-free level access into the shower.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 78cm.
  • Internally the door has a high visual contrast.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear of the Phorpres Close entrance foyer.
    • The distance from the Phorpres Close entrance is 6m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 223cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 81cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 134cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin, a clinical waste bin and a waste bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.