Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cambridge Train Station.
Opening Times (Summer Opening Times)
- Monday 10:00 - 18:00.
- Tuesday 10:00 - 18:00.
- Wednesday 10:00 - 18:00.
- Thursday 10:00 - 18:00.
- Friday 10:00 - 18:00.
- Saturday 10:00 - 18:00.
- Sunday 10:00 - 18:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- At the time of survey (August 2022) the payment machines were out of use so there were no parking charges applicable.
- The car park is located to the front of the venue accessed off Mill Way.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 13m (14yd 8in) from the Servery Entrance.
- The furthest Blue Badge bay is 17m (18yd 1ft) from the Servery Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are loose chippings.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are no markings for the Blue Badge bays.
Access Point (Pedestrian)
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Access Point
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- This information is for the access point located on the junction of Mill Lane and Spring Lane.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is an open gap for access.
- The width of the gap is 156cm.
- The pathway is cambered to the left as you approach the access point. This access point leads onto a loose gravel path.
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Ramp/Slope
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- The ramp/slope is located from the pavement to the gateway.
- The gradient of the ramp/slope is steep.
Access Point (From Car Park)
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Access Point
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- This information is for the access point located at the end of the car park to the right of the servery.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is an open gap for access.
- The width of the gap is 126cm.
- There are bollards at this access point.
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Comments
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- This access point leads straight through to the outdoor seating area.
Outside Access (Servery Entrance)
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Entrance
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- This information is for the entrance located on the left of the servery.
- There is stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 5cm.
- The lighting levels at the step(s) are moderate to good.
Outside Access (Servery Exit)
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Entrance
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- This information is for the entrance located to the right of the servery counter.
- There is ramped/sloped access at this entrance.
- The door(s) is/are permanently held open.
- The door(s) is/are single width.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located as you exit the servery.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 89cm (2ft 11in).
Outside Access (Rear Door)
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Entrance
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- This information is for the entrance located behind the servery to the right of the toilets.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are permanently held open.
- The door(s) is/are single width.
- The width of the door opening is 78cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the doorway.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp/slope is 92cm (3ft).
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Level Change (Corridor Behind The Servery)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the start and the end of the corridor.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- There is not tactile paving at the top and bottom of the steps.
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Comments
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- Photograph 2 shows the step leading into the corridor from the servery.
- Photograph 3 shows the step leading out of the corridor towards the rear seating area/rear entrance.
Eating and Drinking
- The following information is for the café.
- The café is located at the rear of the car park.
- The bar does serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 12m (13yd 4in) from the servery entrance.
- The distance between the floor and the highest table is 70cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors (Brooke Room)
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Steps
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- The floors which are accessible by stairs are Ground and Upper Ground.
- There are 6 steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are moderate to good.
Lift (Brooke Room)
- There is a lift for public use.
- The lift is located to the left of the stairs at the entrance to the Brooke Room.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- Staff do not need to be notified for use of the lift.
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Comments
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- At the time of survey (August 2022) it was not possible to survey this lift.
Outdoor Seating Area
- There is an outdoor seating area to the rear of the servery.
- It is accessed via the car park or from the pedestrian access point on Spring Lane.
- The ground is both gravel and laid lawn.
- The ground is undulating in places.
- There is a mixture of seating of chairs with arm rests on both sides and deck chairs.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 17m (18yd 1ft) from the rear entrance.
- This accessible toilet is located on the upper ground floor in the Brooke Room.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is easy to open.
- The dimensions of the accessible toilet are 190cm x 170cm (6ft 3in x 5ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 104cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 158cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 107cm (3ft 6in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 150cm (4ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
Standard Toilet(s) (Brooke Room)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located within the Brooke Room.
- The shared toilet(s) is/are approximately 15m (16yd 1ft) from the rear entrance.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels in the shared toilets are moderate to good.
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Comments
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- There are two separate cubicles in this location.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the corridor behind the servery.
- The female toilet(s) is/are approximately 14m (15yd 11in) from the servery entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the corridor behind the servery.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the servery entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.