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Woburn Court – Bedfordshire

Woburn Court, Railton Road, Kempston, Bedford, MK42 7PN

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Access Guide

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Summary

  • This is a non clinical staff base.
  • Services on the ground floor include: Staff offices and meeting rooms.

Getting Here (Woburn Court – Bedfordshire)

Parking

  • The venue does have its own parking facilities.
  • The car park is located at the front and rear of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 488cm (8ft x 16ft).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There are not parking charges for the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 3m (3yd 10in) from the main entrance.
  • There is not a/are not clearly marked drop-off point(s).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Woburn Court'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 147cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 163cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The ramp/slope is located in front of the entrance.
  • Ramp/Slope View
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Staff Entrance Only'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • A key fob is required for access at this entrance.
  • The height of the key fob reader is 105cm.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 81cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 87cm.
  • A key fob is required to enter through the second door. The height of the key fob reader is 118cm. There is a door release button which is 118cm in height.
  • The ramp/slope is located to the left of the entrance.
  • Ramp/Slope View
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 102cm (3ft 4in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the right of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 13cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is a drain on the slope which reduces the width to 72cm.

Reception

  • Reception View
    • The reception point is located to the right as you enter the building.
    • The reception point is approximately 3m (3yd 10in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is not staffed.
    • There is a bell to attract attention.
    • The bell is at a suitable height for a wheelchair user.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Getting Around (Woburn Court – Bedfordshire)

  • Access View
    • There is step free access throughout the building.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is carpet.
    • Handrails are not provided in corridors.
    • Seating is not provided in corridors.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Lift

  • There is a lift for public use.
  • The lift is located ahead as you enter the main entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right as you enter the main entrance.
  • The stairs are approximately 3m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have open risers.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

Area(s) (Office)

  • The facilities/services located ground floor include; open plan office with three small private offices.
  • There is step-free access throughout the area.
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet.
  • Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The type of flooring in the open plan/communal areas is carpet.
  • There is good colour contrast between the walls and floor in all areas.
  • There is a height adjustable desk in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
  • Wayfinding signage is not provided.
  • There is no overhead signage in this area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is background music in this area.
  • Music is played throughout the office.
  • There is not a hearing assistance system in the communal areas of the building.

Area(s) (First Floor Office)

  • The facilities/services located on the first floor include; an office area, toilet facilities and a meeting room.
  • There is step-free access throughout the first floor.
  • There are not doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; meeting pods, some desks and refreshment counters.
  • The type of flooring in the open plan/communal areas is carpet.
  • There is good colour contrast between the walls and floor in all areas.
  • Access to other floors/levels is via stairs and lift.
  • There are no height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
  • Wayfinding signage is not provided.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.
  • Refreshment Area(s) View
    • There is a communal refreshment area.
    • There is a clear unobstructed route to the refreshment area.
    • There is not a dual height refreshment counter.
    • There is not a knee recess under a work surface.
    • There is a sink at refreshment areas.
    • The height of the sink is 93cm.
    • The wash basin tap type is twist/turn.
    • There is a mixer tap.

Kitchen

Room(s) (Meeting Room G10)

  • The room surveyed was Meeting Room G10.
  • Meeting Room G10 is located to the rear right of the building.
  • Access View
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • The lectern is not height adjustable.
    • There is not a hearing assistance system for the room(s).
    • This room has a television screen and a whiteboard.
    • There is not a red flashing fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture can be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There is a/are chair(s) with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Kitchen

  • The kitchen is located along the main corridor.
  • There is step-free access to the kitchen.
  • There is a/are door(s) to access the kitchen.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are push pad activated.
  • The door(s) is/are single width.
  • The width of the door opening is 88cm.
  • There is ample room for a wheelchair user to manoeuvre within the kitchen.
  • The height of the work surfaces are 90cm (2ft 11in).
  • There is not a dual height refreshment counter.
  • There is not a work surface with a clear knee recess.
  • There is not a height adjustable work surface.
  • The type of flooring in this area is vinyl.
  • There are sofas, chairs with armrests and chairs without armrests within the kitchen.
  • Tables are not permanently fixed.
  • Chairs are not permanently fixed.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Vending machines are not available.
  • Plastic/takeaway cups are not available.
  • Drinking straws are not available.
  • Lighting levels are moderate to good.

Accessible Toilet(s) (Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located along the main corridor.
    • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door has a closer and maybe difficult for some to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 142cm x 195cm (4ft 8in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • The transfer space is obstructed by a pedal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 97cm (3ft 2in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 89cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 83cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the right as you enter the first floor office.
    • This accessible toilet is approximately 12m (13yd 4in) from the lift.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 153cm x 208cm (5ft x 6ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • The transfer space is obstructed by disposal bins.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 88cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 106cm (3ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • There is/are 1 male along the main corridor.
  • There is/are 1 female along the main corridor.
  • The type of signage on or near the standard toilet door(s) is pictorial.
  • Ambulant toilet cubicles are available in some male and female standard toilets.
  • The ambulant cubicles have varying layouts of grab rails.
  • There is not a male standard toilet with a lowered urinal.
  • The wash basin tap types in standard toilets are twist/turn.
  • The lighting levels are good in the male and female standard toilets.

Standard Toilet(s) (First Floor)

  • There is/are 1 female toilet(s) located to the right as you enter the first floor office.
  • The type of signage on or near the standard toilet door(s) is pictorial.
  • Ambulant toilet cubicles are not available.
  • The wash basin tap types in standard toilets are twist/turn.
  • The lighting levels are good in the male and female standard toilets.