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Unit 7 & 8 Meadow Park (HQ) - Corporate Services

Meadow Park, Meadow Lane , St Ives, Cambridgeshire , PE27 4LG

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Access Guide

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COVID-19 Information

  • The information in this section was taken in June 2021.
  • Social distancing measures are in place within the office areas.

Summary

  • This is a non clinical staff base.
  • Services within the building include: Corporate services.

Getting Here

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 200cm x 420cm (6ft 7in x 13ft 9in).
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located on the car park side of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 108cm (3ft 7in).
    • There is an intercom.
    • The height of the intercom is 108cm (3ft 7in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 113cm (3ft 8in).
    • There is a door release button when exiting.
    • The height of the door release button is 110cm (3ft 7in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the main entrance leading from the car park.
    • The ramp/slope gradient is slight.

Reception (Corporate Services Reception)

  • Reception View
    • The reception point is located on the right as you enter the building.
    • The reception point is approximately 2m (2yd 7in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/06/2021.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is not space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Area(s) (Ground Floor)

  • The facilities/services located on the ground floor include; corporate services.
  • There is step-free access throughout the area.
  • There are not doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; some desks and refreshment counters.
  • The type of flooring in the open plan/communal areas is carpet and vinyl.
  • There is good colour contrast between the walls and floor in all areas.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
  • Wayfinding signage is not provided.
  • There is no overhead signage in this area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • There is tactile signage on meeting room doors in this area.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.
  • Refreshment Area(s) View
    • There is a communal refreshment area.
    • The communal refreshment area is to the right of the area next to the accessible toilet.
    • There is a clear unobstructed route to the refreshment area.
    • There is not a dual height refreshment counter.
    • The height of the counter(s) is/are 93cm.
    • There is not a knee recess under a work surface.
    • There is a sink at refreshment areas.
    • The height of the sink is 93cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
  • Comments View
    • At the time of survey (June 2021) the refreshment area was not open for use.

Kitchen (Staff Kitchen)

  • The kitchen is located on the ground floor.
  • There is step-free access to the kitchen.
  • There is a/are door(s) to access the kitchen.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are not push pad activated.
  • The door(s) is/are single width.
  • The door has a closer and maybe difficult for some to open.
  • The width of the door opening is 86cm.
  • There is not ample room for a wheelchair user to manoeuvre within the kitchen.
  • The height of the work surfaces are 93cm (3ft 1in).
  • There is a dual height refreshment counter.
  • The dual work surface heights are 77cm and 93cm.
  • There is a work surface with a clear knee recess.
  • There is not a height adjustable work surface.
  • The type of flooring in this area is vinyl.
  • There are sofas and chairs without armrests within the kitchen.
  • Tables are not permanently fixed.
  • Chairs are not permanently fixed.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • The standard height for tables is 73cm.
  • Vending machines are not available.
  • Plastic/takeaway cups are not available.
  • Drinking straws are not available.
  • Lighting levels are moderate to good.

Conference / Meeting Facilities (Ground Floor - Red Meeting Room)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor.
  • There is step-free access to the conference/meeting facilities.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is a hearing assistance system for the room(s) available on request.
  • There are some chairs with armrests on both sides within the room(s).
  • There is not sufficient space for a wheelchair user to manoeuvre within the room(s).
  • The lighting levels in the room(s) are moderate to good.
  • This room can be opened up with the Orange meeting room to make a larger area.

Conference / Meeting Facilities (Ground Floor - Green Meeting Room)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor.
  • There is step-free access to the conference/meeting facilities.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is a hearing assistance system for the room(s) available on request.
  • There are some chairs with armrests on both sides within the room(s).
  • There is not sufficient space for a wheelchair user to manoeuvre within the room(s).
  • The lighting levels in the room(s) are moderate to good.

Other Floors (Left Stairwell)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are moderate to good.

Other Floors (Right Stairwell)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are moderate to good.

Area(s) (First Floor)

  • The facilities/services located on the first floor include; Corporate Services.
  • There is not step-free access throughout the majority of the building.
  • There are not doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • The type of flooring in the open plan/communal areas is carpet and vinyl.
  • There is good colour contrast between the walls and floor in all areas.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests, adjustable chairs with wheels but no armrests and sofas.
  • Wayfinding signage is not provided.
  • There is no overhead signage in this area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • There is tactile signage on meeting room doors in this area.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.
  • Refreshment Area(s) View
    • There is a communal refreshment area.
    • The refreshment area is located to the right of this floor, next to the right stairwell.
    • There is a clear unobstructed route to the refreshment area.
    • There is not a dual height refreshment counter.
    • The height of the counter(s) is/are 93cm.
    • There is not a knee recess under a work surface.
    • There is a sink at refreshment areas.
    • The height of the sink is 93cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.
  • Breakout Area(s) View
    • There is a clear unobstructed route to the breakout area(s).
    • The following types of seating can be found in breakout space(s); chairs with armrests.
    • The clear floor space beneath tables in the breakout space(s) is 70cm.
    • Vending machines are not available.
    • A cash machine is not available.
  • Comments View
    • The seating consists of booth type bench seating.

Conference / Meeting Facilities (First Floor - Blue Meeting Room)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the first floor.
  • There is stepped access to the conference/meeting facilities.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is a hearing assistance system for the room(s) available on request.
  • There are no chairs with armrests on both sides within the room(s).
  • The lighting levels in the room(s) are moderate to good.

Area(s) (Second Floor)

  • The facilities/services located on the second Floor include; Corporate Services.
  • There is not step-free access throughout the majority of the building.
  • There are not doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The type of flooring in the open plan/communal areas is carpet and vinyl.
  • There is good colour contrast between the walls and floor in all areas.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
  • Wayfinding signage is not provided.
  • There is no overhead signage in this area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • There is tactile signage on meeting room doors in this area.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.
  • Refreshment Area(s) View
    • There is a communal refreshment area.
    • The communal refreshment area is to the right of the floor.
    • There is a clear unobstructed route to the refreshment area.
    • There is not a dual height refreshment counter.
    • The height of the counter(s) is/are 93cm.
    • There is not a knee recess under a work surface.
    • There is a sink at refreshment areas.
    • The height of the sink is 93cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.

Conference / Meeting Facilities (Second Floor - Purple Meeting Room)

  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the second floor.
  • There is stepped access to the conference/meeting facilities.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is a hearing assistance system for the room(s) available on request.
  • There are no chairs with armrests on both sides within the room(s).
  • There is not sufficient space for a wheelchair user to manoeuvre within the room(s).
  • The lighting levels in the room(s) are moderate to good.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a shower.
    • There is/are 1 washroom(s) of this type in the building.
    • The washroom surveyed is located on the ground floor next to the right stairwell.
    • The washroom surveyed is approximately 35m from the main entrance.
    • There is step free access to the washroom surveyed once inside the building.
    • This washroom is shared.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 134cm x 90cm (4ft 5in x 2ft 11in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There are coat hooks at 172cm and 180cm from the floor.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is not a soap dispenser.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is not a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
    • The shower cubicle is accessed via a medium step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are moderate to good.

Accessible Toilet(s) (Ground Floor - Left Hand Transfer)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • This accessible toilet is located to the right of the building next to the stairwell entrance.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The door is light.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 152cm x 218cm (4ft 12in x 7ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a flashing fire alarm beacon within the toilet.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 156cm and 168cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 92cm (3ft).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 103cm (3ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Ground Floor - Right Stairwell)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located next to the right stairwell.
    • The shared toilet(s) is/are approximately 35m (38yd 10in) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Ground Floor - Left Stairwell - Toilets and Wudu)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the ground floor next to the left stairwell.
    • The shared toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Standard Toilet(s) (First Floor - Right Stairwell)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located next to the right stairwell on the first floor.
    • Inside the venue, there is not level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Standard Toilet(s) (First Floor - Left Stairwell)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor next to the left stairwell.
    • The shared toilet(s) is/are approximately 3m (3yd 10in) from the stairs.
    • Inside the venue, there is not level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Second Floor - Left Stairwell)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the second floor next to the left stairwell.
    • The shared toilet(s) is/are approximately 2m (2yd 7in) from the stairs.
    • Inside the venue, there is not level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Second Floor - Right Stairwell)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the second floor next to the right stairwell.
    • The shared toilet(s) is/are approximately 3m (3yd 10in) from the stairs.
    • Inside the venue, there is not level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.