Access Guide
Summary
- This is a non clinical staff base.
- Services on the ground floor include: Staff offices and meeting rooms.
Getting Here (Woburn Court – Bedfordshire)
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By Road
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- Woburn Court is located on Railton Road and can be accessed by the A421 or the A6.
- There are Blue Badge bays and standard parking bays available for staff use.
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By Bus
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- The nearest bus stop is located on Walford Grove. Bus Number 68 stops here.
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By Train
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- The nearest train station is Kempston Hardwick which is approximately 1.4 miles from Woburn Court. Kempston Hardwick station is served by West Midlands Trains.
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Useful Links
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- Please see the link below for up to date bus time tables.
- To view the web page described above click here (opens in new tab).
- Please see link below for facilities at Kempston Hardwick station.
- To view the web page described above click here (opens in new tab).
- Please see link below for West Midlands Trains travel information and tickets.
- To view the web page described above click here (opens in new tab).
Parking
- The venue does have its own parking facilities.
- The car park is located at the front and rear of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is block paving.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 4 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 488cm (8ft x 16ft).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There are not parking charges for the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is block paving.
- There is not a road to cross between the car park and the entrance.
- There is tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 3m (3yd 10in) from the main entrance.
- There is not a/are not clearly marked drop-off point(s).
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance sign says 'Woburn Court'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 163cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The ramp/slope is located in front of the entrance.
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Ramp/Slope
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- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Outside Access (Rear Entrance)
- This information is for the entrance located at the rear of the building.
- The entrance area/door is clearly signed.
- This entrance sign says 'Staff Entrance Only'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- A key fob is required for access at this entrance.
- The height of the key fob reader is 105cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 87cm.
- A key fob is required to enter through the second door. The height of the key fob reader is 118cm. There is a door release button which is 118cm in height.
- The ramp/slope is located to the left of the entrance.
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Ramp/Slope
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- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp/slope is 102cm (3ft 4in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the right of the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 13cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is a drain on the slope which reduces the width to 72cm.
Reception
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Reception
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- The reception point is located to the right as you enter the building.
- The reception point is approximately 3m (3yd 10in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is not staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Getting Around (Woburn Court – Bedfordshire)
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Access
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- There is step free access throughout the building.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are varied.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Lift
- There is a lift for public use.
- The lift is located ahead as you enter the main entrance.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
Other Floors
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the right as you enter the main entrance.
- The stairs are approximately 3m from the main entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have open risers.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Area(s) (Office)
- The facilities/services located ground floor include; open plan office with three small private offices.
- There is step-free access throughout the area.
- There are doors in lobby areas/corridors/walkways which have to be opened manually.
- There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
- The type of flooring in corridors/walkways is carpet.
- Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
- The type of flooring in the open plan/communal areas is carpet.
- There is good colour contrast between the walls and floor in all areas.
- There is a height adjustable desk in this area.
- There are some desks which are potentially accessible for wheelchair users in this area.
- Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
- Wayfinding signage is not provided.
- There is no overhead signage in this area.
- Dementia friendly signage is not provided.
- None of the doors in this area have Braille signage.
- None of the doors in this area have tactile signage.
- There is background music in this area.
- Music is played throughout the office.
- There is not a hearing assistance system in the communal areas of the building.
Area(s) (First Floor Office)
- The facilities/services located on the first floor include; an office area, toilet facilities and a meeting room.
- There is step-free access throughout the first floor.
- There are not doors in lobby areas/corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
- The following facilities in this area may not be accessible or usable for wheelchair users; meeting pods, some desks and refreshment counters.
- The type of flooring in the open plan/communal areas is carpet.
- There is good colour contrast between the walls and floor in all areas.
- Access to other floors/levels is via stairs and lift.
- There are no height adjustable desks in this area.
- There are some desks which are potentially accessible for wheelchair users in this area.
- Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
- Wayfinding signage is not provided.
- There is not background music in this area.
- There is not a hearing assistance system in the communal areas of the building.
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Refreshment Area(s)
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- There is a communal refreshment area.
- There is a clear unobstructed route to the refreshment area.
- There is not a dual height refreshment counter.
- There is not a knee recess under a work surface.
- There is a sink at refreshment areas.
- The height of the sink is 93cm.
- The wash basin tap type is twist/turn.
- There is a mixer tap.
Kitchen
Room(s) (Meeting Room G10)
- The room surveyed was Meeting Room G10.
- Meeting Room G10 is located to the rear right of the building.
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Access
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- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- The lectern is not height adjustable.
- There is not a hearing assistance system for the room(s).
- This room has a television screen and a whiteboard.
- There is not a red flashing fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 70cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There is a/are chair(s) with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Kitchen
- The kitchen is located along the main corridor.
- There is step-free access to the kitchen.
- There is a/are door(s) to access the kitchen.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 88cm.
- There is ample room for a wheelchair user to manoeuvre within the kitchen.
- The height of the work surfaces are 90cm (2ft 11in).
- There is not a dual height refreshment counter.
- There is not a work surface with a clear knee recess.
- There is not a height adjustable work surface.
- The type of flooring in this area is vinyl.
- There are sofas, chairs with armrests and chairs without armrests within the kitchen.
- Tables are not permanently fixed.
- Chairs are not permanently fixed.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- Vending machines are not available.
- Plastic/takeaway cups are not available.
- Drinking straws are not available.
- Lighting levels are moderate to good.
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located along the main corridor.
- This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door has a closer and maybe difficult for some to open.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 142cm x 195cm (4ft 8in x 6ft 5in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- The transfer space is obstructed by a pedal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 97cm (3ft 2in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 89cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 83cm (2ft 9in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located to the right as you enter the first floor office.
- This accessible toilet is approximately 12m (13yd 4in) from the lift.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 153cm x 208cm (5ft x 6ft 10in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 77cm (2ft 6in).
- The transfer space is obstructed by disposal bins.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 106cm (3ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
- There is/are 1 male along the main corridor.
- There is/are 1 female along the main corridor.
- The type of signage on or near the standard toilet door(s) is pictorial.
- Ambulant toilet cubicles are available in some male and female standard toilets.
- The ambulant cubicles have varying layouts of grab rails.
- There is not a male standard toilet with a lowered urinal.
- The wash basin tap types in standard toilets are twist/turn.
- The lighting levels are good in the male and female standard toilets.
Standard Toilet(s) (First Floor)
- There is/are 1 female toilet(s) located to the right as you enter the first floor office.
- The type of signage on or near the standard toilet door(s) is pictorial.
- Ambulant toilet cubicles are not available.
- The wash basin tap types in standard toilets are twist/turn.
- The lighting levels are good in the male and female standard toilets.