You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Park & Ride Office Opening Hours. Skip to the next section.

Park & Ride Office Opening Hours

• The opening hours for the office are 07.00-18.30 seven days a week.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Cambridge.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • PARKING IS FREE FOR UP TO 18 HOURS.
  • The car park is located at the sides of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the park & ride office / waiting area front entrance.
  • The furthest Blue Badge bay is 45m (49yd 8in) from the park & ride office / waiting area front entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are electric charging bays and parent and child bays available within the the car park.
  • The payment machines are located outside the office.

You are on Vehicle Entrance and Vehicle Exit. Skip to the next section.

Vehicle Entrance and Vehicle Exit

• The vehicle entrance and exit is located off Madingley Road. Both have a height restriction of 210cm.

You are on Outside Access (Park & Ride Office / Waiting Area Front Entrance). Skip to the next section.

Outside Access (Park & Ride Office / Waiting Area Front Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 88cm (2ft 11in).

You are on Level Change (Park & Ride Office / Waiting Area Front Entrance). Skip to the next section.

Level Change (Park & Ride Office / Waiting Area Front Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (Park & Ride Office / Waiting Area Rear Entrance). Skip to the next section.

Outside Access (Park & Ride Office / Waiting Area Rear Entrance)

• This information is for the entrance located to the rear of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 88cm (2ft 11in).

You are on Reception (Park & Ride Office / Waiting Area). Skip to the next section.

Reception (Park & Ride Office / Waiting Area)

• The desk/counter is 5m (5yd 1ft) from the park & ride office / waiting area front entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access (Park & Ride Office / Waiting Area). Skip to the next section.

Inside Access (Park & Ride Office / Waiting Area)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • Benched seating without armrests are available.

You are on Park & Ride Grounds. Skip to the next section.

Park & Ride Grounds

• Tickets are available from machines near the bus stops at the car park or online before you travel.
• Please enter your car registration number using the touch screens and follow the simple steps.
• These machines are at a level suitable for wheelchair users.
• Parking starts from £1.00 for up to 18 hours to annual season tickets at £230.00.
• Bus tickets cost £3.00 (return) to the city centre and there are weekly, monthly and annual tickets available.
• Buses operate at the following times to the city centre:-
• Monday to Saturday - up to every 10 minutes between 07:00 and 19:00.
• Sundays and Bank Holidays - up to every 15 minutes between 09.30 and 18:00.
• Coach Services from Madingley Road:- National Express 350 to Southend or Liverpool.
• National Express 370 to Clacton or Runcorn.
• Stagecoach X5 to Oxford.
• Other buses from Madingley Road:- U to Cambridge University & Addenbrooke's Hospital.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 1 member(s) of staff on duty.
• The station is not staffed between 18.30-07.00.
• There is not an office to obtain help (other than the ticket office).
• There is a ticket office / travel centre.
• The ticket office / travel centre is located at the centre of the park and ride.
• The ticket office / travel centre is 8m (8yd 2ft) from the park & ride office / waiting area front entrance.
• There are 2 stands / bays.
• The stands which have level access are 2.
• Announcements are visual.
• The bus companies operating within this station are Stagecoach Cambridge, Whippet Coaches and National Express.
• There is not a taxi rank at the station.
• There is not a wheelchair for patrons to borrow.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile, written text, Braille and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the park & ride office / waiting area rear entrance.
  • This accessible toilet is located at the rear of the office / waiting area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 82cm (2ft 8in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 175cm x 230cm (5ft 9in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin, sanitary and clinical waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of office / waiting area.
  • The female and male toilets are approximately 14m (15yd 11in) from the park & ride office / waiting area rear entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the car park and grounds.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.