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The Orchard Tea Garden

47 Mill Lane, Grantchester, Cambridge, CB3 9ND

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cambridge Train Station.

Opening Times (Summer Opening Times)

  • Monday 10:00 - 18:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 18:00.
  • Friday 10:00 - 18:00.
  • Saturday 10:00 - 18:00.
  • Sunday 10:00 - 18:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • At the time of survey (August 2022) the payment machines were out of use so there were no parking charges applicable.
    • The car park is located to the front of the venue accessed off Mill Way.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 13m (14yd 8in) from the Servery Entrance.
    • The furthest Blue Badge bay is 17m (18yd 1ft) from the Servery Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are no markings for the Blue Badge bays.

Access Point (Pedestrian)

  • Access Point View
    • This information is for the access point located on the junction of Mill Lane and Spring Lane.
    • There is an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is an open gap for access.
    • The width of the gap is 156cm.
    • The pathway is cambered to the left as you approach the access point. This access point leads onto a loose gravel path.
  • Ramp/Slope View
    • The ramp/slope is located from the pavement to the gateway.
    • The gradient of the ramp/slope is steep.

Access Point (From Car Park)

  • Access Point View
    • This information is for the access point located at the end of the car park to the right of the servery.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is an open gap for access.
    • The width of the gap is 126cm.
    • There are bollards at this access point.
  • Comments View
    • This access point leads straight through to the outdoor seating area.

Outside Access (Servery Entrance)

  • Entrance View
    • This information is for the entrance located on the left of the servery.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 81cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 5cm.
    • The lighting levels at the step(s) are moderate to good.

Outside Access (Servery Exit)

  • Entrance View
    • This information is for the entrance located to the right of the servery counter.
    • There is ramped/sloped access at this entrance.
    • The door(s) is/are permanently held open.
    • The door(s) is/are single width.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located as you exit the servery.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 89cm (2ft 11in).

Outside Access (Rear Door)

  • Entrance View
    • This information is for the entrance located behind the servery to the right of the toilets.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are permanently held open.
    • The door(s) is/are single width.
    • The width of the door opening is 78cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the doorway.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 92cm (3ft).

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Level Change (Corridor Behind The Servery)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the start and the end of the corridor.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is not tactile paving at the top and bottom of the steps.
  • Comments View
    • Photograph 2 shows the step leading into the corridor from the servery.
    • Photograph 3 shows the step leading out of the corridor towards the rear seating area/rear entrance.

Eating and Drinking

  • The following information is for the café.
  • The café is located at the rear of the car park.
  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 12m (13yd 4in) from the servery entrance.
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors (Brooke Room)

  • Steps View
    • The floors which are accessible by stairs are Ground and Upper Ground.
    • There are 6 steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are moderate to good.

Lift (Brooke Room)

  • There is a lift for public use.
  • The lift is located to the left of the stairs at the entrance to the Brooke Room.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • Staff do not need to be notified for use of the lift.
  • Comments View
    • At the time of survey (August 2022) it was not possible to survey this lift.

Outdoor Seating Area

  • There is an outdoor seating area to the rear of the servery.
  • It is accessed via the car park or from the pedestrian access point on Spring Lane.
  • The ground is both gravel and laid lawn.
  • The ground is undulating in places.
  • There is a mixture of seating of chairs with arm rests on both sides and deck chairs.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the rear entrance.
    • This accessible toilet is located on the upper ground floor in the Brooke Room.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 190cm x 170cm (6ft 3in x 5ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 104cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 158cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 107cm (3ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 150cm (4ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).

Standard Toilet(s) (Brooke Room)

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the corridor behind the servery.
    • The female toilet(s) is/are approximately 14m (15yd 11in) from the servery entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the corridor behind the servery.
    • The male toilet(s) is/are approximately 10m (10yd 2ft) from the servery entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.