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Wisbech Dental Healthcare

Rowan Lodge, North Cambridgeshire Hospital , The Park, Cambridgeshire, PE13 3AB

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Access Guide

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Getting To (Wisbech Dental Healthcare)

Parking (Accessible Parking)

  • Car Park View
    • The car park is located at the front of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 228cm (width) x 475cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 132cm.
    • The nearest designated bay is 15m from entrance 5.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
    • There are 3 parent and child bays within this car park.

Entrance (Entrance 4)

  • This entrance is located at the centre of the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a bell at a height of 145cm.
  • The height of the hand sanitiser is 100cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 119cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 117cm.
  • The second set of doors have a medium visual contrast.
  • The minimum width between the bollards is 158cm.
  • There is step-free level access as you enter.
  • This entrance brings you in to the centre of the hospital.

Entrance (Rowan Lodge Entrance)

  • This entrance is located on the left side of the hospital.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 100cm.
  • The width of the opening is 158cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 100cm.

Department / Service (Wisbech Dental Healthcare)

  • Location and Access View
    • Wisbech Dental Healthcare is located on the left side of the hospital, at the rear of Rowan Lodge.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a bell at a height of 140cm.
    • The height of the hand sanitiser is 121cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 176cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 4 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • There is a portable hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (Wisbech Dental Healthcare)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left of the Wisbech Dental Healthcare entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The shared step-free toilet facilities are located to the left of the Wisbech Dental Healthcare entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Reception (Wisbech Dental Healthcare Reception)

  • The reception is located ahead and to the left as you enter Wisbech Dental Healthcare.
  • The distance from the Wisbech Dental Healthcare entrance is 8m.
  • There is step-free level access to reception.
  • The height of the reception desk is 108cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and glazed screens.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Consultation / Medical Room (Surgery 1)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Surgery 1.
  • The room is located ahead and to the right as you enter Wisbech Dental Healthcare.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and chairs with armrests.
  • Furniture available in the room includes: tables.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Surgery 3)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Surgery 3.
  • The room is located at the end of the Wisbech Dental Healthcare corridor, on the left.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks and tables.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey.

Imaging Room (X-Ray)

  • The room surveyed was; X-Ray.
  • The room is located at the end of the Wisbech Dental Healthcare corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door opens inwards.
    • The width of the opening is 86cm.
    • There is step-free level access throughout the room.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Furniture available in the room includes: desks.
    • The tables are fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left of the Wisbech Dental Healthcare entrance.
    • The distance from the Wisbech Dental Healthcare entrance is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 177cm (width) x 341cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 87cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 105cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a pedal bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is another wash basin at 81cm high with vertical grab rails on both sides and a lever mixer tap. The additional soap dispenser is 101cm high.